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Help Delete Files!!! (5 posts)

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  • Started 12 years ago by joygirl
  • Latest reply 12 years ago from Jim Matthews
  • joygirl Member

    i'm new. i'm blue. here it goes: i've entered all of my info to gain FTP access to my files. i can see the files listed in the box. i cannot delete files, nor can i put files. i can, however, get files. i keep getting an error message saying, "Server file error: Filename.html: Permission Denied."
    Please tell me how to fix this, otherwise i cannot use this program. Thanks, JOY

    Posted 12 years ago #

  • joygirl Member

    oh yeah, the fetch transcript read:

    PWD
    257 "/" is current directory.
    QUIT
    221 Goodbye.
    Connecting to odin.prohosting.com port 21 (11/15/02 11:44:23 PM)
    220 ProFTPD 1.2.6 Server ready.
    ADAT
    500 ADAT not understood.
    USER joygirl
    331 Password required for joygirl.
    PASS
    230 User joygirl logged in.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is current directory.
    MACB ENABLE
    500 MACB not understood.
    PWD
    257 "/" is current directory.
    PWD
    257 "/" is current directory.
    DELE 187Grove.html
    550 187Grove.html: Permission denied
    ftp_delete or ftp_rmdir: -30006 (state == RDEL_DELETING)
    PWD
    257 "/" is current directory.
    PORT 192,168,0,130,188,202

    Posted 12 years ago #

  • Jim Matthews Administrator

    Perhaps the permissions on that file are set incorrectly. Could you use the View File List command in the Remote menu and post the contents?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 12 years ago #

  • joygirl Member

    thanks jim. here is the text:

