Your best friend for file transfer.

Fetch application logoFetch

fetch transcript window for more information? (2 posts)

  • Started 7 years ago by overwhelmedbeginner
  • Latest reply 7 years ago from Scott McGuire
  • overwhelmedbeginner Member

    Hello,
    I have never used a FTP before, and I am trying to upload some folders and files to a server. When I click on "put" and then select my folder (or all the files) from my desktop, I receive a message that says. "Fetch could not create the folder becuase the FTP server sent an unexpected response. Check the Fetch transcript window for more information. Server reskponded "Could not make directories: Input/Output error"
    I am not sure where to find the Fetch Transcript window. Is that where the error message was displayed?
    Thank you for any advice.

    Posted 7 years ago #

  • Scott McGuire Administrator

    Hi,

    The Fetch Transcript is a log of the "conversation" between Fetch and the server - that is, the commands Fetch sends to the server and the server's responses. Fetch is saying the server told it something it wasn't expecting; what the server said will be listed in the transcript. However, if you are new to FTP, you'll probably find the transcript hard to understand.

    But if you post a copy of the transcript here, we'll take a look at it and try to help figure out what the problem is.

    To do this: first, quit Fetch if it's running and then open Fetch again.

    Then connect to your server, and try to upload. Then choose Fetch Transcript from the Window menu, copy the entire contents of the transcript window, and paste them into a reply to this message.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 7 years ago #

Reply

  • Or nickname, if you prefer.
  • This will be kept confidential.
  • This is to ensure that you’re a person, not a spambot.