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File not found (8 posts)

  • Started 8 years ago by BigRed
  • Latest reply 8 years ago from Scott McGuire
  • BigRed Member

    When trying to delete a file in two folders, I get the message, "File not found." How do I delete those two files?

    Posted 8 years ago #

  • Scott McGuire Administrator

    Hi,

    We'd like some more information to help diagnose the problem.

    After you try to delete the file and get the error message, could you please choose Fetch Transcript from the Window menu, copy the entire contents of the transcript window, and paste them here? We'll take a look and try to figure out what's going on.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 8 years ago #

  • BigRed Member

    Originally posted by ScottMcGuire:

    Hi,

    We'd like some more information to help diagnose the problem.

    After you try to delete the file and get the error message, could you please choose Fetch Transcript from the Window menu, copy the entire contents of the transcript window, and paste them here? We'll take a look and try to figure out what's going on.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Here's the transcript:

    Fetch 5.1 (5B286) PowerPC running on Mac OS X 10.4.7 (8J135) PowerPC English
    StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
    Partial serial FETCH5X001-82AV-RKXH T
    Connecting to www.members.wap.org port 21 (OS X firewall is off) (9/20/06
    9:33:33 AM)
    Connecting to members.wap.org port 21 (OS X firewall is off) (9/20/06 9:33:49
    AM)
    Connected to 216.194.206.90 port 21 (9/20/06 9:33:49 AM)
    220 CommuniGate Pro FTP Server 4.3.7 ready
    USER nancys
    331 please send the PASS
    PASS
    230 [CAN RELAY] welcome
    SYST
    215 UNIX Type: L8 Version: CommuniGatePro
    PWD
    257 "/" is current directory
    MACB ENABLE
    550 Invalid command; use HELP
    PWD
    257 "/" is current directory
    TYPE A
    200 type set to ASCII
    PASV
    227 Entering Passive Mode (216,194,206,90,206,129)
    LIST -al
    150 Accepting ASCII mode data connection
    -rw-rw-r-- 1 u g 21326 Sep 19 15:22 Seferian-Network.jpg
    drwxrwxr-- 1 u g 1024 Sep 20 09:33 css
    -rw-rw-r-- 1 u g 1039 Sep 19 20:55 default.html
    drwxrwxr-- 1 u g 1024 Sep 20 09:33 images
    drwxrwxr-- 1 u g 1024 Sep 20 09:33 thumbnails
    226 closing data connection
    Update check skipped at 09/20/2006 09:34 AM (next check after 09/20/2006 10:35
    AM)
    PWD
    257 "/" is current directory
    TYPE I
    200 type set to IMAGE
    SIZE Seferian-Network.jpg
    213 21326
    MDTM Seferian-Network.jpg
    213 20060919192213
    PASV
    227 Entering Passive Mode (216,194,206,90,206,129)
    RETR Seferian-Network.jpg
    150 Accepting BINARY mode data connection
    226 closing data connection
    Transfer of Seferian-Network.jpg (21,326 bytes, 0 bytes/sec, 0:00 elapsed)
    completed at 9/20/06 9:35:34 AM
    CWD images
    250 switched to images
    PWD
    257 "/images" is current directory
    TYPE A
    200 type set to ASCII
    SIZE Vickie
    550 file is not found images/Vickie
    MDTM Vickie
    550 file is not found images/Vickie
    PASV
