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Getting connected (4 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 10 years ago by jdlasica
  • Latest reply 10 years ago from Jim Matthews
  • jdlasica Member

    Sorry to trouble you kind folks, but after six months of sporadically trying to solve this myself, I turn to your expert advice.

    I purchased fetch (version 4.03) on Feb. 19, 2003, for use on my Apple Titanium Powerbook, which is connected via Airport to a Netgear hub. Years ago, this same setup worked. But this time around, I have not been able to connect even once.

    When I double-click on the Fetch icon, I get a dialogue box for a new connection. The default that comes up is:

    host: ftp.fetchsoftworks.com
    User ID
    Password

    It never accepts my password, even though my User ID and Password are the same ones I used to post this very message.

    I then change the host to my domain name:

    host: ftp.jdlasica.com

    and enter the User ID and Password for my ISP, but after a minute it tells me:

    Server response: Can't build data connection: Connection timed out.

    I then enter the isp domain name that I use to upload files on my PC through GlobalScape's Cute FTP:

    host: ftp:larry.dreamhost.com

    And it tells me: No such domain name.

    So I'm stumped. What do I do to get this working? Thanks!

    Posted 10 years ago #

  • Jim Matthews Administrator

    It sounds like the correct host name is either "ftp.jdlasica.com" or "larry.dreamhost.com" (without the ftp :). Once you find information that works you can change the default shortcut so that Fetch won't suggest ftp.fetchsoftworks.com anymore. To make a new default shortcut, fill in the New Connection window and choose "Create New Default Shortcut..." from the Shortcut pop-up.

    I would try ftp.jdlasica.com again, and post the contents of the Fetch Transcript window after you get an error. Choose "Fetch Transcript" from the Window menu to reveal the transcript.

    Thanks,

    Jim Matthews
    Fetch Softworks

    [This message has been edited by JimMatthews (edited 08-28-2003).]

    Posted 10 years ago #

  • jdlasica Member

    Tried the jdlasica.com again and got this message: Can't build data connection: Connection timed out.

    Here's the full transcript:

    Fetch 4.0.3 System 0x1026 Serial FETCHFL001-B99L-0T0N TR Connecting to ftp.fetchsoftworks.com port 21 (8/27/03 9:59:10 PM) 220 smokeworks.com NcFTPd Server (licensed copy) ready. USER jdlasica 331 User jdlasica okay, need password. PASS 530 Login incorrect. Connecting to ftp.fetchsoftworks.com port 21 (8/27/03 9:59:38 PM) 220 smokeworks.com NcFTPd Server (licensed copy) ready. USER jdlasica 331 User jdlasica okay, need password. PASS 530 Login incorrect. Connecting to ftp.fetchsoftworks.com port 21 (8/27/03 10:49:21 PM) 220 smokeworks.com NcFTPd Server (licensed copy) ready. USER jdlasica 331 User jdlasica okay, need password. PASS 530 Login incorrect. Connecting to ftp.jdlasica.com port 21 (8/27/03 10:51:56 PM) 220 ProFTPD 1.2.5rc1 Server (DreamHost FTP) [larry.dreamhost.com] USER jdlasica 331 Password required for jdlasica. PASS 230 User jdlasica logged in. SYST 215 UNIX Type: L8 PWD 257 "/" is current directory. MACB ENABLE 500 MACB not understood. PWD 257 "/" is current directory. PORT 12,240,158,214,79,190 200 PORT command successful. LIST 425 Can't build data connection: Connection timed out
    ftp_list: -30000 (state == GETTING_LIST)
    QUIT
    221 Goodbye.
    Connecting to ftp.larry.dreamhost.com port 21 (8/27/03 10:58:53 PM) Connecting to larry.dreamhost.com port 21 (8/27/03 10:59:26 PM) 220 ProFTPD 1.2.5rc1 Server (DreamHost FTP) [larry.dreamhost.com] USER jdlasica 331 Password required for jdlasica. PASS 230 User jdlasica logged in. SYST 215 UNIX Type: L8 PWD 257 "/" is current directory. MACB ENABLE 500 MACB not understood. PWD 257 "/" is current directory. PORT 12,240,158,214,90,188 200 PORT command successful. LIST Connecting to ftp.jdlasica.com port 21 (8/28/03 12:57:31 PM) 220 ProFTPD 1.2.5rc1 Server (DreamHost FTP) [larry.dreamhost.com] USER jdlasica 331 Password required for jdlasica. PASS 230 User jdlasica logged in. SYST 215 UNIX Type: L8 PWD 257 "/" is current directory. MACB ENABLE 500 MACB not understood. PWD 257 "/" is current directory. PORT 12,240,158,214,9,142 200 PORT command successful. LIST 425 Can't build data connection: Connection timed out
    ftp_list: -30000 (state == GETTING_LIST)

    Posted 10 years ago #

  • Jim Matthews Administrator

    I would recommend checking the "Use passive mode transfers (PASV)" box in the Firewall section of Preferences. If that does not help could you post the transcript again?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

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