Your best friend for file transfer.

Fetch application logoFetch

FTP Problems at Interland ISP (12 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 12 years ago by jt333
  • Latest reply 12 years ago from jt333
  • jt333 Member

    The problem:
    When I FTP (with Fetch version 3 or 4) into the account and try to download files, the file downloads but the connections hangs and doesn't complete. I have to click the "stop" button to get it to stop on each file. The same thing happens when I try to access another directory folder. The uploading of files seems to work ok most of the time. The account is a Linux hot hat server.

    I currently have several clients accounts, including my own account, at Interland for years, and have not had any problem with FTP with Fetch, until trying FTP on the True Business Interland account for the first time. My other clients and myself have the Basic accounts. All are Linux hot hat servers.

    Interland then moved this new account to another machine with a True Business Interland account but I had the same problem.

    Has any other reports from Interland come in?

    Thanks for any assistance.

    John

    Posted 12 years ago #

  • Jim Matthews Administrator

    This is a new report for me. I would be interested to see the contents of the Fetch Transcript window after a failed transfer.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 12 years ago #

  • jt333 Member

    There is no transfer error that I can find. When I FTP into the account, the files load but the connection hangs and I have to click the stop button to make the
    "little doggie" stop running. The same thing happens when I try to download a file. When I try to change directory folders, the message is "getting files" but it just hangs again. This is the first time I have had a problem with Fetch and I have been using Fetch for about 7 years. I downloaded and installed Vicomsoft FTP Client 3.1.3 and it worked fine. Weird.

    Posted 12 years ago #

  • Jim Matthews Administrator

    Could you post the Fetch Transcript window contents?

    Posted 12 years ago #

  • jt333 Member

    Where do I find the Fetch Transcript window contents?

    Posted 12 years ago #

  • jt333 Member

    I found it.