    -rw-r--r-- 1 fackir user 3407 Dec 22 2001 187Grove.html
    -rw-r--r-- 1 fackir user 2021 Feb 12 2002 About_joygirl.html
    -rw-r--r-- 1 fackir user 57972 Mar 29 2001 America.jpg
    -rw-r--r-- 1 fackir user 42898 May 22 2001 AmericaMAG.jpg
    -rw-r--r-- 1 fackir user 48891 Mar 29 2001 ArchCOLUMNS.jpg
    -rw-r--r-- 1 fackir user 58355 Mar 29 2001 ArchSTAIRS.jpg
    -rw-r--r-- 1 fackir user 30193 Mar 29 2001 Arm.jpg
    -rw-r--r-- 1 fackir user 40040 Mar 29 2001 B.jpg
    -rw-r--r-- 1 fackir user 32915 Mar 29 2001 BF5.jpg
    -rw-r--r-- 1 fackir user 2039 Feb 5 2002 BWother.htm
    -rw-r--r-- 1 fackir user 33841 Mar 30 2001 BackStacey.jpg
    -rw-r--r-- 1 fackir user 38455 Mar 30 2001 Beads.jpg
    -rw-r--r-- 1 fackir user 27297 Mar 29 2001 BenFlower.jpg
    -rw-r--r-- 1 fackir user 21791 Mar 29 2001 BenFolds.jpg
    -rw-r--r-- 1 fackir user 31380 Mar 29 2001 BenSquare.jpg
    -rw-r--r-- 1 fackir user 38345 Mar 29 2001 BenStand.jpg
    -rw-r--r-- 1 fackir user 34697 Mar 29 2001 Bench.jpg
    -rw-r--r-- 1 fackir user 17646 Mar 29 2001 BenchSMALL.jpg
    -rw-r--r-- 1 fackir user 49873 Apr 16 2001 BlueBeadsEYE.jpg
    -rw-r--r-- 1 fackir user 16675 Apr 3 2001 Box.jpg
    -rw-r--r-- 1 fackir user 39553 May 22 2001 BusMAG72dpi.jpg
    -rw-r--r-- 1 fackir user 46603 Mar 29 2001 ButcherShop.jpg
    -rw-r--r-- 1 fackir user 31507 Oct 9 15:54 Catalyst
    -rw-r--r-- 1 fackir user 1496 Oct 9 19:20 Catalyst.html
    -rw-r--r-- 1 fackir user 17235 Oct 9 16:45 Catalyst250
    -rw-r--r-- 1 fackir user 28779 Oct 9 17:05 Catalyst_det1
    -rw-r--r-- 1 fackir user 32119 Oct 9 17:05 Catalyst_det2
    -rw-r--r-- 1 fackir user 30401 Oct 9 17:08 Catalyst_det3
    -rw-r--r-- 1 fackir user 23285 Oct 9 17:04 Catalyst_det_fab1
    -rw-r--r-- 1 fackir user 32651 Oct 9 17:05 Catalyst_det_fab2
    -rw-r--r-- 1 fackir user 3495 Sep 16 22:03 ColorTHREE.html
    -rw-r--r-- 1 fackir user 4122 Sep 1 20:55 ColorTWO.htm
    -rw-r--r-- 1 fackir user 7614 Aug 26 15:48 ColorWorks.htm
    -rw-r--r-- 1 fackir user 23843 May 22 2001 Diner.jpg
    -rw-r--r-- 1 fackir user 28788 Oct 9 17:08 Dot
    -rw-r--r-- 1 fackir user 1448 Oct 9 19:34 Dot.html
    -rw-r--r-- 1 fackir user 12584 Oct 9 16:45 Dot250
    -rw-r--r-- 1 fackir user 19912 Oct 9 17:08 Dot_det1
    -rw-r--r-- 1 fackir user 23749 Oct 9 17:08 Dot_det2
    -rw-r--r-- 1 fackir user 30634 Oct 9 17:09 Dot_det3
    -rw-r--r-- 1 fackir user 26009 Oct 9 17:09 Dot_fab1
    -rw-r--r-- 1 fackir user 19925 Oct 9 17:09 Dot_fab2
    -rw-r--r-- 1 fackir user 27364 Apr 26 2001 FeatherPillow.jpg
    -rw-r--r-- 1 fackir user 35875 Apr 26 2001 FishPillow.jpg
    -rw-r--r-- 1 fackir user 61703 Mar 29 2001 Flowers.jpg
    -rw-r--r-- 1 fackir user 32860 Mar 29 2001 Fragments.jpg
    -rw-r--r-- 1 fackir user 19902 Mar 29 2001 Gallery1.jpg
    -rw-r--r-- 1 fackir user 13736 Mar 29 2001 Gallery2.jpg
    -rw-r--r-- 1 fackir user 18256 Mar 29 2001 Gallery3.jpg
    -rw-r--r-- 1 fackir user 26172 Mar 29 2001 Hand.jpg
    -rw-r--r-- 1 fackir user 823 Jul 22 2001 Holding.html
    -rw-r--r-- 1 fackir user 44975 Mar 30 2001 Holding.jpg
    -rw-r--r-- 1 fackir user 26551 Mar 30 2001 JScroll.jpg
    -rw-r--r-- 1 fackir user 17775 Apr 16 2001 JamieBANNER.jpg
    -rw-r--r-- 1 fackir user 21365 Mar 29 2001 JamieBlurMFA.jpg
    -rw-r--r-- 1 fackir user 45072 Mar 26 2001 JamieCoffee.jpg
    -rw-r--r-- 1 fackir user 34611 Mar 29 2001 JamieDiner.jpg
