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ftp Download:access denied (6 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 10 years ago by Ryan
  • Latest reply 7 years ago from Scott McGuire
  • Ryan Member

    I have no idea if this problem is related to Fetch or to my ownsite/service provider.

    I have uploaded a FTP file to my site via Fetch and I can't "get" the file. I have tried dozens of times. The server says "permission denied." Any ideas?

    Thanks - Ryan
    ------------
    transcript:

    PASV
    227 Entering Passive Mode (64,176,103,244,10,65).
    RETR IntExperiment1.mp3
    550 IntExperiment1.mp3: Permission denied
    ftp_retrieve: -30000 (state == RGET_RETRIEVING)
    PWD
    257 "/incoming" is current directory.

    Posted 10 years ago #

  • Jim Matthews Administrator

    The server is saying you don't have permission to read that file. Are you logged in anonymously, or under a username and password?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

  • Ryan Member

    Jim,

    After reading the forum, I thought perhaps I had done it anonymously. I tried again using my website login in and password (via Fetch) but to no avail.

    Thanks for your reply - Ryan

    Posted 10 years ago #

  • Jim Matthews Administrator

    If you were able to login with your username and password, and still couldn't get that file, I'd ask the server administrator to adjust the file's permissions.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

  • Frank Lowney Member

    I'm getting a similar error for a "lostund" folder. Why can't I simply instruct Fetch to skip errors and note these events?

    Posted 7 years ago #

  • Scott McGuire Administrator

    Hi flowney,

    Thanks for the suggestion, we will keep it in mind as we develop future versions of Fetch.

    But I'm sorry, there is no way to tell Fetch to do that currently.

    What are you trying to do when you run into this problem? If we know more about what you're trying to accomplish, we may be able to suggest a way to avoid the error.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 7 years ago #

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