    System Version = 0x910
    Connecting to 216.247.247.199 port 21 (2/5/02 7:15:15 AM)
    220 customer NcFTPd Server (licensed copy) ready.
    ADAT
    500 Syntax error, command unrecognized.
    USER usr1199
    331 User usr1199 okay, need password.
    PASS
    230-You are user #1 of 10 simultaneous users allowed.
    230-
    230 Restricted user logged in.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is cwd.
    MACB ENABLE
    500 Syntax error, command unrecognized.
    PWD
    257 "/" is cwd.
    PORT 192,168,1,100,160,40
    200 PORT command successful.
    LIST
    150 Opening ASCII mode data connection for /bin/ls.
    -rw-r--r-- 1 usr1199 usr1199 7 Jan 29 16:53 .bash_history
    -rwxr-xr-x 1 usr1199 usr1199 27 Feb 1 17:47 .bash_logout
    -rwxr-xr-x 1 usr1199 usr1199 204 Feb 1 17:47 .bash_profile
    -rwxr-xr-x 1 usr1199 usr1199 132 Feb 1 17:47 .bashrc
    -rwxr-xr-x 1 usr1199 usr1199 820 Feb 1 17:47 .emacs
    -rwxr-xr-x 1 usr1199 usr1199 3656 Feb 1 17:47 .screenrc
    -rw-r--r-- 1 usr1199 usr1199 1375 Dec 28 19:37 Good-Marriage-Depends-On-Beginnings.htm
    -rw-r--r-- 1 usr1199 usr1199 1574 Dec 28 19:37 Involuntary-celibacy-eads-to-anger-and-depression.htm
    -rw-r--r-- 1 usr1199 usr1199 1389 Dec 28 19:37 Keeping-Passion-Alive-In-Relationship.htm
    -rw-r--r-- 1 usr1199 usr1199 1277 Dec 28 19:37 Married-Men-Healthier.htm
    -rw-r--r-- 1 usr1199 usr1199 2782 Dec 28 19:37 Money-For-Singles.htm
    -rw-r--r-- 1 usr1199 usr1199 1464 Dec 28 19:37 Planning-Long-Term-Care-Needs.htm
    -rw-r--r-- 1 usr1199 usr1199 1334 Dec 28 19:37 Quick-Look-At-Social-Security.htm
    -rw-r--r-- 1 usr1199 usr1199 1347 Dec 28 19:37 Roommates-On-Insurance-Policies.htm
    -rw-r--r-- 1 usr1199 usr1199 1354 Dec 28 19:37 Single-People-Stay-Mentaly-Sharp.htm
    -rw-r--r-- 1 usr1199 usr1199 1411 Dec 28 19:37 Social-Isolation-Negative-Effects-Health.htm
    -rw-r--r-- 1 usr1199 usr1199 1375 Dec 28 19:37 Spelling-Out-How-To-Spend-Last-Days.htm
    -rw-r--r-- 1 usr1199 usr1199 1311 Dec 28 19:37 Will-Beneficial-In-Long-Run.htm
    drwxr-xr-x 2 usr1199 usr1199 4096 Feb 2 22:39 cgi-bin
    drwxr-xr-x 2 usr1199 usr1199 4096 Feb 1 14:47 data
    drwxr-xr-x 31 usr1199 usr1199 16384 Feb 3 06:58 html
    -rw-r--r-- 1 usr1199 usr1199 4815 Jun 10 2001 index.htm
    drwxr-xr-x 2 usr1199 root 4096 Feb 3 07:03 logs
    drwxr-xr-x 4 usr1199 usr1199 4096 Feb 2 19:11 members
    drwxr-xr-x 2 usr1199 usr1199 4096 Feb 1 14:47 pub
    drwxrwxr-x 6 admin usr1199 4096 Feb 2 22:40 report
    drwxr-xr-x 3 usr1199 usr1199 4096 Feb 2 19:42 searchdata
    drwxr-xr-x 2 usr1199 usr1199 4096 Feb 2 19:42 searchmods
    drwxr-xr-x 4 usr1199 usr1199 4096 Feb 3 07:26 shelter-fund
    -rw-r--r-- 1 usr1199 usr1199 580 Jan 30 15:45 sitevars
    drwxr-xr-x 4 usr1199 usr1199 4096 Feb 2 22:40 stats
    -rw-r--r-- 1 usr1199 usr1199 0 Jun 11 2001 test.php
    -rw-r--r-- 1 usr1199 usr1199 16255 Jan 29 04:58 w04_36_b.html
    -rw-r--r-- 1 usr1199 usr1199 16611 Jan 29 04:58 w04_37_b.html
    -rw-r--r-- 1 usr1199 usr1199 17522 Jan 29 04:58 w04_38_b.html
    -rw-r--r-- 1 usr1199 usr1199 42880 Jan 29 04:58 w04_39_b.html
    -rw-r--r-- 1 usr1199 usr1199 24036 Jan 29 04:58 w04_40_b.html
    -rw-r--r-- 1 usr1199 usr1199 28507 Jan 29 04:58 w04_41_b.html
    -rw-r--r-- 1 usr1199 usr1199 17394 Jan 29 04:58 w04_42_b.html
    -rw-r--r-- 1 usr1199 usr1199 11885 Jan 29 04:58 w04_43_b.html
