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Fetch stalls at 88k per file... (8 posts)

  • Started 7 years ago by CC
  • Latest reply 7 years ago from CC
  • CC Member

    Hi! I have an intermittent problem with Fetch 5.0.5. It sometimes (but not always!) stalls out at 88k when uploading jpeg files. Let's say a file is 115k; Fetch will instantly say it has downloaded "115k of 115k" (even if it hasn't) but will continue to upload until the file size reaches 88k. Then it will slow down, and eventually stall out. The part of the file that is uploaded will look fine; it's just cut off at the bottom. If I shut everything down and restart the computer, it usually (but again, not always!) takes care of the problem. This is not good! I am running OS 10.4.5. Any suggestions? (Thanks!)

    Posted 7 years ago #

  • Scott McGuire Administrator

    Hi,

    We'd like some more information about your problem.

    Do you use Airport or another sort of router to share your Internet connection between computers?

    Does it stall with any sort of file, or only JPEG files?

    The next time you experience a stall, could you please choose Fetch Transcript from the Window menu, copy the entire contents of the transcript window, and paste them here? We'll take a look and try to figure out what's going on.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 7 years ago #

  • CC Member

    Hi, Scott,

    I don't use an Airport; I connect to the internet via Ethernet with an ISDN router... I did discover something new yesterday. It seems if I upload something smaller than 88k first (like an html file - or perhaps it's just something other than a jpeg???), after that it will upload the larger jpeg files without a problem! Here is the transcript; it's still open from when I had the problem, you can see where I uploaded the html file and then suddenly the other files were fine. This has happened enough that I'd sure like to know what's going on! - I've been a Fetch user since about 1995 and have never encountered anything like this before... Thanks, here's the transcript:

    Fetch 5.0.5 (5A835) PowerPC running on Mac OS X 10.4.5 (8H14) PowerPC English
    StuffIt Engine 0x800, StuffIt SDK Version StuffIt version 7.0.3 (StuffIt Features Not Available)
    Partial serial FETCH5X001-7NU3-AVZZ T
    Connecting to 64.227.47.12 port 21 (OS X firewall is on) (5/18/06 10:19:14 PM)
    Connected to 64.227.47.12 port 21 (5/18/06 10:19:14 PM)
    220 customer NcFTPd Server (licensed copy) ready.
    USER usr4012
    331 User usr4012 okay, need password.
    PASS
    230-You are user #2 of 10 simultaneous users allowed.
    230-
    230 Restricted user logged in.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is cwd.
    MACB ENABLE
    500 Syntax error, command unrecognized.
    CWD html
    250 "/html" is new cwd.
    PWD
    257 "/html" is cwd.
    TYPE A
    200 Type okay.
    PASV
    227 Entering Passive Mode (64,227,47,12,143,217)
    LIST -al
    150 Data connection accepted from 67.39.157.25:53115; transfer starting.
    -rw-r--r-- 1 usr4012 usr4012 28586 Jan 16 2002 .mreply.rc
    -rw-r--r-- 1 usr4012 usr4012 3447 Apr 10 09:59 06MirraPro20.jpg
    drwxr-xr-x 2 usr4012 usr4012 4096 Jan 10 2002 admin
    -rw-r--r-- 1 usr4012 usr4012 245 Oct 23 2002 asptest.asp
    drwxr-xr-x 2 usr4012 usr4012 4096 Feb 16 16:18 auction177
    drwxr-xr-x 2 usr4012 usr4012 4096 Feb 28 16:41 auction178
    drwxr-xr-x 2 usr4012 usr4012 4096 Mar 2 18:32 auction179
    drwxr-xr-x 3 usr4012 usr4012 4096 Mar 19 16:06 auction180
    drwxr-xr-x 2 usr4012 usr4012 4096 Apr 6 16:26 auction181
    drwxr-xr-x 2 usr4012 usr4012 4096 Apr 30 18:58 auction182
    drwxr-xr-x 2 usr4012 usr4012 4096 May 11 20:44 auction183
    drwxr-xr-x 2 usr4012 usr4012 4096 Apr 26 20:51 boat
    drwxr-xr-x 2 usr4012 usr4012 4096 Jan 16 2002 cgibin
    drwxr-xr-x 2 usr4012 usr4012 4096 Jan 14 2005 chambers
    -rw-r--r-- 1 usr4012 usr4012 5321 Jan 16 2002 cloudsbck.jpg
    drwxr-xr-x 2 usr4012 usr4012 4096 Jan 16 2002 configuration
    drwxr-xr-x 2 usr4012 usr4012 4096 Sep 23 2003 construction
    -rw-r--r-- 1 usr4012 usr4012 1712 Aug 20 2003 contactinfo.html
    drwxr-xr-x 2 usr4012 usr4012 4096 Jan 29 21:52 dennis
    drwxr-xr-x 2 usr4012 usr4012 4096 Jan 16 2002 docs
    drwxr-xr-x 2 usr4012 usr4012 4096 Feb 16 19:25 dog
    -rw-r--r-- 1 usr4012 usr4012 634 Jan 16 2002 domains
    -rw-r--r-- 1 usr4012 usr4012 192729 Jan 16 2002 email.jpg
    drwxr-xr-x 2 usr4012 usr4012 4096 May 18 22:14 flowers
    drwxr-xr-x 2 usr4012 usr4012 4096 May 2 2002 friend
    drwxr-xr-x 2 usr4012 usr4012 4096 Jan 16 2002 gifs
    -rw-r--r-- 1 usr4012 usr4012 662 Sep 29 2002 hex.html
    drwxr-xr-x 2 usr4012 usr4012 4096 Jan 16 2002 htsconf
    drwxr-xr-x 2 usr4012 usr4012 4096 Jan 16 2002 htsdata
    -rw-r--r-- 1 usr4012 usr4012 2565 Feb 2 2005 index.html
    -rw-r--r-- 1 usr4012 usr4012 4193 May 19 2003 indianaflag.gif
    drwxr-xr-x 2 usr4012 usr4012 4096 May 5 2002 junk
    drwxr-xr-x 2 usr4012 usr4012 4096 Jan 16 2002 jypsy
    drwxr-xr-x 2 usr4012 usr4012 4096 Jan 16 2002 kids
    -rw-r--r-- 1 usr4012 usr4012 23001 Dec 23 20:17 kitchenaid.jpg
    drwxr-xr-x 2 usr4012 usr4012 4096 Jul 20 2005 lisa
    drwxr-xr-x 2 usr4012 usr4012 4096 Jan 16 2002 lists
    drwxr-xr-x 2 usr4012 usr4012 4096 Jan 16 2002 logs
    drwxr-xr-x 2 usr4012 usr4012 4096 May 18 13:27 lrl
    -rw-r--r-- 1 usr4012 usr4012 938 Jan 16 2002 macmade.gif
    drwxr-xr-x 2 usr4012 usr4012 4096 Nov 29 20:45 macs
    -rw-r--r-- 1 usr4012 usr4012 3664 Jan 16 2002 majordomo.cf
    drwxr-xr-x 2 usr4012 usr4012 4096 Jun 9 2003 manual
    drwxr-xr-x 2 usr4012 usr4012 4096 Feb 27 2004 map
    drwxr-xr-x 3 usr4012 usr4012 4096 Mar 10 16:59 maryb
    -rw-r--r-- 1 usr4012 usr4012 3301 Jan 16 2002 mc_links.gif
    drwxr-xr-x 2 usr4012 usr4012 4096 Feb 27 13:33 mgm
    -rw-r--r-- 1 usr4012 usr4012 2171 Jul 20 2003 msprop.gif
