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get file list hang (5 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 10 years ago by michael.gulley
  • Latest reply 10 years ago from Jim Matthews
  • michael.gulley Member

    I am suddenly experiencing the running dog syndrome when trying to get the file list from the server.
    I have not (to my knowledge) changed any settings, and all connections worked fine as recently as last week. Now, the dog just runs...
    I am running v4.0.3. OSX firewall is off, and the setting is passive.
    I have trashed the preferences, and even re-installed 4.0.3 but still have the same problem.
    I tried to log on the server using IE and was able to see the file list - so I know their server is running. (they have not changed any settings since last connection.)
    Any ideas?

    Posted 10 years ago #

  • michael.gulley Member

    more info:
    I did locate a recent system change:
    Security Update 2003-11-19 includes the following updated components: gm4, groff, Mail w/CRAM-MD5 authentication, OpenSSL, Personal File Sharing, QuickTime for Java, zlib "gzprintf()" function.

    Posted 10 years ago #

  • Jim Matthews Administrator

    Do you see the same problem with "Use passive mode transfers (PASV)" unchecked in the Firewall section of Fetch Preferences?

    If so could you choose "Fetch Transcript" from the Window menu when you see the running dog problem and post the contents in your reply?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

  • michael.gulley Member

    same problem, PASV or not.
    Here's the transcript:
    Fetch 4.0.3 System 0x1028 Serial FETCHFL001-1922-6NFS TR
    Connecting to ftp.oliverprinting.com port 21 (12/1/03 5:33:55 PM)
    220 webserver Microsoft FTP Service (Version 5.0).
    USER guestop
    331 Password required for guestop.
    PASS
    230-*************************************************

    230-* Oliver Printing Co., Inc.

    230-*

    230-* Unauthorized access is prohibited.

    230-*

    230-*************************************************
    230 User guestop logged in.
    SYST
    215 Windows_NT version 5.0
    PWD
    257 "/guestop" is current directory.
    MACB ENABLE
    500 'MACB ENABLE': command not understood
    SITE DIRSTYLE

    Posted 10 years ago #

  • Jim Matthews Administrator

    The server, or some firewall in front of the server, is rejecting Fetch's attempt to use the "SITE DIRSTYLE" command. Unfortunately there isn't currently a way to tell Fetch not to use that command. It certainly doesn't do any harm, but firewalls running intrusion detection software sometimes raise false alarms about uncommon commands like SITE DIRSTYLE. I would nicely ask the server administrator to please allow SITE DIRSTYLE so that you can continue to use Fetch with his or her server. Otherwise you should try a different FTP client.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

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