Your best friend for file transfer.

Fetch application logoFetch

ftp server denies permission (8 posts)

  • Started 10 years ago by guest
  • Latest reply 4 months ago from Jim Matthews
  • guest Registered Member

    I keep being denied permission to upload.. the message says ftp server denies permission.

    How do I take care of that? Is it a problem on the receiver's side? I think I may have understood that their server is too full?

    OR is it a matter of something I have to do?

    Posted 10 years ago #

  • Scott McGuire Administrator

    Hi,

    After you try to upload and you get the error message, could you please choose Fetch Transcript from the Window menu, copy the entire contents of the transcript window, and paste them here? We'll take a look and try to figure out what's going on.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 10 years ago #

  • PKfanSteph Member

    I too am having this problem. I upgraded from Fetch 4 on MacOS 8.6 (Powebook G3 Wall Street) to Fetch 5.1 on MacOS 10.4.7 (MBP 15" 2.16 GHz). I had no problems with the previous setup. I initialted the connection, went directly to "public_html" and tried to upload a file. Server transcript is as follows:

    Connecting to philkeaggy.com port 21 (OS X firewall is off) (6/29/06 11:02:30 PM)
    Connected to 66.235.212.229 port 21 (6/29/06 11:02:30 PM)
    220---------- Welcome to Pure-FTPd [TLS] ----------
    220-You are user number 2 of 50 allowed.
    220-Local time is now 20:59. Server port: 21.
    220-IPv6 connections are also welcome on this server.
    220 You will be disconnected after 15 minutes of inactivity.
    USER philkeag
    331 User philkeag OK. Password required
    PASS
    230-User philkeag has group access to: philkeag
    230 OK. Current restricted directory is /
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is your current location
    MACB ENABLE
    500 Unknown command
    CWD /public_html/
    250 OK. Current directory is /public_html
    PWD
    257 "/public_html" is your current location
    TYPE A
    200 TYPE is now ASCII
    PASV
    227 Entering Passive Mode (66,235,212,229,31,209)
    STOU index.html
    553-FILE: pureftpd.44a4a1bd.19.0000
    553-Can't open that file: Permission denied
    553 Rename/move failure: No such file or directory
    ftp_store_setup: -30008 (state == PUT_SETTING_UP)
    ABOR
    500 ?
    PWD
    257 "/public_html" is your current location

    Posted 10 years ago #

  • Scott McGuire Administrator

    Hi PKfanSteph,

    Try this: when you use the Put command, change the setting of the "If a file already exists:" menu to "Replace existing file". Do not use "Pick a different name".

    Let us know if that does not fix the problem for you.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 10 years ago #

  • Promo Design Member

    When trying to connect as a guest, Fetch disconnects me every time. This is a new problem. I have been using Fetch with this same vendor for years without problems. I called them they are not having issues. Any thoughts?

    Posted 5 months ago #

  • Jim Matthews Administrator

    Hi,

    When you are disconnected could you choose "Fetch Transcript" from the Window menu and post the contents (either here or at http://fetchsoftworks.com/fetch/feedback)? I'll see what I can figure out.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 5 months ago #

  • Lee M. Member

    We keep getting server rejected password message. This is while using same username and password to same server for years. Retyped connection info and still same result. This connection worked when someone at vendor location typed it in. I tried the troubleshooting steps on the support site. We don't have a firewall, and toggled PASV and LIST -al command. We are on Mac OS 10.9.5 which is what we used when we installed this version (5.7.3).
    Don't know what else to do. Thanks

    Posted 4 months ago #

  • Jim Matthews Administrator

    Hi,

    Fetch sends whatever you enter to the server, and it's the server that decides whether to accept it or not. The solution is to contact the server administrators and reset the FTP login password for the account.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 4 months ago #

Reply

  • Or nickname, if you prefer.
  • This will be kept confidential.
  • This is to ensure that you’re a person, not a spambot.