Fetch Softworks

FTP server dropped the connection (6 posts)

• Started 11 months ago by Peggy
• Latest reply 2 months ago from Konrad

• Peggy Member

  An FTP connection to my organization's ftp site cannot be opened because the message says the FTP server dropped the connection and to verify the server is running. I can access the ftp site from a OC using WinSCP with no problem but had trouble with the free trial AND the paid 5.6 version. the message also says the Server responded SSH-1.99-OpenSSH_3.6.1p2

  Thanks.

  Posted 11 months ago #

• Peggy Member

  Oops, meant to say I an access on a PC.

  Posted 11 months ago #

• Jim Matthews Administrator

  Hi Peggy,

  Could you try connecting again, and then choose "Fetch Transcript" from the Window menu and post the entire contents of that window? That should provide clues that we can use to figure out what is going on.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 11 months ago #

• Konrad Member

  I have the exact same problem, Core FTP LE on my PC and other people can use the identical hostname, password etc. and it connects.

  here's the transcript:

  Fetch 5.6 (5F64) PowerPC running on Mac OS X 10.4.11 (8S165) PowerPC English
  StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
  Partial serial FETCH55001-MSLQ-X5S5 T
  Update check skipped at 3/8/12 5:20 PM (next check after 3/16/12 5:50 AM)
  Connecting to kwaderer.mayfirst.org port 22 (Mac OS X firewall is off) (3/8/12 5:26 PM)
  Connected to 216.66.23.40 port 22 (3/8/12 5:26 PM)
  SSH-2.0-OpenSSH_5.5p1 Debian-6+squeeze1
  An FTP connection to “kwaderer.mayfirst.org” could not be opened because the FTP server dropped the connection. (Try again, or contact the server administrator to verify that the server is running.
  Server responded: “
  SSH-2.0-OpenSSH_5.5p1 Debian-6+squeeze1”)

  Posted 2 months ago #

• Jim Matthews Administrator

  Hi Konrad,

  Try setting the "Connect to:" menu to SFTP; does that help?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 2 months ago #

• Konrad Member

  Yes, that worked, thanks!

  Posted 2 months ago #