    -rw-r--r-- 1 usr1199 usr1199 12327 Jan 29 04:58 w04_44_b.html
    -rw-r--r-- 1 usr1199 usr1199 14531 Jan 29 04:58 w04_45_b.html
    -rw-r--r-- 1 usr1199 usr1199 13526 Jan 29 04:58 w04_46_b.html
    -rw-r--r-- 1 usr1199 usr1199 15593 Jan 29 04:58 w04_47_b.html
    -rw-r--r-- 1 usr1199 usr1199 14598 Jan 29 04:58 w04_48_b.html
    -rw-r--r-- 1 usr1199 usr1199 2002 Jan 29 04:58 w04_49_b.html
    -rw-r--r-- 1 usr1199 usr1199 4320 Jan 29 04:58 w04_t.html
    drwxr-xr-x 3 usr1199 usr1199 4096 Feb 4 19:06 zJohn's test
    ABOR
    CStreamOT::Read() OTRcv() returned -3208
    226 Listing completed.
    426 Nothing to abort.
    CWD members
    250 "/members" is new cwd.
    PWD
    257 "/members" is cwd.
    PORT 192,168,1,100,223,153
    200 PORT command successful.
    LIST
    150 Opening ASCII mode data connection for /bin/ls.
    drwxr-xr-x 2 usr1199 usr1199 4096 Feb 2 19:11 newsletters
    drwxr-xr-x 3 usr1199 usr1199 4096 Feb 3 07:03 passwords
    226 Listing completed.
    CWD /
    250 "/" is new cwd.
    PWD
    257 "/" is cwd.
    PORT 192,168,1,100,37,34
    200 PORT command successful.
    LIST
    150 Opening ASCII mode data connection for /bin/ls.
    -rw-r--r-- 1 usr1199 usr1199 7 Jan 29 16:53 .bash_history
    -rwxr-xr-x 1 usr1199 usr1199 27 Feb 1 17:47 .bash_logout
    -rwxr-xr-x 1 usr1199 usr1199 204 Feb 1 17:47 .bash_profile
    -rwxr-xr-x 1 usr1199 usr1199 132 Feb 1 17:47 .bashrc
    -rwxr-xr-x 1 usr1199 usr1199 820 Feb 1 17:47 .emacs
    -rwxr-xr-x 1 usr1199 usr1199 3656 Feb 1 17:47 .screenrc
    -rw-r--r-- 1 usr1199 usr1199 1375 Dec 28 19:37 Good-Marriage-Depends-On-Beginnings.htm
    -rw-r--r-- 1 usr1199 usr1199 1574 Dec 28 19:37 Involuntary-celibacy-eads-to-anger-and-depression.htm
    -rw-r--r-- 1 usr1199 usr1199 1389 Dec 28 19:37 Keeping-Passion-Alive-In-Relationship.htm
    -rw-r--r-- 1 usr1199 usr1199 1277 Dec 28 19:37 Married-Men-Healthier.htm
    -rw-r--r-- 1 usr1199 usr1199 2782 Dec 28 19:37 Money-For-Singles.htm
    -rw-r--r-- 1 usr1199 usr1199 1464 Dec 28 19:37 Planning-Long-Term-Care-Needs.htm
    -rw-r--r-- 1 usr1199 usr1199 1334 Dec 28 19:37 Quick-Look-At-Social-Security.htm
    -rw-r--r-- 1 usr1199 usr1199 1347 Dec 28 19:37 Roommates-On-Insurance-Policies.htm
    -rw-r--r-- 1 usr1199 usr1199 1354 Dec 28 19:37 Single-People-Stay-Mentaly-Sharp.htm
    -rw-r--r-- 1 usr1199 usr1199 1411 Dec 28 19:37 Social-Isolation-Negative-Effects-Health.htm
    -rw-r--r-- 1 usr1199 usr1199 1375 Dec 28 19:37 Spelling-Out-How-To-Spend-Last-Days.htm
    -rw-r--r-- 1 usr1199 usr1199 1311 Dec 28 19:37 Will-Beneficial-In-Long-Run.htm
    drwxr-xr-x 2 usr1199 usr1199 4096 Feb 2 22:39 cgi-bin
    drwxr-xr-x 2 usr1199 usr1199 4096 Feb 1 14:47 data
    drwxr-xr-x 31 usr1199 usr1199 16384 Feb 3 06:58 html
    -rw-r--r-- 1 usr1199 usr1199 4815 Jun 10 2001 index.htm
    drwxr-xr-x 2 usr1199 root 4096 Feb 3 07:03 logs
    drwxr-xr-x 4 usr1199 usr1199 4096 Feb 2 19:11 members
    drwxr-xr-x 2 usr1199 usr1199 4096 Feb 1 14:47 pub
    drwxrwxr-x 6 admin usr1199 4096 Feb 2 22:40 report
    drwxr-xr-x 3 usr1199 usr1199 4096 Feb 2 19:42 searchdata
    drwxr-xr-x 2 usr1199 usr1199 4096 Feb 2 19:42 searchmods
    drwxr-xr-x 4 usr1199 usr1199 4096 Feb 3 07:26 shelter-fund
    -rw-r--r-- 1 usr1199 usr1199 580 Jan 30 15:45 sitevars
    drwxr-xr-x 4 usr1199 usr1199 4096 Feb 2 22:40 stats
    -rw-r--r-- 1 usr1199 usr1199 0 Jun 11 2001 test.php
    -rw-r--r-- 1 usr1199 usr1199 16255 Jan 29 04:58 w04_36_b.html
