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file accessibility (4 posts)

  • Started 9 years ago by gonzo
  • Latest reply 9 years ago from Scott McGuire
  • gonzo Member

    hi:

    here's the situation:

    i have a file that needs to be access by a client, but i don't want him to have access to the other files i have in fetch.
    how do i create a file in fetch that only a specific client can have access to?

    thanks.

    Posted 9 years ago #

  • Scott McGuire Administrator

    Hi,

    Is the site where you want to put the file for your client accessible by everyone, like a website? Or is it only accessible by certain people?

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 9 years ago #

  • gonzo Member

    hi scott:

    thanks! no, it is not a website. it is a company ftp account that is accessible by certain people granted they have the loginssword. so let's say i give my client the loginssword to go into the company ftp account to access the file, would he be able to see the company's other files?

    is setting permission on that particular file for my client involved?

    Posted 9 years ago #

  • Scott McGuire Administrator

    Hi,

    Yes, if you give your client the username and password for the company FTP account, he would be able to see the company's other files.

    Setting permissions won't be helpful if everyone is using the same username to login, since permissions are associated with specific usernames.

    It sounds like you need to talk to your company's server administrator about setting up a separate username and password on the server for clients or guests. They could probably make that username go to a special folder where they could only see the files meant for them, or once there are two separate usernames, you could set the permissions on the company's files to only be readable by one username, but not the other.

    Either way this isn't something you can solve just by using Fetch, unfortunately - you need to make changes on the server. It's probably best to talk to the server administrator about approaches to solving the problem. Once something is set up, you can use Fetch to upload the files to the correct folder on the server or to set permissions.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 9 years ago #

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