    -rw-r--r-- 1 fackir user 33091 Mar 30 2001 JamieFilter.jpg
    -rw-r--r-- 1 fackir user 91596 Mar 29 2001 JamieLeaves.jpg
    -rw-r--r-- 1 fackir user 9147 Feb 5 2001 JamieNeckPol.jpg
    -rw-r--r-- 1 fackir user 20856 Feb 5 2001 JamieROLLOVER.jpg
    -rw-r--r-- 1 fackir user 29640 Mar 29 2001 JamieShadows.jpg
    -rw-r--r-- 1 fackir user 25267 Mar 30 2001 JamieSteps.jpg
    -rw-r--r-- 1 fackir user 6391 Mar 19 2001 JamieTurn.jpg
    -rw-r--r-- 1 fackir user 20750 Apr 16 2001 Lesley.jpg
    -rw-r--r-- 1 fackir user 51533 Apr 16 2001 LinenTopEYE.jpg
    -rw-r--r-- 1 fackir user 24078 Apr 16 2001 LinenTopEYEsmall.jpg
    -rw-r--r-- 1 fackir user 2949 Jul 8 2001 Magnets.html
    -rw-r--r-- 1 fackir user 34825 Mar 30 2001 Marcy.jpg
    -rw-r--r-- 1 fackir user 54906 Apr 3 2001 MillyKneeling.jpg
    -rw-r--r-- 1 fackir user 24272 May 22 2001 MillyKneelingMAG.jpg
    -rw-r--r-- 1 fackir user 19432 May 22 2001 MillyMAG2.jpg
    -rw-r--r-- 1 fackir user 38713 Apr 3 2001 MillyTORSO.jpg
    -rw-r--r-- 1 fackir user 41402 Apr 3 2001 MillyWINGS.jpg
    -rw-r--r-- 1 fackir user 40104 Mar 30 2001 Neck1.jpg
    -rw-r--r-- 1 fackir user 86142 Feb 13 2002 OHM
    -rw-r--r-- 1 fackir user 159644 Feb 13 2002 OHMdetail
    -rw-r--r-- 1 fackir user 158946 Feb 13 2002 OHMdetail2
    -rw-r--r-- 1 fackir user 134236 Feb 13 2002 OHMsign
    -rw-r--r-- 1 fackir user 162042 Feb 13 2002 OHMwing
    -rw-r--r-- 1 fackir user 38262 Mar 29 2001 Painter.jpg
    -rw-r--r-- 1 fackir user 16902 Apr 16 2001 PidjinBANNER.jpg
    -rw-r--r-- 1 fackir user 46404 Apr 16 2001 PinkDotsEYE.jpg
    -rw-r--r-- 1 fackir user 38145 Apr 16 2001 RFBFlogo2.jpg
    -rw-r--r-- 1 fackir user 119322 Mar 27 2002 Ribisi.jpg
    -rw-r--r-- 1 fackir user 70709 Mar 29 2001 Rocks.jpg
    -rw-r--r-- 1 fackir user 8640 Feb 5 2002 Sale.htm
    -rw-r--r-- 1 fackir user 5010 Jun 19 14:55 Sale2.htm
    -rw-r--r-- 1 fackir user 7298 Feb 5 2002 Sales3.htm
    -rw-r--r-- 1 fackir user 30578 Mar 29 2001 Scroll.jpg
    -rw-r--r-- 1 fackir user 35652 Mar 29 2001 Self1.jpg
    -rw-r--r-- 1 fackir user 29977 Mar 29 2001 Self2.jpg
    -rw-r--r-- 1 fackir user 36462 Mar 29 2001 Self2HAIR.jpg
    -rw-r--r-- 1 fackir user 29413 Mar 29 2001 Self3.jpg
    -rw-r--r-- 1 fackir user 32566 Mar 29 2001 Self4.jpg
    -rw-r--r-- 1 fackir user 28987 Mar 29 2001 Self5.jpg
    -rw-r--r-- 1 fackir user 16885 Mar 29 2001 SelfBell.jpg
    -rw-r--r-- 1 fackir user 21430 Mar 29 2001 SelfDARK.jpg
    -rw-r--r-- 1 fackir user 18311 Mar 29 2001 SelfNudePol.jpg
    -rw-r--r-- 1 fackir user 32208 Mar 30 2001 SelfOneSale.jpg
    -rw-r--r-- 1 fackir user 19264 Mar 29 2001 SelfPOLA.jpg
    -rw-r--r-- 1 fackir user 12958 Mar 29 2001 SelfPOLAsmall.jpg
    -rw-r--r-- 1 fackir user 75343 Mar 29 2001 ShadowsWood.jpg
    -rw-r--r-- 1 fackir user 27956 Mar 29 2001 ShirtPOL.jpg
    -rw-r--r-- 1 fackir user 30251 Mar 29 2001 Shudder.jpg
    -rw-r--r-- 1 fackir user 33071 Mar 29 2001 Sledge.jpg
    -rw-r--r-- 1 fackir user 26629 Mar 30 2001 StatueFixer.jpg
    -rw-r--r-- 1 fackir user 36059 Mar 29 2001 StatueStudy.jpg
    -rw-r--r-- 1 fackir user 2882 Oct 9 19:42 WingedCreatures.html
    -rw-r--r-- 1 fackir user 12584 Oct 9 16:03 WingedThumb
    -rw-r--r-- 1 fackir user 3060 Apr 4 2002 WorthwhileHoliday.html
    -rw-r--r-- 1 fackir user 110041 May 22 2001 YOGA4.jpg
    -rw-r--r-- 1 fackir user 115360 May 22 2001 YogaPadmasan.jpg