    227 Entering Passive Mode (216,194,206,90,206,129)
    RETR Vickie
    550 file is not found images/Vickie
    Unsuccessful transfer of Vickie (0 bytes, 0 bytes/sec, 0:00 elapsed) stopped
    at 9/20/06 9:36:06 AM (error: -30004)
    ftp_retrieve: -30004 (state == EDIT_RETRIEVING)
    Connecting to members.wap.org port 21 (OS X firewall is off) (9/20/06 9:36:17
    AM)
    Connected to 216.194.206.90 port 21 (9/20/06 9:36:17 AM)
    220 CommuniGate Pro FTP Server 4.3.7 ready
    USER nancys
    331 please send the PASS
    PASS
    230 [CAN RELAY] welcome
    SYST
    215 UNIX Type: L8 Version: CommuniGatePro
    PWD
    257 "/" is current directory
    MACB ENABLE
    550 Invalid command; use HELP
    CWD /images/
    250 switched to images
    PWD
    257 "/images" is current directory
    TYPE A
    200 type set to ASCII
    SIZE Vickie
    550 file is not found images/Vickie
    MDTM Vickie
    550 file is not found images/Vickie
    PASV
    227 Entering Passive Mode (216,194,206,90,206,135)
    RETR Vickie
    550 file is not found images/Vickie
    Unsuccessful transfer of Vickie (0 bytes, 0 bytes/sec, 0:00 elapsed) stopped
    at 9/20/06 9:36:18 AM (error: -30004)
    ftp_retrieve: -30004 (state == VIEW_FILE_RETRIEVING)
    Connecting to members.wap.org port 21 (OS X firewall is off) (9/20/06 9:36:28
    AM)
    Connected to 216.194.206.90 port 21 (9/20/06 9:36:28 AM)
    220 CommuniGate Pro FTP Server 4.3.7 ready
    USER nancys
    331 please send the PASS
    PASS
    230 [CAN RELAY] welcome
    SYST
    215 UNIX Type: L8 Version: CommuniGatePro
    PWD
    257 "/" is current directory
    MACB ENABLE
    550 Invalid command; use HELP
    CWD /images/
    250 switched to images
    PWD
    257 "/images" is current directory
    CWD /thumbnails
    250 switched to thumbnails
    DELE Vickie
    550 file is not found
    ftp_delete or ftp_rmdir: -30006 (state == RDEL_DELETING)
    PWD
    257 "/thumbnails" is current directory
    TYPE A
    200 type set to ASCII
    PASV
    227 Entering Passive Mode (216,194,206,90,206,136)
    LIST -al
    150 Accepting ASCII mode data connection
    -rw-rw-r-- 1 u g 19056 Feb 08 2002 Vickie
    226 closing data connection
    PWD
    257 "/thumbnails" is current directory
    QUIT
    221 CommuniGate Pro FTP Server connection closed
    Connecting to members.wap.org port 21 (OS X firewall is off) (9/20/06 9:46:27
    AM)
    Connected to 216.194.206.90 port 21 (9/20/06 9:46:27 AM)
    220 CommuniGate Pro FTP Server 4.3.7 ready
    USER nancys
    331 please send the PASS
    PASS
    230 [CAN RELAY] welcome
    SYST
    215 UNIX Type: L8 Version: CommuniGatePro
    PWD
    257 "/" is current directory
    MACB ENABLE
    550 Invalid command; use HELP
    PWD
    257 "/" is current directory
    TYPE A
    200 type set to ASCII
    PASV
    227 Entering Passive Mode (216,194,206,90,206,151)
    LIST -al
    150 Accepting ASCII mode data connection
    -rw-rw-r-- 1 u g 21326 Sep 19 15:22 Seferian-Network.jpg
    drwxrwxr-- 1 u g 1024 Sep 20 09:46 css
    -rw-rw-r-- 1 u g 1039 Sep 19 20:55 default.html
    drwxrwxr-- 1 u g 1024 Sep 20 09:46 images
    drwxrwxr-- 1 u g 1024 Sep 20 09:46 thumbnails
    226 closing data connection

