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HELP!!! Server disconnect during upload (11 posts)

  • Started 7 years ago by tylerdurden
  • Latest reply 7 years ago from Scott McGuire
  • tylerdurden Member

    Hi there,

    Hi there,
    I have to upload several big files (300 Mo to 2 Go files) for a client today.
    I just bought and use fetch on a mac.
    I have deconnection messages about every 30 minutes while uploading, so I can't upload any of my stuff…

    Please, answer me as soon as possible.
    Below is the transcript.

    This is driving me crazy - thanks in advance.

    ----

    Fetch 5.2 (5C121) PowerPC running on Mac OS X 10.3.9 (7W98) PowerPC French
    StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
    Partial serial FETCH5X001-58GE-BU8F T
    Connecting to ftp.tetsoo.com port 21 (Mac OS X firewall is off) (16.3.2007 21:20:53)
    Connected to 64.13.192.94 port 21 (16.3.2007 21:20:54)
    220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
    220-You are user number 144 of 400 allowed.
    220-Local time is now 13:26. Server port: 21.
    220-This is a private system - No anonymous login
    220 You will be disconnected after 15 minutes of inactivity.
    USER gregoire@tetsoo.com
    331 User gregoire@tetsoo.com OK. Password required
    PASS
    230-User gregoire@tetsoo.com has group access to: 14012
    230-This server supports FXP transfers
    230 OK. Current directory is /
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is your current location
    MACB ENABLE
    500 Unknown command
    CWD /domains/tetsoo.com/html
    550 Can't change directory to /domains/tetsoo.com/html: No such file or directory
    ftp_cwd: 2,-30006 (state == CHANGING_DIR)
    PWD
    257 "/" is your current location
    TYPE A
    200 TYPE is now ASCII
    PASV
    227 Entering Passive Mode (64,13,192,94,176,153)
    Making data connection to 64.13.192.94 port 45209
    LIST -al
    150 Accepted data connection
    drwxr-xr-x 15 81080 14012 2048 Mar 6 01:58 .
    drwxr-xr-x 15 81080 14012 2048 Mar 6 01:58 ..
    drwxr-xr-x 5 81080 14012 2048 May 12 2005 .samples
    drwxr-xr-x 2 81080 14012 2048 May 13 2002 _qt
    drwxr-xr-x 6 81080 14012 2048 Feb 22 15:12 clients
    drwxr-xr-x 2 81080 14012 2048 May 12 2005 contenu_Homepage
    drwxr-xr-x 2 81080 14012 2048 May 12 2005 contenu_download
    drwxr-xr-x 2 81080 14012 2048 May 12 2005 contenu_motion
    drwxr-xr-x 2 81080 14012 2048 May 12 2005 contenu_news
    drwxr-xr-x 2 81080 14012 4096 May 12 2005 contenu_static
    drwxr-xr-x 2 81080 14012 2048 May 12 2005 images
    -rwxr-xr-x 1 81080 14012 5132 Mar 6 01:58 index.html
    -rw-r--r-- 1 81080 14012 2255 Apr 16 2004 light.html
    -rw-r--r-- 1 81080 14012 2240 Apr 16 2004 main.html
    -rw-r--r-- 1 81080 14012 1513 Oct 25 2002 mt_index.html
    drwxr-xr-x 3 81080 14012 2048 May 12 2005 stats
    drwxr-xr-x 2 81080 14012 2048 Feb 26 16:16 tests
    -rw-r--r-- 1 81080 14012 2239294 Apr 16 2004 tetsoo.swf
    -rw-r--r-- 1 81080 14012 360650 Apr 16 2004 tetsooLight.swf
    drwxr-xr-x 2 81080 14012 2048 Feb 6 2006 upload
    drwxr-xr-x 2 81080 14012 2048 May 12 2005 wallpaperspack
    226-Options: -a -l
    226 21 matches total
    QUIT
    221-Goodbye. You uploaded 0 and downloaded 0 kbytes.
    221 Logout.
    Update check skipped at 16.03.2007 21:22 (next check after 23.03.2007 04:02)
    Connecting to ftp.tetsoo.com port 21 (Mac OS X firewall is off) (16.3.2007 21:22:23)
