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ftp connection (3 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 10 years ago by locom
  • Latest reply 10 years ago from locom
  • locom Member

    I'm trying to connect to a WS-FTP Server 8.0, Fetch will connect and will post the following error:
    server response: can't open data connection
    In the background I can see that I'm connected, maybe I have to ahve an special software or protocol to get to this server?

    I know the user id and password is OK, and I try to call from a Windowss PC and work, I'm using my iMac , ver 8.5 and fetch 3.03.

    Posted 10 years ago #

  • Jim Matthews Administrator

    You probably need to change the setting of the "Use passive mode transfers" checkbox in the Firewall section of Preferences (choose "Preferences..." from the Customize menu in Fetch, then click on the Firewall tab). Let me know if that doesn't fix the problem.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

  • locom Member

    Problem solve!!!! Thank you

    Originally posted by locom:

    I'm trying to connect to a WS-FTP Server 8.0, Fetch will connect and will post the following error:
    server response: can't open data connection
    In the background I can see that I'm connected, maybe I have to ahve an special software or protocol to get to this server?

    I know the user id and password is OK, and I try to call from a Windowss PC and work, I'm using my iMac , ver 8.5 and fetch 3.03.

    Posted 10 years ago #

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