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Getting "requested item could not be accessed" message when trying to delete folder (3 posts)

  • Started 3 months ago by Drew
  • Latest reply 3 months ago from Drew
  • Drew Member

    Hello:
    I just uploaded a folder with several files in it to our internal server for our Intranet. I am now trying to delete the folder and get the message:

    Fetch could not delete "test" because the FTP server says that the requested item could not be accessed. If you entered a file or folder name or URL, check that is is correct. Server responded: "Remove directory operation failed.""

    How can I go about deleting this folder?

    Posted 3 months ago #

  • Jim Matthews Administrator

    Could you try again, and then send us the contents of the Fetch Transcript window using the form at http://fetchsoftworks.com/fetch/feedback ? I'll see what I can figure out from that.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 3 months ago #

  • Drew Member

    Thanks Jim. Just submitted the error and transcript on the feedback form.

    Posted 3 months ago #

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