    Connected to 64.13.192.94 port 21 (16.3.2007 21:22:23)
    220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
    220-You are user number 143 of 400 allowed.
    220-Local time is now 13:27. Server port: 21.
    220-This is a private system - No anonymous login
    220 You will be disconnected after 15 minutes of inactivity.
    USER gregoire@tetsoo.com
    331 User gregoire@tetsoo.com OK. Password required
    PASS
    230-User gregoire@tetsoo.com has group access to: 14012
    230-This server supports FXP transfers
    230 OK. Current directory is /
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is your current location
    MACB ENABLE
    500 Unknown command
    CWD /domains/tetsoo.com/html
    550 Can't change directory to /domains/tetsoo.com/html: No such file or directory
    ftp_cwd: 2,-30006 (state == CHANGING_DIR)
    PWD
    257 "/" is your current location
    Retrieved 19 items from file list cache, stored 16.03.2007 21:20
    PWD
    257 "/" is your current location
    QUIT
    221-Goodbye. You uploaded 0 and downloaded 0 kbytes.
    221 Logout.
    Connecting to ftp.tetsoo.com port 21 (Mac OS X firewall is off) (16.3.2007 21:23:57)
    Connected to 64.13.192.94 port 21 (16.3.2007 21:23:58)
    220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
    220-You are user number 142 of 400 allowed.
    220-Local time is now 13:29. Server port: 21.
    220-This is a private system - No anonymous login
    220 You will be disconnected after 15 minutes of inactivity.
    USER gregoire@tetsoo.com
    331 User gregoire@tetsoo.com OK. Password required
    PASS
    230-User gregoire@tetsoo.com has group access to: 14012
    230-This server supports FXP transfers
    230 OK. Current directory is /
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is your current location
    MACB ENABLE
    500 Unknown command
    PWD
    257 "/" is your current location
    Retrieved 19 items from file list cache, stored 16.03.2007 21:20
    CWD clients
    550 Can't change directory to clients: No such file or directory
    ftp_cwd: 2,-30006 (state == CHANGING_DIR)
    CWD contenu_download
    550 Can't change directory to contenu_download: No such file or directory
    ftp_cwd: 2,-30006 (state == CHANGING_DIR)
    QUIT
    221-Goodbye. You uploaded 0 and downloaded 0 kbytes.
    221 Logout.
    Connecting to ftp.tetsoo.com port 21 (Mac OS X firewall is off) (16.3.2007 21:25:01)
    Connected to 64.13.192.94 port 21 (16.3.2007 21:25:01)
    220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
    220-You are user number 149 of 400 allowed.
    220-Local time is now 13:30. Server port: 21.
    220-This is a private system - No anonymous login
    220 You will be disconnected after 15 minutes of inactivity.
    USER serveradmin@tetsoo.com
    331 User serveradmin@tetsoo.com OK. Password required
    PASS
    230-User serveradmin@tetsoo.com has group access to: 14012
    230-This server supports FXP transfers
    230 OK. Current directory is /
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is your current location
    MACB ENABLE
    500 Unknown command
    CWD /domains/tetsoo.com/html
    250 OK. Current directory is /domains/tetsoo.com/html
    Retrieved 19 items from file list cache, stored 16.03.2007 16:20
    CWD clients
    250 OK. Current directory is /domains/tetsoo.com/html/clients
    PWD
    257 "/domains/tetsoo.com/html/clients" is your current location
    TYPE A
    200 TYPE is now ASCII
    PASV
