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fetch transcript error (2 posts)

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  • Started 10 years ago by rgant
  • Latest reply 10 years ago from Jim Matthews
  • rgant Member

    I am manage an FTP server with clients that use Fetch to perform all of their uploading to my server. Recently I have noticed in my logs that uploaded files do not seem to be completing.

    Although this error is not always present, it was found in some of the fetch upload transcripts:
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is your current location
    MACB ENABLE
    502 Security server inhibited MACB command
    CWD /3/
    250 OK. Current directory is /3
    PWD
    257 "/3" is your current location
    PORT 10,178,140,121,14,46
    get_reply():con_conn->Getline() returns -3253
    ftp_list: -30014 (state == GETTING_LIST)
    QUIT
    send_cmd():con_conn->Putline() returns -3253

    What do these errors mean?

    Posted 10 years ago #

  • Jim Matthews Administrator

    Something is going wrong with the establishment of the data connection (the connection that will be used to transfer the file). I would recommend having the user check the "Use passive mode transfers (PASV)" box in the Firewall section of Preferences. Does that help?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

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