    -rw-r--r-- 1 fackir user 27719 Aug 25 15:39 arm_up
    -rw-r--r-- 1 fackir user 57053 Feb 2 2001 beachbag.jpg
    -rw-r--r-- 1 fackir user 29021 Aug 21 13:28 bench1
    -rw-r--r-- 1 fackir user 28808 Aug 21 13:29 bench2
    -rw-r--r-- 1 fackir user 38295 Aug 21 13:29 birds_hamptonpart
    drwxr-xr-x 2 fackir user 512 Feb 2 2001 cgi-bin
    -rw-r--r-- 1 fackir user 22599 Sep 1 20:46 chest08
    -rw-r--r-- 1 fackir user 7930 Aug 26 16:24 crafts1.html
    -rw-r--r-- 1 fackir user 36682 Mar 30 2001 doubleNECK.jpg
    -rw-r--r-- 1 fackir user 50704 May 25 2001 dropmealine.jpg
    -rw-r--r-- 1 fackir user 3190 Sep 18 10:19 ebayLogo.gif
    -rw-r--r-- 1 fackir user 0 Aug 6 12:37 error.htm
    -rw-r--r-- 1 fackir user 52368 Mar 30 2001 face.jpg
    -rw-r--r-- 1 fackir user 4258 May 22 2001 feedback.html
    -rw-r--r-- 1 fackir user 4454 Jun 19 14:40 galleryONE.htm
    -rw-r--r-- 1 fackir user 3682 Jun 19 14:52 galleryTHREE.htm
    -rw-r--r-- 1 fackir user 5241 Jun 19 14:47 galleryTWO.htm
    -rw-r--r-- 1 fackir user 48027 Mar 30 2001 greenPOL.jpg
    -rw-r--r-- 1 fackir user 28013 Aug 21 13:30 hand802
    -rw-r--r-- 1 fackir user 43035 Mar 30 2001 headup.jpg
    -rw-r--r-- 1 fackir user 823 Jul 22 2001 holding.jpg
    -rw-r--r-- 1 fackir user 2487 Mar 19 2001 index.htm
    -rw-r--r-- 1 fackir user 247 Mar 27 2002 intro.html
    -rw-r--r-- 1 fackir user 42318 Mar 29 2001 jamiePLAT.jpg
    -rw-r--r-- 1 fackir user 20360 Mar 29 2001 jamiePLATsmall.jpg
    -rw-r--r-- 1 fackir user 11290 Apr 16 2001 joygirlBANNER.jpg
    -rw-r--r-- 1 fackir user 2505 Apr 12 2001 joygirlLOGO.gif
    -rw-r--r-- 1 fackir user 17356 Apr 12 2001 joygirlLOGO.jpg
    -rw-r--r-- 1 fackir user 7793 Apr 17 2001 jwgreen.gif
    -rw-r--r-- 1 fackir user 2064 Apr 17 2001 jwlogo.gif
    -rw-r--r-- 1 fackir user 35587 Aug 21 13:31 knee
    -rw-r--r-- 1 fackir user 24551 Aug 21 13:31 knee_flip
    -rw-r--r-- 1 fackir user 3290 Sep 18 10:21 links.html
    -rw-r--r-- 1 fackir user 3109 Sep 18 10:07 logo_orng2.gif
    -rw-r--r-- 1 fackir user 80499 May 25 2001 millybeads.jpg
    -rw-r--r-- 1 fackir user 26377 Sep 1 20:47 norbie
    -rw-r--r-- 1 fackir user 25566 Sep 1 20:47 nude0801
    -rw-r--r-- 1 fackir user 23065 Sep 1 20:47 nude0802
    -rw-r--r-- 1 fackir user 6845 Oct 9 16:16 page1.htm
    -rw-r--r-- 1 fackir user 17645 Feb 2 2001 pinup.jpg
    -rw-r--r-- 1 fackir user 18001 Sep 1 20:48 ponder
    -rw-r--r-- 1 fackir user 2273 Aug 6 12:38 poster1.htm
    -rw-r--r-- 1 fackir user 18769 Feb 7 2001 rufus.jpg
    -rw-r--r-- 1 fackir user 39790 Apr 26 2001 runner.jpg
    -rw-r--r-- 1 fackir user 33387 May 23 2001 runnerC.jpg
    -rw-r--r-- 1 fackir user 39784 Aug 21 13:32 sky_hampton_park
    -rw-r--r-- 1 fackir user 21863 Aug 6 12:18 slide0001.htm
    -rw-r--r-- 1 fackir user 435 Aug 6 12:34 slide0001_image004.gif
    -rw-r--r-- 1 fackir user 30729 Apr 26 2001 swirlWALL.jpg
    -rw-r--r-- 1 fackir user 39701 Mar 30 2001 toTheLeft.jpg

    hope this helps. thanks!
    -joy

    Posted 12 years ago #

  • Jim Matthews Administrator

    You are logging in as the user "joygirl" but the files are marked as owned by "fackir", and only the owner can delete or update the files. If those files should be owned by "joygirl" you will need to have your web service provider make the change.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 12 years ago #

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