    227 Entering Passive Mode (64,13,192,94,244,202)
    Making data connection to 64.13.192.94 port 62666
    LIST -al
    150 Accepted data connection
    drwxr-xr-x 6 81080 14012 2048 Feb 22 15:12 .
    drwxr-xr-x 15 81080 14012 2048 Mar 6 01:58 ..
    drwxr-xr-x 6 81080 14012 2048 Sep 14 2006 Djaimin
    -rw-r--r-- 1 81080 14012 20840957 Sep 14 2006 Djaimin.sit
    drwxr-xr-x 4 81080 14012 2048 Jan 25 08:09 Helio
    -rw-r--r-- 1 81080 14012 25819684 Oct 18 12:19 Hybrid.sit
    -rw-r--r-- 1 81080 14012 23634 Sep 14 2006 bt.jpg
    -rw-r--r-- 1 81080 14012 319 Sep 14 2006 djaimin.html
    drwxr-xr-x 5 81080 14012 2048 Mar 16 20:25 helio_2
    drwxr-xr-x 2 81080 14012 2048 Jan 29 15:35 teethweb
    226-Options: -a -l
    226 10 matches total
    CWD helio_2
    250 OK. Current directory is /domains/tetsoo.com/html/clients/helio_2
    PWD
    257 "/domains/tetsoo.com/html/clients/helio_2" is your current location
    PASV
    227 Entering Passive Mode (64,13,192,94,111,26)
    Making data connection to 64.13.192.94 port 28442
    LIST -al
    150 Accepted data connection
    drwxr-xr-x 5 81080 14012 2048 Mar 16 20:25 .
    drwxr-xr-x 6 81080 14012 2048 Feb 22 15:12 ..
    -rwxr-xr-x 1 81080 14012 661 Feb 22 15:12 01a_qt.html
    -rwxr-xr-x 1 81080 14012 661 Mar 15 13:32 03a_qt.html
    -rwxr-xr-x 1 81080 14012 81501 Mar 16 00:48 FD.jpg
    -rwxr-xr-x 1 81080 14012 23757128 Mar 16 20:25 Helio_30sTag_original.sit
    -rwxr-xr-x 1 81080 14012 821 Feb 22 15:12 helio_Global.html
    -rwxr-xr-x 1 81080 14012 160668 Mar 15 13:34 helio_Homepage.swf
    -rwxr-xr-x 1 81080 14012 1071 Mar 16 00:50 helio_dwnld.html
    drwxr-xr-x 2 81080 14012 2048 Mar 15 12:52 jpg
    drwxr-xr-x 2 81080 14012 2048 Mar 16 19:45 qt
    drwxr-xr-x 2 81080 14012 2048 Mar 6 12:13 wipix
    226-Options: -a -l
    226 12 matches total
    PWD
    257 "/domains/tetsoo.com/html/clients/helio_2" is your current location
    PWD
    257 "/domains/tetsoo.com/html/clients/helio_2" is your current location
    DELE Helio_30sTag_original.sit
    250 Deleted Helio_30sTag_original.sit
    QUIT
    221-Goodbye. You uploaded 0 and downloaded 0 kbytes.
    221 Logout.
    Connecting to ftp.tetsoo.com port 21 (Mac OS X firewall is off) (16.3.2007 21:30:05)
    Connected to 64.13.192.94 port 21 (16.3.2007 21:30:05)
    220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
    220-You are user number 148 of 400 allowed.
    220-Local time is now 13:35. Server port: 21.
    220-This is a private system - No anonymous login
    220 You will be disconnected after 15 minutes of inactivity.
    USER gregoire@tetsoo.com
    331 User gregoire@tetsoo.com OK. Password required
    PASS
    230-User gregoire@tetsoo.com has group access to: 14012
    230-This server supports FXP transfers
    230 OK. Current directory is /
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is your current location
    MACB ENABLE
    500 Unknown command
    CWD /domains/tetsoo.com/html/clients/helio_2/qt
    550 Can't change directory to /domains/tetsoo.com/html/clients/helio_2/qt: No such file or directory
    ftp_cwd: 2,-30006 (state == CHANGING_DIR)
    PWD
    257 "/" is your current location
    Retrieved 19 items from file list cache, stored 16.03.2007 21:20
    CWD clients
    550 Can't change directory to clients: No such file or directory
    ftp_cwd: 2,-30006 (state == CHANGING_DIR)
    QUIT
    221-Goodbye. You uploaded 0 and downloaded 0 kbytes.
    221 Logout.
