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flv file getting zipped on upload (5 posts)

  • Started 4 years ago by craig saxby
  • Latest reply 4 years ago from Scott McGuire
  • craig saxby Member

    Hello, updated some online files today and my flv was zipped on upload. Uploaded same files yesterday and nothing was zipped.
    My preferences for upload are set to Automatic. Only happening with flv file.

    Posted 4 years ago #

  • Jim Matthews Administrator

    Hi,

    That indicates that Fetch found some Mac-specific resources in the flv file that would be lost if the file was not zipped. If you think that was incorrect, please email the file to bugs@fetchsoftworks.com and we'll see about making Fetch smarter.

    In the meantime, if you set your upload format to "Binary (Raw Data)" the flv file will upload without being zipped.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 4 years ago #

  • Zak Member

    Yea, this auto zip of FLV files needs to go. It is completely non-sensical.

    Thanks for the response here Jim, but this seems like a big program oversight. There shouldn't be any mac specific stuff to detect with an FLV. At the very least, you guys should give an option for "upload as is" which is a whole lot more intuitive than having to google around find Binary is the solution.

    Posted 4 years ago #

  • Zak Member

    Actually, just tried your trick and it STILL isn't working. Why isn't there an option to simply turn off auto-zipping? This feature makes absolutely no sense to me.

    Posted 4 years ago #

  • Scott McGuire Administrator

    Hi Zak,

    We're sorry you're experiencing problems and we'll try to help out.

    FLV files are not uploaded as zip files for the majority of our users; in fact the only reports we have heard of this are the one above and yours. Nevertheless, we have heard the feedback from you and others and we are looking into changing the way this feature works to avoid these accidental false positives, even though they are rare, since we realize they are inconvenient and the need to preserve Mac data is much less common than it used to be.

    In the meantime, choosing "Binary (Raw Data)" as the upload format is the way to turn off auto-zipping. Fetch will not zip files under any circumstances when you select that option.

    It's important to remember that unless you set it as the default upload format, you need to re-choose it as the upload format each time you open a new connection in Fetch; my guess is the upload format accidentally got reset to Automatic when you tried your test.

    Could you please try the following?

    * Close all open connections in Fetch.
    * Go to the Fetch menu, and choose Preferences.
    * Click the Upload tab.
    * Click the Default upload format menu, and choose "Binary (Raw Data)".
    * Close the Preferences window.
    * Open a new connection to your server.
    * Upload an FLV file.

    Let us know if the file is zipped or not after doing this. If it is zipped, and we will investigate further.

    For most users, there is no downside to setting the default upload format to Binary. If you have concerns, let us know.

    And if you wanted to send us a sample FLV file, we will take a look and see if we can figure out why it is zipped under the current system.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 4 years ago #

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