    --Nancy

    Posted 8 years ago #

  • BigRed Member

    Originally posted by ScottMcGuire:

    Hi,

    We'd like some more information to help diagnose the problem.

    After you try to delete the file and get the error message, could you please choose Fetch Transcript from the Window menu, copy the entire contents of the transcript window, and paste them here? We'll take a look and try to figure out what's going on.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Fetch 5.1 (5B286) PowerPC running on Mac OS X 10.4.7 (8J135) PowerPC English
    StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
    Partial serial FETCH5X001-82AV-RKXH T
    Connecting to www.members.wap.org port 21 (OS X firewall is off) (9/20/06
    9:33:33 AM)
    Connecting to members.wap.org port 21 (OS X firewall is off) (9/20/06 9:33:49
    AM)
    Connected to 216.194.206.90 port 21 (9/20/06 9:33:49 AM)
    220 CommuniGate Pro FTP Server 4.3.7 ready
    USER nancys
    331 please send the PASS
    PASS
    230 [CAN RELAY] welcome
    SYST
    215 UNIX Type: L8 Version: CommuniGatePro
    PWD
    257 "/" is current directory
    MACB ENABLE
    550 Invalid command; use HELP
    PWD
    257 "/" is current directory
    TYPE A
    200 type set to ASCII
    PASV
    227 Entering Passive Mode (216,194,206,90,206,129)
    LIST -al
    150 Accepting ASCII mode data connection
    -rw-rw-r-- 1 u g 21326 Sep 19 15:22 Seferian-Network.jpg
    drwxrwxr-- 1 u g 1024 Sep 20 09:33 css
    -rw-rw-r-- 1 u g 1039 Sep 19 20:55 default.html
    drwxrwxr-- 1 u g 1024 Sep 20 09:33 images
    drwxrwxr-- 1 u g 1024 Sep 20 09:33 thumbnails
    226 closing data connection
    Update check skipped at 09/20/2006 09:34 AM (next check after 09/20/2006 10:35
    AM)
    PWD
    257 "/" is current directory
    TYPE I
    200 type set to IMAGE
    SIZE Seferian-Network.jpg
    213 21326
    MDTM Seferian-Network.jpg
    213 20060919192213
    PASV
    227 Entering Passive Mode (216,194,206,90,206,129)
    RETR Seferian-Network.jpg
    150 Accepting BINARY mode data connection
    226 closing data connection
    Transfer of Seferian-Network.jpg (21,326 bytes, 0 bytes/sec, 0:00 elapsed)
    completed at 9/20/06 9:35:34 AM
    CWD images
    250 switched to images
    PWD
    257 "/images" is current directory
    TYPE A
    200 type set to ASCII
    SIZE Vickie
    550 file is not found images/Vickie
    MDTM Vickie
    550 file is not found images/Vickie
    PASV
    227 Entering Passive Mode (216,194,206,90,206,129)
    RETR Vickie
    550 file is not found images/Vickie
    Unsuccessful transfer of Vickie (0 bytes, 0 bytes/sec, 0:00 elapsed) stopped
    at 9/20/06 9:36:06 AM (error: -30004)
    ftp_retrieve: -30004 (state == EDIT_RETRIEVING)
    Connecting to members.wap.org port 21 (OS X firewall is off) (9/20/06 9:36:17
    AM)