    Connecting to ftp.tetsoo.com port 21 (Mac OS X firewall is off) (16.3.2007 21:30:47)
    Connected to 64.13.192.94 port 21 (16.3.2007 21:30:47)
    220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
    220-You are user number 154 of 400 allowed.
    220-Local time is now 13:36. Server port: 21.
    220-This is a private system - No anonymous login
    220 You will be disconnected after 15 minutes of inactivity.
    USER gregoire@tetsoo.com
    331 User gregoire@tetsoo.com OK. Password required
    PASS
    230-User gregoire@tetsoo.com has group access to: 14012
    230-This server supports FXP transfers
    230 OK. Current directory is /
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is your current location
    MACB ENABLE
    500 Unknown command
    PWD
    257 "/" is your current location
    Retrieved 19 items from file list cache, stored 16.03.2007 21:20
    CWD clients
    550 Can't change directory to clients: No such file or directory
    ftp_cwd: 2,-30006 (state == CHANGING_DIR)
    CWD clients
    550 Can't change directory to clients: No such file or directory
    ftp_cwd: 2,-30006 (state == CHANGING_DIR)
    QUIT
    221-Goodbye. You uploaded 0 and downloaded 0 kbytes.
    221 Logout.
    Connecting to ftp.tetsoo.com port 21 (Mac OS X firewall is off) (16.3.2007 21:31:47)
    Connected to 64.13.192.94 port 21 (16.3.2007 21:31:47)
    220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
    220-You are user number 152 of 400 allowed.
    220-Local time is now 13:37. Server port: 21.
    220-This is a private system - No anonymous login
    220 You will be disconnected after 15 minutes of inactivity.
    USER serveradmin@tetsoo.com
    331 User serveradmin@tetsoo.com OK. Password required
    PASS
    230-User serveradmin@tetsoo.com has group access to: 14012
    230-This server supports FXP transfers
    230 OK. Current directory is /
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is your current location
    MACB ENABLE
    500 Unknown command
    CWD /domains/tetsoo.com/html/clients/helio_2/qt
    250 OK. Current directory is /domains/tetsoo.com/html/clients/helio_2/qt
    PWD
    257 "/domains/tetsoo.com/html/clients/helio_2/qt" is your current location
    TYPE A
    200 TYPE is now ASCII
    PASV
    227 Entering Passive Mode (64,13,192,94,218,2)
    Making data connection to 64.13.192.94 port 55810
    LIST -al
    150 Accepted data connection
    drwxr-xr-x 2 81080 14012 2048 Mar 16 19:45 .
    drwxr-xr-x 5 81080 14012 2048 Mar 16 20:33 ..
    -rwxr-xr-x 1 81080 14012 61258313 Mar 16 13:55 01_a.mov
    -rwxr-xr-x 1 81080 14012 29567183 Mar 16 00:47 03_a.mov
    -rwxr-xr-x 1 81080 14012 56839536 Mar 16 19:45 Helio_30sTag_original.sit
    226-Options: -a -l
    226 5 matches total
    DELE Helio_30sTag_original.sit
    250 Deleted Helio_30sTag_original.sit
    CWD /
    250 OK. Current directory is /
    PWD
    257 "/" is your current location
    PASV
    227 Entering Passive Mode (64,13,192,94,217,118)
    Making data connection to 64.13.192.94 port 55670
    LIST -al
    150 Accepted data connection
    drwxr-xr-x 9 0 14012 2048 Feb 3 20:05 .
    drwxr-xr-x 9 0 14012 2048 Feb 3 20:05 ..
    -rw-r--r-- 1 0 0 155 Feb 3 19:54 .htaccess
    drwxr-x--- 2 81080 33 2048 Feb 3 19:54 containers
    drwxr-x--- 5 81080 14012 2048 Feb 3 19:59 data
    drwxr-x--- 3 81080 33 2048 Feb 3 19:54 domains
    drwxr-x--- 2 81080 33 2048 Feb 3 19:54 etc
    drwxr-s--- 2 33 14012 57344 Mar 16 20:30 logs
    drwxr-s--- 3 33 14012 2048 Feb 3 19:55 stats