    drwxr-xr-x 2 usr4012 usr4012 4096 Sep 15 2003 nancy
    -rw-r--r-- 1 usr4012 usr4012 74614 Mar 30 10:30 netopia.jpg
    drwxr-xr-x 2 usr4012 usr4012 4096 Jan 16 2002 ornaments
    drwxr-xr-x 2 usr4012 usr4012 4096 Dec 30 2002 owencounty
    drwxr-xr-x 2 usr4012 usr4012 4096 Mar 7 2005 panama
    -rw-r--r-- 1 usr4012 usr4012 105493 Jun 16 2003 panorama.jpg
    drwxr-xr-x 2 usr4012 usr4012 4096 Mar 5 2004 patches
    drwxr-xr-x 3 usr4012 usr4012 4096 Feb 11 2003 paypal
    drwxr-xr-x 3 usr4012 usr4012 4096 Feb 12 2002 prop
    -rw-r--r-- 1 usr4012 usr4012 1949 Jun 8 2003 reduced.gif
    lrwxrwxrwx 1 root root 26 Jan 10 2002 report -> /home/cust4/usr4012/report
    -rw-r--r-- 1 usr4012 usr4012 744 May 9 2002 requestform.html
    -rw-r--r-- 1 usr4012 usr4012 8518 May 9 2002 requestform2.html
    drwxr-xr-x 2 usr4012 usr4012 4096 Feb 26 2003 resume
    drwxr-xr-x 2 usr4012 usr4012 4096 May 4 14:10 roland
    -rw-r--r-- 1 usr4012 usr4012 60645 May 9 2002 sampleform.htm
    -rw-r--r-- 1 usr4012 usr4012 60651 May 9 2002 sampleform.htm.old
    -rw-r--r-- 1 usr4012 usr4012 69890 Jul 8 2002 screenshot.jpg
    -rw-r--r-- 1 usr4012 usr4012 431993 Apr 23 23:10 sect3_pnc5000_parts.pdf
    -rw-r--r-- 1 usr4012 usr4012 2466 Jan 16 2002 setup
    -rw-r--r-- 1 usr4012 usr4012 2087 Jan 16 2002 setup.bak
    -rw-r--r-- 1 usr4012 usr4012 6827 Jan 16 2002 smfish_ani.gif
    -rw-r--r-- 1 usr4012 usr4012 206 Jan 16 2002 smiley.gif
    drwxr-xr-x 2 usr4012 usr4012 4096 May 25 2005 spring
    -rw-r--r-- 1 usr4012 usr4012 86880 Apr 10 10:03 test.jpg
    drwxr-xr-x 2 usr4012 usr4012 4096 Aug 6 2002 trip
    drwxr-xr-x 2 usr4012 usr4012 4096 Apr 26 2004 trout
    -rw-r--r-- 1 usr4012 usr4012 8382 Jan 16 2002 usaflag.gif
    -rw-r--r-- 1 usr4012 usr4012 4129 May 19 2003 watch.gif
    drwxr-xr-x 2 usr4012 usr4012 4096 Oct 23 2003 woodwork
    -rw-r--r-- 1 usr4012 usr4012 80913 Apr 10 11:14 workdogs2b.jpg
    drwxr-xr-x 2 usr4012 usr4012 4096 Jan 9 2004 zoe
    226 Listing completed.
    CWD flowers
    250 "/html/flowers" is new cwd.
    PWD
    257 "/html/flowers" is cwd.
    TYPE I
    200 Type okay.
    PASV
    227 Entering Passive Mode (64,227,47,12,143,221)
    STOR clematis.jpg
    150 Data connection accepted from 67.39.157.25:53116; transfer starting.
    Update check skipped at 05/18/2006 10:21 PM (next check after 05/21/2006 11:01 PM)
    Unsuccessful transfer of clematis.jpg (110,484 bytes, 315 bytes/sec, 5:50 elapsed) stopped at 5/18/06 10:25:22 PM
    ABOR
    Connecting to 64.227.47.12 port 21 (OS X firewall is on) (5/18/06 10:28:02 PM)
    Connected to 64.227.47.12 port 21 (5/18/06 10:28:02 PM)
    220 customer NcFTPd Server (licensed copy) ready.
    USER usr4012
    331 User usr4012 okay, need password.
    PASS
    230-You are user #3 of 10 simultaneous users allowed.
    230-
    230 Restricted user logged in.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is cwd.
    MACB ENABLE
    500 Syntax error, command unrecognized.
    CWD /html/
    250 "/html" is new cwd.
    PWD
    257 "/html" is cwd.
    CWD flowers
    250 "/html/flowers" is new cwd.
    PWD
    257 "/html/flowers" is cwd.
    TYPE A
    200 Type okay.
    PASV
    227 Entering Passive Mode (64,227,47,12,144,37)
    LIST -al
    150 Data connection accepted from 67.39.157.25:53119; transfer starting.
    -rw-r--r-- 1 usr4012 usr4012 89776 May 18 22:20 clematis.jpg
    -rw-r--r-- 1 usr4012 usr4012 89776 May 18 18:43 clematis3.jpg
    226 Listing completed.
    PASV
    227 Entering Passive Mode (64,227,47,12,144,48)
    STOR index.htm
    150 Data connection accepted from 67.39.157.25:53125; transfer starting.
    226 Transfer completed.
    Transfer of index.htm (2,336 bytes, 0 bytes/sec, 0:00 elapsed) completed at 5/18/06 10:28:52 PM
    TYPE I
    200 Type okay.
    PASV
    227 Entering Passive Mode (64,227,47,12,144,53)