    -rw-r--r-- 1 usr1199 usr1199 16611 Jan 29 04:58 w04_37_b.html
    -rw-r--r-- 1 usr1199 usr1199 17522 Jan 29 04:58 w04_38_b.html
    -rw-r--r-- 1 usr1199 usr1199 42880 Jan 29 04:58 w04_39_b.html
    -rw-r--r-- 1 usr1199 usr1199 24036 Jan 29 04:58 w04_40_b.html
    -rw-r--r-- 1 usr1199 usr1199 28507 Jan 29 04:58 w04_41_b.html
    -rw-r--r-- 1 usr1199 usr1199 17394 Jan 29 04:58 w04_42_b.html
    -rw-r--r-- 1 usr1199 usr1199 11885 Jan 29 04:58 w04_43_b.html
    -rw-r--r-- 1 usr1199 usr1199 12327 Jan 29 04:58 w04_44_b.html
    -rw-r--r-- 1 usr1199 usr1199 14531 Jan 29 04:58 w04_45_b.html
    -rw-r--r-- 1 usr1199 usr1199 13526 Jan 29 04:58 w04_46_b.html
    -rw-r--r-- 1 usr1199 usr1199 15593 Jan 29 04:58 w04_47_b.html
    -rw-r--r-- 1 usr1199 usr1199 14598 Jan 29 04:58 w04_48_b.html
    -rw-r--r-- 1 usr1199 usr1199 2002 Jan 29 04:58 w04_49_b.html
    -rw-r--r-- 1 usr1199 usr1199 4320 Jan 29 04:58 w04_t.html
    drwxr-xr-x 3 usr1199 usr1199 4096 Feb 4 19:06 zJohn's test
    ABOR
    226 Listing completed.
    426 Nothing to abort.
    NOOP
    200 No-op okay.
    NOOP
    200 No-op okay.
    NOOP
    200 No-op okay.
    NOOP
    200 No-op okay.
    QUIT
    221 Goodbye.
    Connecting to 216.247.247.199 port 21 (2/5/02 8:51:45 AM)
    220 customer NcFTPd Server (licensed copy) ready.
    ADAT
    500 Syntax error, command unrecognized.
    USER usr1199
    331 User usr1199 okay, need password.
    PASS
    230-You are user #2 of 10 simultaneous users allowed.
    230-
    230 Restricted user logged in.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is cwd.
    MACB ENABLE
    500 Syntax error, command unrecognized.
    PWD
    257 "/" is cwd.
    CWD zJohn's test
    250 "/zJohn's test" is new cwd.
    PWD
    257 "/zJohn's test" is cwd.
    PORT 192,168,1,100,238,63
    200 PORT command successful.
    LIST
    150 Opening ASCII mode data connection for /bin/ls.
    drwxr-xr-x 3 usr1199 usr1199 4096 Feb 5 10:26 2000_election-a
    drwxr-xr-x 3 usr1199 usr1199 4096 Feb 4 19:06 admin
    226 Listing completed.
    CWD admin
    250 "/zJohn's test/admin" is new cwd.
    PWD
    257 "/zJohn's test/admin" is cwd.
    create_dir: -48 (state == RGET_GETTING_WD)
    PWD
    257 "/zJohn's test/admin" is cwd.
    PORT 192,168,1,100,229,33
    200 PORT command successful.
    LIST
    150 Opening ASCII mode data connection for /bin/ls.
    -rw-r--r-- 1 usr1199 usr1199 11 Feb 4 19:06 %2fbash_history
    -rw-r--r-- 1 usr1199 usr1199 12288 Feb 4 19:06 %2ffrm-user.html.swp
    drwxr-xr-x 3 usr1199 usr1199 4096 Feb 4 19:06 2000_election
    226 Listing completed.
    CWD 2000_election
    250 "/zJohn's test/admin/2000_election" is new cwd.
    PWD
    257 "/zJohn's test/admin/2000_election" is cwd.
    create_dir: -48 (state == RGET_GETTING_WD)
    PWD
    257 "/zJohn's test/admin/2000_election" is cwd.
    PORT 192,168,1,100,51,136
    200 PORT command successful.
    LIST
    150 Opening ASCII mode data connection for /bin/ls.
    -rw-r--r-- 1 usr1199 usr1199 1996 Feb 4 19:06 WS_FTP.LOG
    drwxr-xr-x 2 usr1199 usr1199 4096 Feb 4 19:06 _vti_cnf
    -rw-r--r-- 1 usr1199 usr1199 9977 Feb 4 19:06 la-times-ms-voting-pattern%c9.htm
    -rw-r--r-- 1 usr1199 usr1199 20768 Feb 4 19:06 ms-voting-patterns-more-st%c9.htm
    -rw-r--r-- 1 usr1199 usr1199 20156 Feb 4 19:06 ms-voting-patterns-more2-s%c9.htm
    -rw-r--r-- 1 usr1199 usr1199 17368 Feb 4 19:06 ms-voting-patterns-national.htm