    drwxr-x--- 5 0 14012 2048 Mar 16 20:06 users
    226-Options: -a -l
    226 10 matches total
    CWD domains
    250 OK. Current directory is /domains
    PWD
    257 "/domains" is your current location
    PASV
    227 Entering Passive Mode (64,13,192,94,40,30)
    Making data connection to 64.13.192.94 port 10270
    LIST -al
    150 Accepted data connection
    drwxr-x--- 3 81080 33 2048 Feb 3 19:54 .
    drwxr-xr-x 9 0 14012 2048 Feb 3 20:05 ..
    lrwxrwxrwx 1 81080 14012 10 Feb 3 19:54 s12058.gridserver.com -> tetsoo.com
    drwxr-xr-x 4 81080 33 2048 Feb 3 20:05 tetsoo.com
    226-Options: -a -l
    226 4 matches total
    CWD tetsoo.com
    250 OK. Current directory is /domains/tetsoo.com
    PWD
    257 "/domains/tetsoo.com" is your current location
    PASV
    227 Entering Passive Mode (64,13,192,94,82,173)
    Making data connection to 64.13.192.94 port 21165
    LIST -al
    150 Accepted data connection
    drwxr-xr-x 4 81080 33 2048 Feb 3 20:05 .
    drwxr-x--- 3 81080 33 2048 Feb 3 19:54 ..
    drwxr-xr-x 3 81080 14012 2048 Feb 3 20:05 cgi-bin
    drwxr-xr-x 15 81080 14012 2048 Mar 6 01:58 html
    226-Options: -a -l
    226 4 matches total
    CWD html
    250 OK. Current directory is /domains/tetsoo.com/html
    PWD
    257 "/domains/tetsoo.com/html" is your current location
    Retrieved 19 items from file list cache, stored 16.03.2007 16:20
    CWD clients
    250 OK. Current directory is /domains/tetsoo.com/html/clients
    PWD
    257 "/domains/tetsoo.com/html/clients" is your current location
    PASV
    227 Entering Passive Mode (64,13,192,94,218,199)
    Making data connection to 64.13.192.94 port 56007
    LIST -al
    150 Accepted data connection
    drwxr-xr-x 6 81080 14012 2048 Feb 22 15:12 .
    drwxr-xr-x 15 81080 14012 2048 Mar 6 01:58 ..
    drwxr-xr-x 6 81080 14012 2048 Sep 14 2006 Djaimin
    -rw-r--r-- 1 81080 14012 20840957 Sep 14 2006 Djaimin.sit
    drwxr-xr-x 4 81080 14012 2048 Jan 25 08:09 Helio
    -rw-r--r-- 1 81080 14012 25819684 Oct 18 12:19 Hybrid.sit
    -rw-r--r-- 1 81080 14012 23634 Sep 14 2006 bt.jpg
    -rw-r--r-- 1 81080 14012 319 Sep 14 2006 djaimin.html
    drwxr-xr-x 5 81080 14012 2048 Mar 16 20:33 helio_2
    drwxr-xr-x 2 81080 14012 2048 Jan 29 15:35 teethweb
    226-Options: -a -l
    226 10 matches total
    CWD helio_2
    250 OK. Current directory is /domains/tetsoo.com/html/clients/helio_2
    PWD
    257 "/domains/tetsoo.com/html/clients/helio_2" is your current location
    PASV
    227 Entering Passive Mode (64,13,192,94,178,108)
    Making data connection to 64.13.192.94 port 45676
    LIST -al
    150 Accepted data connection
    drwxr-xr-x 5 81080 14012 2048 Mar 16 20:33 .
    drwxr-xr-x 6 81080 14012 2048 Feb 22 15:12 ..
    -rwxr-xr-x 1 81080 14012 661 Feb 22 15:12 01a_qt.html
    -rwxr-xr-x 1 81080 14012 661 Mar 15 13:32 03a_qt.html
    -rwxr-xr-x 1 81080 14012 81501 Mar 16 00:48 FD.jpg
    -rwxr-xr-x 1 81080 14012 821 Feb 22 15:12 helio_Global.html
    -rwxr-xr-x 1 81080 14012 160668 Mar 15 13:34 helio_Homepage.swf
    -rwxr-xr-x 1 81080 14012 1071 Mar 16 00:50 helio_dwnld.html
    drwxr-xr-x 2 81080 14012 2048 Mar 15 12:52 jpg
    drwxr-xr-x 2 81080 14012 2048 Mar 16 20:37 qt
    drwxr-xr-x 2 81080 14012 2048 Mar 6 12:13 wipix
    226-Options: -a -l
    226 11 matches total
    CWD qt
    250 OK. Current directory is /domains/tetsoo.com/html/clients/helio_2/qt
    PWD
    257 "/domains/tetsoo.com/html/clients/helio_2/qt" is your current location
