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Help I can't upload any files! (2 posts)

  • Started 5 years ago by Julia
  • Latest reply 5 years ago from Scott McGuire
  • Julia Member

    I can't upload files to a client's server - however I can upload them just fine when I connect to my own website.

    I get the message:

    I put two files in, one at a time, and that worked fine. then when i tried to add a folder, it said: Fetch could not put "footer_home.psd" because the FTP server encountered an error accessing a file or folder.

    Here is my transcript...

    Fetch 5.2 (5C121) Intel running on Mac OS X 10.5.8 (9L31a) Intel English
    StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
    Partial serial FETCHED001-77DA-KFP5 T
    Connecting to ftp.unlistedfilm.com port 21 (Mac OS X firewall is off) (10/14/09 2:57:31 PM)
    Connected to 208.109.78.73 port 21 (10/14/09 2:57:31 PM)
    220 Microsoft FTP Service
    USER delaneyruston
    331 Password required for delaneyruston.
    PASS
    230 User delaneyruston logged in.
    SYST
    215 Windows_NT
    PWD
    257 "/delaneyruston" is current directory.
    MACB ENABLE
    500 'MACB ENABLE': command not understood
    PWD
    257 "/delaneyruston" is current directory.
    TYPE A
    200 Type set to A.
    PASV
    227 Entering Passive Mode (208,109,78,73,13,47).
    Making data connection to 208.109.78.73 port 3375
    LIST -al
    125 Data connection already open; Transfer starting.
    09-14-07 09:13PM <DIR> _db_backups
    11-29-06 01:52AM <DIR> aspnet_client
    07-12-09 03:40PM 7223 contact.html
    07-12-09 03:40PM 6987 credits.html
    07-12-09 03:40PM 7873 crisis.html
    07-12-09 03:40PM 5380 donate.html
    08-14-08 10:21AM <DIR> email
    07-12-09 03:40PM 5074 film_crisis.html
    07-12-09 03:40PM 5568 film_unlisted.html
    07-12-09 03:40PM 6109 filmmaker.html
    08-29-06 11:52AM 2472 gdform.asp
    09-16-09 11:02AM <DIR> images
    10-09-09 07:23AM 7815 index.html
    10-14-09 01:59PM 5369 mydoc.css
    03-01-09 09:17PM 577 mydoc_ie5.css
    07-10-09 10:56PM 5688 mydocOLD.css
    08-12-08 07:51PM <DIR> OLD SITE
    07-12-09 03:40PM 9473 press.html
    10-09-09 07:23AM 5468 screenings.html
    03-06-09 05:16PM 229727 spi_cover.pdf
    09-14-07 09:13PM <DIR> ssfm
    10-14-09 02:55PM <DIR> STAGING SITE
    07-10-09 08:05AM <DIR> stats
    07-12-09 03:40PM 7889 story.html
    07-12-09 03:40PM 7274 test.html
    10-14-09 02:58PM 9034066 Unlisted_Press_Pack_Oct09.pdf
    07-12-09 03:40PM 6203 world.html
    226 Transfer complete.
    CWD STAGING SITE
    250 CWD command successful.
    PWD
    257 "/delaneyruston/STAGING SITE" is current directory.
    PASV
    227 Entering Passive Mode (208,109,78,73,13,55).
    Making data connection to 208.109.78.73 port 3383
    STOR contact.html
    550 contact.html: The file or directory is corrupted and unreadable.
    ftp_store_setup: 2,-30004 (state == RPUT_SETTING_UP)
    ABOR
    225 ABOR command successful.
    PASV
    227 Entering Passive Mode (208,109,78,73,13,57).
    Making data connection to 208.109.78.73 port 3385
    LIST -al
    125 Data connection already open; Transfer starting.
    226 Transfer complete.
    CWD /
    250 CWD command successful.
    Retrieved 0 items from file list cache, stored 10/14/2009 02:56 PM
    CWD /
    250 CWD command successful.
    Retrieved 0 items from file list cache, stored 10/14/2009 02:56 PM
    CWD /
    250 CWD command successful.
    Retrieved 0 items from file list cache, stored 10/14/2009 02:56 PM
    CWD /delaneyruston/STAGING SITE
    250 CWD command successful.
    Retrieved 0 items from file list cache, stored 10/14/2009 02:57 PM