    STOR honeysuckle.jpg
    150 Data connection accepted from 67.39.157.25:53126; transfer starting.
    226 Transfer completed.
    Transfer of honeysuckle.jpg (127,485 bytes, 7,967 bytes/sec, 0:16 elapsed) completed at 5/18/06 10:29:16 PM
    PASV
    227 Entering Passive Mode (64,227,47,12,144,59)
    STOR honeysuckle2.jpg
    150 Data connection accepted from 67.39.157.25:53127; transfer starting.
    226 Transfer completed.
    Transfer of honeysuckle2.jpg (116,050 bytes, 7,736 bytes/sec, 0:15 elapsed) completed at 5/18/06 10:30:27 PM
    PASV
    227 Entering Passive Mode (64,227,47,12,144,61)
    STOR clematis.jpg
    150 Data connection accepted from 67.39.157.25:53128; transfer starting.
    226 Transfer completed.
    Transfer of clematis.jpg (110,484 bytes, 15,783 bytes/sec, 0:07 elapsed) completed at 5/18/06 10:30:45 PM
    PASV
    227 Entering Passive Mode (64,227,47,12,144,64)
    STOR clematis3.jpg
    150 Data connection accepted from 67.39.157.25:53129; transfer starting.
    226 Transfer completed.
    Transfer of clematis3.jpg (107,462 bytes, 15,351 bytes/sec, 0:07 elapsed) completed at 5/18/06 10:31:21 PM
    PWD
    257 "/html/flowers" is cwd.
    PASV
    227 Entering Passive Mode (64,227,47,12,144,72)
    STOR clematis2.jpg
    150 Data connection accepted from 67.39.157.25:53131; transfer starting.
    226 Transfer completed.
    Transfer of clematis2.jpg (108,871 bytes, 7,776 bytes/sec, 0:14 elapsed) completed at 5/18/06 10:32:35 PM
    PASV
    227 Entering Passive Mode (64,227,47,12,144,74)
    STOR flowerbed1.jpg
    150 Data connection accepted from 67.39.157.25:53132; transfer starting.
    226 Transfer completed.
    Transfer of flowerbed1.jpg (166,175 bytes, 15,106 bytes/sec, 0:11 elapsed) completed at 5/18/06 10:33:00 PM
    PASV
    227 Entering Passive Mode (64,227,47,12,144,75)
    STOR flowerbed2.jpg
    150 Data connection accepted from 67.39.157.25:53133; transfer starting.
    226 Transfer completed.
    Transfer of flowerbed2.jpg (136,250 bytes, 15,138 bytes/sec, 0:09 elapsed) completed at 5/18/06 10:33:09 PM
    PASV
    227 Entering Passive Mode (64,227,47,12,144,76)
    STOR flowerbed3.jpg
    150 Data connection accepted from 67.39.157.25:53134; transfer starting.
    226 Transfer completed.
    Transfer of flowerbed3.jpg (146,417 bytes, 14,641 bytes/sec, 0:10 elapsed) completed at 5/18/06 10:33:20 PM
    PASV
    227 Entering Passive Mode (64,227,47,12,144,77)
    STOR flowerbed4.jpg
    150 Data connection accepted from 67.39.157.25:53135; transfer starting.
    226 Transfer completed.
    Transfer of flowerbed4.jpg (169,524 bytes, 15,411 bytes/sec, 0:11 elapsed) completed at 5/18/06 10:33:32 PM
    PWD
    257 "/html/flowers" is cwd.
    PASV
    227 Entering Passive Mode (64,227,47,12,144,92)
    STOR rhodo.jpg
    150 Data connection accepted from 67.39.157.25:53136; transfer starting.
    226 Transfer completed.
    Transfer of rhodo.jpg (210,044 bytes, 9,547 bytes/sec, 0:22 elapsed) completed at 5/18/06 10:35:11 PM
    PASV
    227 Entering Passive Mode (64,227,47,12,144,97)
    STOR well.jpg
    150 Data connection accepted from 67.39.157.25:53137; transfer starting.
    226 Transfer completed.
    Transfer of well.jpg (96,716 bytes, 16,119 bytes/sec, 0:06 elapsed) completed at 5/18/06 10:35:18 PM
    PASV
    227 Entering Passive Mode (64,227,47,12,144,98)
    STOR well2.jpg
    150 Data connection accepted from 67.39.157.25:53138; transfer starting.
    226 Transfer completed.
    Transfer of well2.jpg (144,735 bytes, 14,473 bytes/sec, 0:10 elapsed) completed at 5/18/06 10:35:29 PM
    PWD
    257 "/html/flowers" is cwd.
    PWD
    257 "/html/flowers" is cwd.
    PWD
    257 "/html/flowers" is cwd.
    PWD
    257 "/html/flowers" is cwd.
    PWD
    257 "/html/flowers" is cwd.
    QUIT
    221 Goodbye.