    PASV
    227 Entering Passive Mode (64,13,192,94,136,146)
    Making data connection to 64.13.192.94 port 34962
    LIST -al
    150 Accepted data connection
    drwxr-xr-x 2 81080 14012 2048 Mar 16 20:37 .
    drwxr-xr-x 5 81080 14012 2048 Mar 16 20:33 ..
    -rwxr-xr-x 1 81080 14012 61258313 Mar 16 13:55 01_a.mov
    -rwxr-xr-x 1 81080 14012 29567183 Mar 16 00:47 03_a.mov
    226-Options: -a -l
    226 4 matches total
    CWD /domains/tetsoo.com/html/clients/helio_2
    250 OK. Current directory is /domains/tetsoo.com/html/clients/helio_2
    PWD
    257 "/domains/tetsoo.com/html/clients/helio_2" is your current location
    PASV
    227 Entering Passive Mode (64,13,192,94,85,6)
    Making data connection to 64.13.192.94 port 21766
    LIST -al
    150 Accepted data connection
    drwxr-xr-x 5 81080 14012 2048 Mar 16 20:33 .
    drwxr-xr-x 6 81080 14012 2048 Feb 22 15:12 ..
    -rwxr-xr-x 1 81080 14012 661 Feb 22 15:12 01a_qt.html
    -rwxr-xr-x 1 81080 14012 661 Mar 15 13:32 03a_qt.html
    -rwxr-xr-x 1 81080 14012 81501 Mar 16 00:48 FD.jpg
    -rwxr-xr-x 1 81080 14012 821 Feb 22 15:12 helio_Global.html
    -rwxr-xr-x 1 81080 14012 160668 Mar 15 13:34 helio_Homepage.swf
    -rwxr-xr-x 1 81080 14012 1071 Mar 16 00:50 helio_dwnld.html
    drwxr-xr-x 2 81080 14012 2048 Mar 15 12:52 jpg
    drwxr-xr-x 2 81080 14012 2048 Mar 16 20:37 qt
    drwxr-xr-x 2 81080 14012 2048 Mar 6 12:13 wipix
    226-Options: -a -l
    226 11 matches total
    QUIT
    221-Goodbye. You uploaded 0 and downloaded 0 kbytes.
    221 Logout.
    Connecting to tetsoo.com port 21 (Mac OS X firewall is off) (16.3.2007 21:37:22)
    Connected to 64.13.192.94 port 21 (16.3.2007 21:37:22)
    220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
    220-You are user number 144 of 400 allowed.
    220-Local time is now 13:42. Server port: 21.
    220-This is a private system - No anonymous login
    220 You will be disconnected after 15 minutes of inactivity.
    USER gregoire@tetsoo.com
    331 User gregoire@tetsoo.com OK. Password required
    PASS
    230-User gregoire@tetsoo.com has group access to: 14012
    230-This server supports FXP transfers
    230 OK. Current directory is /
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is your current location
    MACB ENABLE
    500 Unknown command
    CWD /domains/tetsoo.com/html/clients/helio_2/qt
    550 Can't change directory to /domains/tetsoo.com/html/clients/helio_2/qt: No such file or directory
    ftp_cwd: 2,-30006 (state == CHANGING_DIR)
    PWD
    257 "/" is your current location
    TYPE A
    200 TYPE is now ASCII
    PASV
    227 Entering Passive Mode (64,13,192,94,130,216)
    Making data connection to 64.13.192.94 port 33496
    LIST -al
    150 Accepted data connection
    drwxr-xr-x 2 81080 14012 2048 Mar 16 20:37 .
    drwxr-xr-x 2 81080 14012 2048 Mar 16 20:37 ..
    -rwxr-xr-x 1 81080 14012 61258313 Mar 16 13:55 01_a.mov
    -rwxr-xr-x 1 81080 14012 29567183 Mar 16 00:47 03_a.mov
    226-Options: -a -l
    226 4 matches total
    TYPE I
    200 TYPE is now 8-bit binary
    PASV
    227 Entering Passive Mode (64,13,192,94,74,106)
    Making data connection to 64.13.192.94 port 19050
    STOR Helio_30sTag_original.sit
    150 Accepted data connection
    Unsuccessful transfer of Helio_30sTag_original.sit (73'334'672/261'703'401 bytes, 39'964 bytes/sec, 30:35 elapsed) stopped at 16.3.2007 22:08:11 (error: 2,-30014)
    ftp_store: 2,-30014 (state == RPUT_SENDING)

