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Fetch stops uploading files (8 posts)

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  • Started 10 years ago by kimlovesgod
  • Latest reply 10 years ago from Jim Matthews
  • kimlovesgod Member

    If an error occurs or fetch has finished uploading files, in order to upload any more I have to restart my computer.

    If I need to upload a new file or a number of files it uploads the first one and then freezes and won't upload any more files. If I restart fetch it does the same thing. The only way to get it to work again is to restart my computer.

    Is there a way to fix this? It's driving me crazy.

    Thanks.

    Posted 10 years ago #

  • Jim Matthews Administrator

    That sounds very aggravating. Could you give me some more information about the problem?

    What version of Mac OS are you running?

    What model Mac are you using?

    How is your Mac connected to the Internet?

    When Fetch freezes can you still move the cursor? Change applications? Choose menu items?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

  • kimlovesgod Member

    Running Version 10.2.8. I'm about to switch over to Panther in the next couple of days.

    I'm using a Power book G4.

    I'm connected to the internet with Cable modem using the wireless internet.

    I can still move the cursor and do everything when if freezes, it just doesn't move forward to the next file. It get's stuck at the file that it is uploading. It won't just cancel either I actually have to close the window. It usually says that it is doing something and that the connection is still open.

    I'm not sure if that will help, but there you go! Thanks for looking into this.

    Kim

    Posted 10 years ago #

  • Jim Matthews Administrator

    Can you choose "Fetch Transcript" from the Window menu and post the contents the next time this happens?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

  • kimlovesgod Member

    It continues to do it... here is the log. It just gets stuck. I let it sit for 2 hours to see what it might be it just doesn't do anything.

    -----

    Fetch 4.0.3 System 0x1028 Serial FETCHFL001-31P4-004W TR
    Connecting to ftp.pictage.com port 21 (3/6/04 8:13:30 PM)
    220 ProFTPD 1.2.9 Server (Pictage FTP Server: Weekly Maintenance every Tuesday noon (15 minutes)) [ftp.pictage.com]
    USER kimkahn
    331 Password required for kimkahn.
    PASS
    230 User kimkahn logged in.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is current directory.
    MACB ENABLE
    500 MACB not understood
    PWD
    257 "/" is current directory.
    PASV
    227 Entering Passive Mode (12,129,196,85,147,31).
    LIST
    150 Opening ASCII mode data connection for file list
    drwx------ 2 kimkahn anonftp 2048 Oct 6 20:35 FTPImages
    drwx------ 5 kimkahn anonftp 2048 Mar 7 02:20 incoming
    226 Transfer complete.
    CWD incoming
    250 CWD command successful.
    PWD
    257 "/incoming" is current directory.
    PASV
    227 Entering Passive Mode (12,129,196,85,147,32).
    LIST
    150 Opening ASCII mode data connection for file list
    drwxr-xr-x 2 kimkahn anonftp 6144 Mar 4 19:18 41769
    drwxr-xr-x 2 kimkahn anonftp 4096 Feb 20 18:07 48558
    drwxr-xr-x 2 kimkahn anonftp 2048 Mar 7 03:00 49764
    226 Transfer complete.
    CWD 49764
    250 CWD command successful.
    PWD
    257 "/incoming/49764" is current directory.
    PASV
    227 Entering Passive Mode (12,129,196,85,147,33).
    LIST
    150 Opening ASCII mode data connection for file list
    -rw-r--r-- 1 kimkahn anonftp 2088048 Mar 7 02:58 005.JPG
    -rw-r--r-- 1 kimkahn anonftp 2027067 Mar 7 03:01 234.jpg
    226 Transfer complete.
    TYPE I
    200 Type set to I
    PASV
    227 Entering Passive Mode (12,129,196,85,147,34).
    STOR 234.jpg
    150 Opening BINARY mode data connection for 234.jpg
    ABOR
    Connecting to ftp.pictage.com port 21 (3/6/04 8:16:51 PM)
    220 ProFTPD 1.2.9 Server (Pictage FTP Server: Weekly Maintenance every Tuesday noon (15 minutes)) [ftp.pictage.com]
    USER kimkahn
    331 Password required for kimkahn.
    PASS
    230 User kimkahn logged in.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is current directory.
    MACB ENABLE
    500 MACB not understood
    CWD incoming/49764
    250 CWD command successful.
    PWD
    257 "/incoming/49764" is current directory.
    TYPE I
    200 Type set to I
    PASV
    227 Entering Passive Mode (12,129,196,85,147,129).
    STOR 234.jpg
    150 Opening BINARY mode data connection for 234.jpg
    226 Transfer complete.
    226 Abort successful
    SIZE 234.jpg
    213 1062832
    MDTM 234.jpg
    213 20040307031556
    PASV
    227 Entering Passive Mode (12,129,196,85,147,134).
    RETR 234.jpg
    150 Opening BINARY mode data connection for 234.jpg (1123648 bytes)
    226 Transfer complete.
    Download completed at 3/6/04 8:17:51 PM (state == RGET_RETRIEVING)
    QUIT
    221 Goodbye.
    ABOR
    Connecting to ftp.pictage.com port 21 (3/6/04 8:18:54 PM)
    220 ProFTPD 1.2.9 Server (Pictage FTP Server: Weekly Maintenance every Tuesday noon (15 minutes)) [ftp.pictage.com]
    USER kimkahn
    331 Password required for kimkahn.
    PASS
    230 User kimkahn logged in.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is current directory.
    MACB ENABLE
    500 MACB not understood
    CWD incoming
    250 CWD command successful.
    PWD
    257 "/incoming" is current directory.
    CWD 49764
    250 CWD command successful.
    PWD
    257 "/incoming/49764" is current directory.
    PASV
    227 Entering Passive Mode (12,129,196,85,147,147).
    LIST
    150 Opening ASCII mode data connection for file list
    -rw-r--r-- 1 kimkahn anonftp 2088048 Mar 7 02:58 005.JPG
    -rw-r--r-- 1 kimkahn anonftp 2027067 Mar 7 03:16 234.jpg
    226 Transfer complete.
    TYPE I
    200 Type set to I
    PASV
    227 Entering Passive Mode (12,129,196,85,147,149).
    STOR 234.jpg
    150 Opening BINARY mode data connection for 234.jpg

