Your best friend for file transfer.

Fetch application logoFetch

help!!! iweb files wont load (6 posts)

  • Started 5 years ago by cadi
  • Latest reply 5 years ago from cadi
  • cadi Member

    Please help, I cant seem to load my iweb files after I updated them to fetch, the old ones will load but not the updated. Thanks for any help

    Posted 5 years ago #

  • Scott McGuire Administrator

    Hi Cadi,

    Please try the step-by-step instructions in our using Fetch to upload websites created with iWeb help topic. If you are still having problems after trying that, let us know and we'll try to help out.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 5 years ago #

  • cadi Member

    i have done that, i think i named it wrong somewhere

    Posted 5 years ago #

  • cadi Member

    when i publish it to a folder and i look at it published it's there. then when i put it in fetch it's not. I know it's something small i just cant find it. Thanks

    Posted 5 years ago #

  • Scott McGuire Administrator

    Hi,

    The two usual causes of this sort of problem are either that you have uploaded your website to the incorrect folder on the server, or you have uploaded the folder containing your website when you need to upload the contents of the folder, not the folder itself.

    If you can provide us with more information, we can try to identify the problem.

    Could you tell us the address (URL) of your website?

    And could you please do the following?

    * Quit Fetch, if it's running.
    * Open Fetch again.
    * Connect to your server.
    * Go to the View menu, and choose Refresh.
    * Then go to the Window menu, and choose Fetch Transcript.
    * Copy the entire contents of the transcript window, and paste them into a reply to this message.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 5 years ago #

  • cadi Member

    Thanks, we figured it out!

    Posted 5 years ago #

Reply

  • Or nickname, if you prefer.
  • This will be kept confidential.
  • This is to ensure that you’re a person, not a spambot.