    Posted 7 years ago #

  • Scott McGuire Administrator

    Hi,

    From the transcript, it looks like the disconnects are most likely a problem with the server you are uploading to; it could also be an issue with your router.

    You should make sure that the server isn't just running out of space; some servers disconnect when they run out of space in the middle of an upload.

    The next time a transfer fails, try using Fetch's resume upload feature to continue the upload from where it left off. You can find out more about it in the resuming uploads topic in Fetch Help (or click the link here).

    If the resume upload fails right away, either the server doesn't support it, or the server is out of space.

    Sorry, this is the best advice I have to offer at the moment. You could also try a different FTP client, such as Interarchy; if you find that it uploads without interruption to the server when Fetch will not, please let us know so that we can try to find the problem and fix Fetch.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 7 years ago #

  • tylerdurden Member

    Thanks for your fast reply ScottMcGuire.

    "From the transcript, it looks like the disconnects are most likely a problem with the server you are uploading to; it could also be an issue with your router."
    - I have sent a support request to the server owner - still waiting for a feedback.
    What could be the problem with the router?

    "You should make sure that the server isn't just running out of space; some servers disconnect when they run out of space in the middle of an upload."
    - This isn't the problem, I still have a lot of space.

    "The next time a transfer fails, try using Fetch's resume upload feature to continue the upload from where it left off. You can find out more about it in the resuming uploads topic in Fetch Help (or click the link here)."
    - Thanks I didn't saw that, I will try this right now.

    I will keep you inform,
    Thanks.

    Posted 7 years ago #

  • Scott McGuire Administrator

    Originally posted by tylerdurden:

    T"From the transcript, it looks like the disconnects are most likely a problem with the server you are uploading to; it could also be an issue with your router."
    - I have sent a support request to the server owner - still waiting for a feedback.
    What could be the problem with the router?

    For reasons that are not always clear, some routers decide to drop connections while transfers in progress. The only way to test and see if the router is causing problems is to connect your Mac directly to your cable or DSL modem.

    However, since the server is giving an error message when the transfer stops, it seems much more likely that the problem is on the server.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 7 years ago #

  • tylerdurden Member

    The resume upload feature works with my file so that was good news.

    "The only way to test and see if the router is causing problems is to connect your Mac directly to your cable or DSL modem."

    Thanks,
    I will try try this and also to upload with Interarchy.

    Posted 7 years ago #

  • tylerdurden Member

    I have downloaded Interarchy and had no problem with it to upload my files…

    Posted 7 years ago #

  • Scott McGuire Administrator

    Hi,

    It's good to hear that resume upload worked.

    Since resume upload worked and Interarchy worked too, it sounds like the problem with the server may have been fixed (or it was a temporary problem that went away on its own). I don't think you need to bother with disconnecting the router at this point.

    You'll most likely find that Fetch works the next time you upload, too.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 7 years ago #

  • tylerdurden Member

    What's weird is that I get disconnect messages with Fetch like every 40 minutes but only after 8 hours with Interarchy - which is the normal timeout sets on the server.

    ??

    Posted 7 years ago #

  • tylerdurden Member

    I have tried again to upload, at the same time, a file with interarchy and another one with fetch:
    - fetch disconnect regulary
    - interarchy doesen't disconnect at all

    ?

    Posted 7 years ago #

  • tylerdurden Member

    Here is the suggestion I received from the server guys:
    "Interarchy is probably do other things like refreshing the directory list on a periodic basis. this acts like a keep alive signal and may keep you connected longer."

    Thanks to let me know what you think.

    Posted 7 years ago #

  • Scott McGuire Administrator

    Hi,

    Thanks for the additional information. Fetch 5.2 does not have a "keep alive" feature similar to what your server suggests; we are not sure if Interarchy does or not.

    We don't have any more suggestions for you to try right now, sorry. But we'll keep your information in mind as we work on improving Fetch.

    Thanks,

    Scott McGuire
    Fetch Softworks

    [This message has been edited by ScottMcGuire (edited 03-21-2007).]

    Posted 7 years ago #

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