    Connected to 216.194.206.90 port 21 (9/20/06 9:36:17 AM)
    220 CommuniGate Pro FTP Server 4.3.7 ready
    USER nancys
    331 please send the PASS
    PASS
    230 [CAN RELAY] welcome
    SYST
    215 UNIX Type: L8 Version: CommuniGatePro
    PWD
    257 "/" is current directory
    MACB ENABLE
    550 Invalid command; use HELP
    CWD /images/
    250 switched to images
    PWD
    257 "/images" is current directory
    TYPE A
    200 type set to ASCII
    SIZE Vickie
    550 file is not found images/Vickie
    MDTM Vickie
    550 file is not found images/Vickie
    PASV
    227 Entering Passive Mode (216,194,206,90,206,135)
    RETR Vickie
    550 file is not found images/Vickie
    Unsuccessful transfer of Vickie (0 bytes, 0 bytes/sec, 0:00 elapsed) stopped
    at 9/20/06 9:36:18 AM (error: -30004)
    ftp_retrieve: -30004 (state == VIEW_FILE_RETRIEVING)
    Connecting to members.wap.org port 21 (OS X firewall is off) (9/20/06 9:36:28
    AM)
    Connected to 216.194.206.90 port 21 (9/20/06 9:36:28 AM)
    220 CommuniGate Pro FTP Server 4.3.7 ready
    USER nancys
    331 please send the PASS
    PASS
    230 [CAN RELAY] welcome
    SYST
    215 UNIX Type: L8 Version: CommuniGatePro
    PWD
    257 "/" is current directory
    MACB ENABLE
    550 Invalid command; use HELP
    CWD /images/
    250 switched to images
    PWD
    257 "/images" is current directory
    CWD /thumbnails
    250 switched to thumbnails
    DELE Vickie
    550 file is not found
    ftp_delete or ftp_rmdir: -30006 (state == RDEL_DELETING)
    PWD
    257 "/thumbnails" is current directory
    TYPE A
    200 type set to ASCII
    PASV
    227 Entering Passive Mode (216,194,206,90,206,136)
    LIST -al
    150 Accepting ASCII mode data connection
    -rw-rw-r-- 1 u g 19056 Feb 08 2002 Vickie
    226 closing data connection
    PWD
    257 "/thumbnails" is current directory
    QUIT
    221 CommuniGate Pro FTP Server connection closed
    Connecting to members.wap.org port 21 (OS X firewall is off) (9/20/06 9:46:27
    AM)
    Connected to 216.194.206.90 port 21 (9/20/06 9:46:27 AM)
    220 CommuniGate Pro FTP Server 4.3.7 ready
    USER nancys
    331 please send the PASS
    PASS
    230 [CAN RELAY] welcome
    SYST
    215 UNIX Type: L8 Version: CommuniGatePro
    PWD
    257 "/" is current directory
    MACB ENABLE
    550 Invalid command; use HELP
    PWD
    257 "/" is current directory
    TYPE A
    200 type set to ASCII
    PASV
    227 Entering Passive Mode (216,194,206,90,206,151)
    LIST -al
    150 Accepting ASCII mode data connection
    -rw-rw-r-- 1 u g 21326 Sep 19 15:22 Seferian-Network.jpg
    drwxrwxr-- 1 u g 1024 Sep 20 09:46 css
    -rw-rw-r-- 1 u g 1039 Sep 19 20:55 default.html
    drwxrwxr-- 1 u g 1024 Sep 20 09:46 images
    drwxrwxr-- 1 u g 1024 Sep 20 09:46 thumbnails
    226 closing data connection