    CWD /delaneyruston
    250 CWD command successful.
    PWD
    257 "/delaneyruston" is current directory.
    PASV
    227 Entering Passive Mode (208,109,78,73,13,86).
    Making data connection to 208.109.78.73 port 3414
    LIST -al
    125 Data connection already open; Transfer starting.
    09-14-07 09:13PM <DIR> _db_backups
    11-29-06 01:52AM <DIR> aspnet_client
    07-12-09 03:40PM 7223 contact.html
    07-12-09 03:40PM 6987 credits.html
    07-12-09 03:40PM 7873 crisis.html
    07-12-09 03:40PM 5380 donate.html
    08-14-08 10:21AM <DIR> email
    07-12-09 03:40PM 5074 film_crisis.html
    07-12-09 03:40PM 5568 film_unlisted.html
    07-12-09 03:40PM 6109 filmmaker.html
    08-29-06 11:52AM 2472 gdform.asp
    09-16-09 11:02AM <DIR> images
    10-09-09 07:23AM 7815 index.html
    10-14-09 01:59PM 5369 mydoc.css
    03-01-09 09:17PM 577 mydoc_ie5.css
    07-10-09 10:56PM 5688 mydocOLD.css
    08-12-08 07:51PM <DIR> OLD SITE
    07-12-09 03:40PM 9473 press.html
    10-09-09 07:23AM 5468 screenings.html
    03-06-09 05:16PM 229727 spi_cover.pdf
    09-14-07 09:13PM <DIR> ssfm
    10-14-09 02:55PM <DIR> STAGING SITE
    07-10-09 08:05AM <DIR> stats
    07-12-09 03:40PM 7889 story.html
    07-12-09 03:40PM 7274 test.html
    10-14-09 02:58PM 9034066 Unlisted_Press_Pack_Oct09.pdf
    07-12-09 03:40PM 6203 world.html
    226 Transfer complete.
    CWD STAGING SITE
    250 CWD command successful.
    PWD
    257 "/delaneyruston/STAGING SITE" is current directory.
    Retrieved 0 items from file list cache, stored 10/14/2009 02:57 PM
    Update check skipped at 10/14/2009 02:59 PM (next check after 10/15/2009 05:45 AM)
    PWD
    257 "/delaneyruston/STAGING SITE" is current directory.
    TYPE I
    200 Type set to I.
    PASV
    227 Entering Passive Mode (208,109,78,73,13,112).
    Making data connection to 208.109.78.73 port 3440
    STOR gdform.asp
    125 Data connection already open; Transfer starting.
    226 Transfer complete.
    Transfer of gdform.asp (2,472 bytes, 0 bytes/sec, 0:00 elapsed) completed at 10/14/09 2:59:49 PM
    PASV
    227 Entering Passive Mode (208,109,78,73,13,119).
    Making data connection to 208.109.78.73 port 3447
    STOR Unlisted.pdf
    125 Data connection already open; Transfer starting.
    226 Transfer complete.
    Transfer of Unlisted.pdf (9,038,049 bytes, 564,878 bytes/sec, 0:16 elapsed) completed at 10/14/09 3:00:08 PM
    PASV
    227 Entering Passive Mode (208,109,78,73,13,131).
    Making data connection to 208.109.78.73 port 3459
    STOR footer_home.psd
    550 footer_home.psd: The file or directory is corrupted and unreadable.
    ftp_store_setup: 2,-30004 (state == RPUT_SETTING_UP)
    ABOR
    225 ABOR command successful.

    Posted 5 years ago #

  • Scott McGuire Administrator

    Hi Julia,

    It looks like the second time you tried, Fetch uploaded two files inside the folder before encountering an error. Since you can upload to your own website fine, this probably indicates some sort of problem with the client's server that causes interruptions in the upload.

    I would recommend trying our latest version of Fetch, version 5.5.3. It has the ability to detect failed or stalled uploads and resume them automatically - so even if your upload is interrupted unexpectedly, Fetch 5.5.3 will try again and continue uploading until the upload is complete.

    You can download it from our homepage at http://fetchsoftworks.com .

    If it doesn't help, let us know and we'll see if we have further suggestions.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 5 years ago #

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