    -rw-r--r-- 1 usr1199 usr1199 20870 Feb 4 19:06 ms-voting-patterns-other-s%c9.htm
    226 Listing completed.
    CWD /zJohn's test/admin
    250 "/zJohn's test/admin" is new cwd.
    PWD
    257 "/zJohn's test/admin" is cwd.
    PORT 192,168,1,100,127,129
    200 PORT command successful.
    LIST
    150 Opening ASCII mode data connection for /bin/ls.
    -rw-r--r-- 1 usr1199 usr1199 11 Feb 4 19:06 %2fbash_history
    -rw-r--r-- 1 usr1199 usr1199 12288 Feb 4 19:06 %2ffrm-user.html.swp
    drwxr-xr-x 3 usr1199 usr1199 4096 Feb 4 19:06 2000_election
    ABOR
    CStreamOT::Read() OTRcv() returned -3208
    226 Listing completed.
    426 Nothing to abort.
    CWD 2000_election
    250 "/zJohn's test/admin/2000_election" is new cwd.
    PWD
    257 "/zJohn's test/admin/2000_election" is cwd.
    PORT 192,168,1,100,241,22
    200 PORT command successful.
    LIST
    150 Opening ASCII mode data connection for /bin/ls.
    -rw-r--r-- 1 usr1199 usr1199 1996 Feb 4 19:06 WS_FTP.LOG
    drwxr-xr-x 2 usr1199 usr1199 4096 Feb 4 19:06 _vti_cnf
    -rw-r--r-- 1 usr1199 usr1199 9977 Feb 4 19:06 la-times-ms-voting-pattern%c9.htm
    -rw-r--r-- 1 usr1199 usr1199 20768 Feb 4 19:06 ms-voting-patterns-more-st%c9.htm
    -rw-r--r-- 1 usr1199 usr1199 20156 Feb 4 19:06 ms-voting-patterns-more2-s%c9.htm
    -rw-r--r-- 1 usr1199 usr1199 17368 Feb 4 19:06 ms-voting-patterns-national.htm
    -rw-r--r-- 1 usr1199 usr1199 20870 Feb 4 19:06 ms-voting-patterns-other-s%c9.htm
    ABOR
    226 Listing completed.
    426 Nothing to abort.
    PORT 192,168,1,100,229,120
    200 PORT command successful.
    LIST
    150 Opening ASCII mode data connection for /bin/ls.
    -rw-r--r-- 1 usr1199 usr1199 1996 Feb 4 19:06 WS_FTP.LOG
    drwxr-xr-x 2 usr1199 usr1199 4096 Feb 4 19:06 _vti_cnf
    -rw-r--r-- 1 usr1199 usr1199 9977 Feb 4 19:06 la-times-ms-voting-pattern%c9.htm
    -rw-r--r-- 1 usr1199 usr1199 20768 Feb 4 19:06 ms-voting-patterns-more-st%c9.htm
    -rw-r--r-- 1 usr1199 usr1199 20156 Feb 4 19:06 ms-voting-patterns-more2-s%c9.htm
    -rw-r--r-- 1 usr1199 usr1199 17368 Feb 4 19:06 ms-voting-patterns-national.htm
    -rw-r--r-- 1 usr1199 usr1199 20870 Feb 4 19:06 ms-voting-patterns-other-s%c9.htm
    226 Listing completed.
    NOOP
    200 No-op okay.

    Posted 12 years ago #

  • Jim Matthews Administrator

    You might try checking the "Use passive mode transfers (PASV)" box in the Firewall section of Preferences; does that help?

    Jim Matthews
    Fetch Softworks

    Posted 12 years ago #

  • jt333 Member

    Nope. Checking the "Use passive mode transfers (PASV)" box in the Firewall section didn't help.

    Posted 12 years ago #

  • Jim Matthews Administrator

    My next suggestion would be to try a different FTP client, such as Vicom's (www.vicomsoft.com). If that doesn't work I'd report the problem to Interland.

    Jim Matthews
    Fetch Softworks

    Posted 12 years ago #

  • jt333 Member

    I tried Vicom FTP client and it works fine.

    Posted 12 years ago #

  • Jim Matthews Administrator

    I'm afraid I'm stumped. I would recommend using Vicom's FTP client until the next release of Fetch, which might improve compatibility with InterLan's servers.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 12 years ago #

  • jt333 Member

    Thanks

    John

    Posted 12 years ago #

Topic closed

This topic has been closed.