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Fetch v3 not working behind Checkpoint (2 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 12 years ago by NGURU
  • Latest reply 12 years ago from Jim Matthews
  • NGURU Member

    Hello,

    For some reasons my MacOS 9 users can't connect with FTP, but they can browse the internet (HTTP). My users are behind a Checkpoint Firewall-1 v4.1 SP5. An interesting note is that my PC users that are on the same subnet (also behind Checkpoint) are able to FTP to the internet.

    I have only one rule that permits internet access and the FTP service is obviously part of it.

    What's going on with Fetch?

    Posted 12 years ago #

  • Jim Matthews Administrator

    It's the nature of firewalls to break protocols like FTP, and make it the job of the FTP programs to find their way around the breakage. My guess is that the Windows machines have special software for tunneling through the firewall, or else their FTP clients are configured to use some sort of proxy server or gateway. Fetch 4.0.1 supports the same proxy servers as the most popular Windows FTP client, WS_FTP, so it may just be a matter of configuring Fetch the way the Windows FTP clients are configured.

    Jim Matthews
    Fetch Softworks

    Posted 12 years ago #

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