    --------

    Posted 10 years ago #

  • JimmyD Member

    I'm having the same problem on the same set-up. Very frustrating.

    My upload files are very big. 80mb - 400mb.

    I have one successfully uploaded. The rest stop at at about 60-70mbs. "Dancers1.1.mov" is the file that is currently stalled at 63mb. "All Final3.mov" never started and I quit out of that window.

    257 "/InsceneClips" is current directory.
    PASV
    227 Entering Passive Mode (217,160,86,246,212,178).
    LIST
    150 Opening ASCII mode data connection for file list
    drwxr-xr-x 2 otto ftpusers 4096 Mar 7 05:22 .
    drwxr-xr-x 3 otto ftpusers 4096 Mar 6 23:13 ..
    -rw-r--r-- 1 otto ftpusers 82300439 Mar 7 04:18 Basketball.mov
    226 Transfer complete.
    TYPE I
    200 Type set to I
    PASV
    227 Entering Passive Mode (217,160,86,246,212,179).
    STOR Dancers1.1.mov
    150 Opening BINARY mode data connection for Dancers1.1.mov
    Connecting to www.-----------.com port 21 (3/6/04 11:55:14 PM)
    220 FTP Server ready.
    USER otto
    331 Password required for otto.
    PASS
    230 User otto logged in.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is current directory.
    MACB ENABLE
    500 MACB not understood
    CWD InsceneClips
    250 CWD command successful.
    PWD
    257 "/InsceneClips" is current directory.
    PASV
    227 Entering Passive Mode (217,160,86,246,216,61).
    LIST
    150 Opening ASCII mode data connection for file list
    drwxr-xr-x 2 otto ftpusers 4096 Mar 7 05:24 .
    drwxr-xr-x 3 otto ftpusers 4096 Mar 6 23:13 ..
    -rw-r--r-- 1 otto ftpusers 82300439 Mar 7 04:18 Basketball.mov
    -rw-r--r-- 1 otto ftpusers 66502656 Mar 7 05:48 Dancers1.1.mov
    226 Transfer complete.
    MDTM All Final3.mov
    550 All: No such file or directory
    TYPE I
    200 Type set to I
    PASV
    227 Entering Passive Mode (217,160,86,246,216,62).
    STOR All Final3.mov
    150 Opening BINARY mode data connection for All Final3.mov

    Posted 10 years ago #

  • Jim Matthews Administrator

    kimlovesgod: This looks like a problem with your connection to the Internet. To trouble-shoot that you might try connecting your PowerBook directly to the cable modem (rather than through your wireless base station) -- does that make any difference?

    Another test you could try is uploading to the incoming directory on ftp.fetchsoftworks.com (leave the User ID and Password fields blank when you login to ftp.fetchsoftworks.com, then enter the "incoming" directory). That might tell us whether the problem is specific to your server.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

  • Jim Matthews Administrator

    JimmyD: Do you know if there is a storage limit on your server account?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

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