Fetch Softworks

File List Not Displayed (4 posts)

• Started 21 years ago by tjsnet
• Latest reply 21 years ago from Jim Matthews

• tjsnet Member

  When trying to connect to our Mac OS X 10.2.2 Server (Xserve), Fetch 4.0.2 fails to retrieve the file list. A successful connection is made to the FTP server, after clicking "ignore" on the error message warning the cleartext passsword is being sent to a server which supports security.

  After a few minutes, Fetch fails to display the list and displays the error message: "Server response: Can't open data connection.

  I have tried to toggle the "PASV" setting in the Firewall preferences, but no luck.

  The Mac OS X 10.2.2 server is running the built-in firewall. Ports 20 and 21 have been opened to allow all requests.

  I also tested connections to the server using other programs, i.e. Transmit from my OS X client, a Terminal session from my OS X client and WS_FTP95 from my Windows 2000 client and all programs could connect and display the file list.

  Am I missing a setting in Fetch 4.0.2 or on the Mac OS X 10.2.2 server?

  Thanks.

  Posted 21 years ago #

• tjsnet Member

  Downloaded and installed Fetch 4.0.3, but I'm sorry to say the same result occured. I hope it's just something I'm missing...

  Thanks again for working to fix the bugs and provide updates and support.

  Posted 21 years ago #

• tjsnet Member

  I wrote too soon...

  I gave it one more shot and "toggled" the "PASV" setting (the current setting is unchecked) and it worked. I still receive the security warning when connecting to the server (the choice to select ignore or disconnect). When I click ignore at the error warning, I am able to connect to the server and the file list is displayed.

  Thanks for the 4.0.3 update and sorry for the repeated posting.

  Posted 21 years ago #

• Jim Matthews Administrator

  No problem -- and thanks for the follow-up!

  Jim Matthews
  Fetch Softworks

  Posted 21 years ago #