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ftp usernames that require email type address (3 posts)

  • Started 4 years ago by Eddie
  • Latest reply 4 years ago from Eddie
  • Eddie Member

    Hi just switched to a new hosting server and all our sub and addon domains require usernames in this configuration:


    The logs show fetch isn't transmitting those addresses correctly and the server refuses access. Been using Fetch as my ftp client for years and don't want to switch. How can I use fetch as my client with usernames that are email addresses?

    Posted 4 years ago #

  • Jim Matthews Administrator

    Hi Eddie,

    Could you choose "Fetch Transcript" from the Window menu after a login attempt and post the contents of that window? That will show what Fetch is sending to the server.


    Jim Matthews
    Fetch Softworks

    Posted 4 years ago #

  • Eddie Member

    Sent the transcript with my second message and just resent it again.

    Posted 4 years ago #


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