    Posted 7 years ago #

  • Scott McGuire Administrator

    Hi,

    Thanks for the additional information.

    A couple of more questions for you...

    Do you have this problem with just this server, or with all servers?

    And, related to that, what happens if you try the following:

    * Quit Fetch.
    * Start Fetch again.
    * Connect to ftp://ftp.fetchsoftworks.com
    * Try uploading a few of the JPEG files that causs a problem to the "incoming" folder on ftp.fetchsoftworks.com . (That's a drop folder - you can put stuff in it, but not see inside it. We routinely delete everything uploaded to it.)

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 7 years ago #

  • CC Member

    Hello again! Seems like this happens with all servers - I do a small amount of web design, and have about a dozen different servers I log into regularly, and I think it has happened with pretty much all of them. However they're all hosted by Interland (now Web.com - I think!) and are all Unix servers, don't know if that's of any help. I just restarted Fetch and tested out one of the files that stalled yesterday (and then loaded, after the html file), and it stalled again, just like before. So I am currently uploading it to your folder - the file is "clematis.jpg" and should be 107.9KB in size. Incidentally, what usually happens is, I hit the upload button, and for an instant there is the famous Mac spinning Pinwheel Of Death. Then it shows "107.9 of 107.9KB" plus the number of bytes per second; then, after it reaches 88KB, it shows "(stalled)" after the bytes per second. If I don't cancel it, it'll go on like that for hours...

    Posted 7 years ago #

  • CC Member

    I've left it "uploading" (the dog is running, but it still says "stalled") I'll be gone for a few hours. Thanks again!

    Posted 7 years ago #

  • Scott McGuire Administrator

    Hi,

    I see that your upload to ftp.fetchsoftworks.com has stalled in the same place.

    Unfortunately, that means this appears to be a problem caused by your router; there's no Fetch setting to adjust to fix the problem.

    You may want to talk to your local network admin or your ISP and see if they can figure out a solution.

    You could also try another FTP client, such as Interarchy, and see if the uploads work properly with it.

    And as a last resort, you do have the work around of uploading a small file first and then uploading the rest.

    Sorry not to have a better answer,

    Scott McGuire
    Fetch Softworks

    Posted 7 years ago #

  • CC Member

    That's okay, Scott; I appreciate your taking the time to help. Please let me know if any other solutions appear in the future, thanks!

    -Cindy

    Posted 7 years ago #

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