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filling out new connection box (2 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 10 years ago by obvoice
  • Latest reply 10 years ago from Jim Matthews
  • obvoice Member

    when i fill out the new connection box with my domain name in the host section it comes back with an error report saying that there is no host by that name. Am I filling in the correct areas? What should go in the user ID and password areas?

    Thanks David

    Posted 10 years ago #

  • Jim Matthews Administrator

    You need to enter the name of the FTP server hosting your website in the Host field. That may be your domain name, but it might not; it's up to your web service provider. For example, my domain (hosted by Pair.com) is fetchsoftworks.com but to upload web pages I connect to delsi.pair.com. I would recommend contacting your web service provider to find out what name you should enter.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

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