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Fetch won't run (2 posts)

  • Started 8 years ago by ljkelly
  • Latest reply 8 years ago from Scott McGuire
  • ljkelly Member

    We've had Fetch 4 for over a year and have had no problems until a few days ago and now it won't open - get the message "the application Fetch has unexpectedly quit". I upgraded to the newest version and am still having this problem. I ran the first aid utility on the computer and still can't get it to run. I also went into the preferences and put the Fetch cache and Fetch preferences on the desktop and that didn't work either. Any suggestions?

    Posted 8 years ago #

  • Scott McGuire Administrator

    Hi,

    Sorry you're having troubles. Could you mail your Fetch.crash.log to us so we can try to figure out what the problem is?

    To find the Fetch.crash.log file:

    * Choose "Home" from the Go menu in the Finder
    * Open the Library folder
    * Open the Logs folder
    * Open the CrashReporter folder

    Please send it to:

    bugs at fetchsoftworks dot com

    along with a short description of the problem and we'll take a look.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 8 years ago #

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