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Files disappear? (5 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 9 years ago by guest
  • Latest reply 9 years ago from Jim Matthews
  • guest Registered Member

    I keep attempting to put image files onto my file list, but when I go to view them online, the images are not there.

    For example, I use the "put files" button and put the file "ambertable.jpg" within the directory "images" on my host "my-radiance.com". But when I go to http://www.my-radiance.com/images/ambertable.jpg, I get kicked back to my server's site, saying the file isn't there.

    Then, when I return to Fetch & refresh the file list or delete the file "ambertable.jpg" I get the following message:

    "Server file error: No such file"

    I know I'm putting the files on correctly, as another file "gghiatus.jpg" is in the file list and shows up just fine on my site.

    Any ideas as to why my files keep disappearing?

    Posted 9 years ago #

  • Jim Matthews Administrator

    Could you gather some more information about this problem? Try uploading the ambertable.jpg file. Then choose "Refresh File List" from the Directories menu in Fetch. Then choose "Fetch Transcript" from the Window menu and post the contents here; I'll take a look and see what I can figure out.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 9 years ago #

  • guest Registered Member

    Here's the Fetch transcript:

    Fetch 4.0.3 System 0x1028 Serial FETCHFL001-3FS1-5102 WS
    Connecting to my-radiance.com port 21 (2/14/05 11:43:43 AM)
    220 directNIC NcFTPd Server (licensed copy) ready.
    USER udelartist
    331 User okay, need password.
    PASS
    230-************************************************
    230-You have logged into directNIC
    230-All activity to and from this server is logged.
    230-************************************************
    230-Logged: User "udelartist" logged in Mon Feb 14 10:44:55 2005
    230-Logged: From 128.175.153.185
    230-
    230 Restricted user logged in.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is cwd.
    MACB ENABLE
    500 Syntax error, command unrecognized.
    PWD
    257 "/" is cwd.
    CWD my-radiance.com
    250 "/my-radiance.com" is new cwd.
    PWD
    257 "/my-radiance.com" is cwd.
    PASV
    227 Entering Passive Mode (206,251,184,101,234,111)
    LIST
    150 Data connection accepted from 128.175.153.185:50301; transfer starting.
    drwxr-xr-x 2 ftpuser ftpusers 80 Feb 13 15:14 images
    -rw-r--r-- 1 ftpuser ftpusers 167 Feb 13 13:53 index.html
    226 Listing completed.
    CWD images
    250 "/my-radiance.com/images" is new cwd.
    PWD
    257 "/my-radiance.com/images" is cwd.
    PASV
    227 Entering Passive Mode (206,251,184,101,234,112)
    LIST
    150 Data connection accepted from 128.175.153.185:50302; transfer starting.
    -rw-r--r-- 1 ftpuser ftpusers 45406 Feb 13 13:57 gghiatus.jpg
    226 Listing completed.
    TYPE I
    200 Type okay.
    PASV
    227 Entering Passive Mode (206,251,184,101,234,118)
    STOR ambertable.jpg
    150 Data connection accepted from 128.175.153.185:50303; transfer starting.
    226 Transfer completed.
    Upload complete at 2/14/05 11:44:01 AM
    CWD /my-radiance.com/images
    250 "/my-radiance.com/images" is new cwd.
    PWD
    257 "/my-radiance.com/images" is cwd.
    TYPE A
    200 Type okay.
    PASV
    227 Entering Passive Mode (206,251,184,101,234,120)
    LIST
    150 Data connection accepted from 128.175.153.185:50304; transfer starting.
    -rw-r--r-- 1 ftpuser ftpusers 45406 Feb 13 13:57 gghiatus.jpg
    226 Listing completed.

    Also, when I chose Refreseh File List, the refreshed file list didn't include "ambertable.jpg"

    Posted 9 years ago #

  • guest Registered Member

    I just resized the image and tried again, and now it's working. Could it just be a file size thing?

    Posted 9 years ago #

  • Jim Matthews Administrator

    It could be that the file put you over your storage quota, and the server responded by silently deleting it. I haven't heard of servers doing that before (usually they don't let the upload succeed), but the fact that a smaller upload works suggests that something like that is happening.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 9 years ago #

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