    Nancy

    Posted 8 years ago #

  • Jim Matthews Administrator

    The server does not seem to think that there's a file named "Vickie" in the images folder. If you enter the images folder and refresh the file list (by clicking the Refresh button in the toolbar) do you see a file named Vickie? Could you post the transcript after doing that?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 8 years ago #

  • BigRed Member

    [QUOTE]Originally posted by JimMatthews:
    [B]The server does not seem to think that there's a file named "Vickie" in the images folder. If you enter the images folder and refresh the file list (by clicking the Refresh button in the toolbar) do you see a file named Vickie? Could you post the transcript after doing that?

    Fetch 5.1 (5B286) PowerPC running on Mac OS X 10.4.7 (8J135) PowerPC English
    StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
    Partial serial FETCH5X001-82AV-RKXH T
    Connecting to members.wap.org port 21 (OS X firewall is off) (9/21/06 1:31:40 PM)
    Connected to 216.194.206.90 port 21 (9/21/06 1:31:41 PM)
    220 CommuniGate Pro FTP Server 4.3.7 ready
    USER nancys
    331 please send the PASS
    PASS
    230 [CAN RELAY] welcome
    SYST
    215 UNIX Type: L8 Version: CommuniGatePro
    PWD
    257 "/" is current directory
    MACB ENABLE
    550 Invalid command; use HELP
    PWD
    257 "/" is current directory
    TYPE A
    200 type set to ASCII
    PASV
    227 Entering Passive Mode (216,194,206,90,212,33)
    LIST -al
    150 Accepting ASCII mode data connection
    -rw-rw-r-- 1 u g 21326 Sep 19 15:22 Seferian-Network.jpg
    drwxrwxr-- 1 u g 1024 Sep 21 13:31 css
    -rw-rw-r-- 1 u g 1039 Sep 19 20:55 default.html
    drwxrwxr-- 1 u g 1024 Sep 21 13:31 images
    drwxrwxr-- 1 u g 1024 Sep 21 13:31 thumbnails
    226 closing data connection
    CWD images
    250 switched to images
    PWD
    257 "/images" is current directory
    CWD /images
    250 switched to images
    PWD
    257 "/images" is current directory
    PASV
    227 Entering Passive Mode (216,194,206,90,212,33)
    LIST -al
    150 Accepting ASCII mode data connection
    -rw-rw-r-- 1 u g 58747 Feb 08 2002 Vickie-n-pals.jpg
    226 closing data connection
    DELE Vickie-n-pals.jpg
    250 "images/Vickie-n-pals.jpg" deleted
    CWD /
    250 switched to <home>
    PWD
    257 "/" is current directory
    PASV
    227 Entering Passive Mode (216,194,206,90,212,33)
    LIST -al
    150 Accepting ASCII mode data connection
    -rw-rw-r-- 1 u g 21326 Sep 19 15:22 Seferian-Network.jpg
    drwxrwxr-- 1 u g 1024 Sep 21 13:31 css
    -rw-rw-r-- 1 u g 1039 Sep 19 20:55 default.html
    drwxrwxr-- 1 u g 1024 Sep 21 13:31 images
    drwxrwxr-- 1 u g 1024 Sep 21 13:31 thumbnails
    226 closing data connection
    CWD thumbnails
    250 switched to thumbnails
    PWD
    257 "/thumbnails" is current directory
    CWD /thumbnails
    250 switched to thumbnails
    PWD
    257 "/thumbnails" is current directory
    PASV
    227 Entering Passive Mode (216,194,206,90,212,33)
    LIST -al
    150 Accepting ASCII mode data connection
    -rw-rw-r-- 1 u g 19056 Feb 08 2002 Vickie-n-pals.jpg
    226 closing data connection
    DELE Vickie-n-pals.jpg
    250 "thumbnails/Vickie-n-pals.jpg" deleted
    CWD /
    250 switched to <home>
    PWD
    257 "/" is current directory
    PASV
    227 Entering Passive Mode (216,194,206,90,212,33)
    LIST -al
    150 Accepting ASCII mode data connection
    -rw-rw-r-- 1 u g 21326 Sep 19 15:22 Seferian-Network.jpg
    drwxrwxr-- 1 u g 1024 Sep 21 13:31 css
    -rw-rw-r-- 1 u g 1039 Sep 19 20:55 default.html
    drwxrwxr-- 1 u g 1024 Sep 21 13:31 images
    drwxrwxr-- 1 u g 1024 Sep 21 13:31 thumbnails
    226 closing data connection
    Update check started at 09/21/2006 01:33 PM
    CWD thumbnails
    250 switched to thumbnails
    PWD
    257 "/thumbnails" is current directory
    PASV
    227 Entering Passive Mode (216,194,206,90,212,33)
    LIST -al
    150 Accepting ASCII mode data connection
    226 closing data connection
    CWD /
    250 switched to <home>
    RMD thumbnails
    250 "/thumbnails" directory removed
    CWD images
    250 switched to images
    PWD
    257 "/images" is current directory
    PASV
    227 Entering Passive Mode (216,194,206,90,212,33)
    LIST -al
    150 Accepting ASCII mode data connection
    226 closing data connection
    CWD /
    250 switched to <home>
    RMD images
    250 "/images" directory removed
    Update check skipped at 09/21/2006 01:34 PM (next check after 09/22/2006 05:06 AM)
    PWD
    257 "/" is current directory
    PWD
    257 "/" is current directory
    SIZE default.html
    213 1039
    MDTM default.html
    213 20060920005528
    PASV
    227 Entering Passive Mode (216,194,206,90,212,33)
    RETR default.html
    150 Accepting ASCII mode data connection
    226 closing data connection
    Transfer of default.html (1,039 bytes, 0 bytes/sec, 0:00 elapsed) completed at 9/21/06 1:35:56 PM
    PWD
    257 "/" is current directory

    That got rid of the "vickie" file. Then I deleted everything on the site and uploaded a new one. Still the old pictures are there.

    http://members.wap.org/nancys

    Why doesn't my new site show up? And why are the pictures from the old still there?

    --Nancy

    Posted 8 years ago #

  • BigRed Member

    I fixed it by changing the name of the index.html file to default.html, and now it's there. Thank you Jim for your advice.

    --Nancy

    Posted 8 years ago #

  • Scott McGuire Administrator

    Hi Nancy,

    Thanks for the followup, we're glad to hear the problem is sorted out.

    Best,

    Scott McGuire
    Fetch Softworks

    Posted 8 years ago #

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