Fetch Softworks

how long???? (10 posts)

• Started 15 years ago by NathanP
• Latest reply 15 years ago from Scott McGuire

• NathanP Member

  does it normally take until my page can be accessed from a browser?
  I'm using a trial version of fetch with mac leopard osx 10.5
  and I "put" my iweb folder then viewed it using webviewer with safari and it looked fine....
  Then I tried finding it by simply typing the url into the safari search.. all it says is this website is coming soon.
  I'm hosting via godaddy if that makes any difference.
  thanx

  Posted 15 years ago #

• Jim Matthews Administrator

  Hi Nathan,

  When you view the site with WebView, what URL is shown in the Safari address bar? And what URL are you typing?

  It could be that the website files are in the wrong folder on the server. Comparing those two URLs could help us figure out if that's the case.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 15 years ago #

• NathanP Member

  Hey Jim thanks for the response.
  Okay so when viewing through webview here's what I get in the search bar.

  http://www.thenumberfive.net/thenumberfive.net/Welcome.html

  When typing in the url otherwise I simply enter like anyone viewing would.

  www.thenumberfive.net

  And though I'm a noob at this, I'm pretty sure the doubling of the name isn't good....

  I'm using the IP address as the hostname.

  And as a side note I think maybe my nameservers got changed at GoDaddy.
  this is probably a lot of babbling but I guess it's a good place to start.

  Thanx

  Posted 15 years ago #

• NathanP Member

  ....

  Posted 15 years ago #

• NathanP Member

  sorry Jim,

  I just typed in the "doubled" web address from another computer and it works.

  The page runs like a champ.

  What did I do????

  Posted 15 years ago #

• Scott McGuire Administrator

  Hi Nathan,

  (Taking over from Jim...)

  I think what may have happened is that when you uploaded your website, you missed uploaded a file.

  When you publish a website to a folder using iWeb, it creates two things in that folder: an index.html file and a folder with the name of your website. It looks like maybe you uploaded the folder with the name of your website, but not the index.html file.

  Your webserver needs the index.html file to be in your website's home folder in order to display your site properly. However, you cannot just create one; you need to use the one iWeb creates for you.

  If you still have the folder you published your website to, you can try uploading just the index.html file in it and see if that helps. Otherwise, here are some step by step instructions for uploading webpages created in iWeb with Fetch. Note that you should probably delete the "thenumberfive.net" folder that is currently on the server before trying to upload the site again.

  1. Create a folder on your desktop with the name of your website (something like "My Website March 5").
  2. In iWeb, go to the File menu, and choose Publish to a Folder.
  3. You will be prompted to choose a folder to put your website files in. Choose the folder you created on your desktop.
  4. iWeb will export the files that make up your website.
  5. Open Fetch.
  6. Enter the information for your server into the New Connection dialog and click Connect.
  7. A new window listing the folder and files on your server appears. This is the Fetch transfer window.
  8. In the transfer window, open the folder where you want to put your website files. You can change to a different folder by double-clicking on its icon. (Note that on some servers you do not need to change to a different folder.)
  9. Open the website folder you created on your desktop. You will see an index.html and one or more folders.
  10. Select all of these and drag them to the transfer window of Fetch.
  11. Fetch will start uploading your files and folders. The dog cursor runs until Fetch has finished putting your files on to the server.
  12. Once Fetch has finished uploading, visit your website to make sure it looks correct.

  Let us know if this helps or not.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 15 years ago #

• NathanP Member

  Hey Scott,
  thanks for the help but I followed those steps and it's still displaying this in the webview search bar,

  http://www.thenumberfive.net/thenumberfive.net/Welcome.html

  Instead of this,

  http://www.thenumberfive.net which is how I need it to be...

  Otherwise the site looks and works exactly like it should.

  So, once I bring up the Fetch transfer window and connect to the server, there are three folders I could select to open and put my iWeb pages.

  They are as follows.

  1.cgi

  2.php_uploads

  3. stats.

  However I've just dragged the two files (index.html and
  thenumberfive.net) from my folder and put them in the
  transfer box where they fall in alphabetically.

  Not actually putting them any of the above mentioned folders. Is this causing some conflict with the site url?

  Thanx

  Posted 15 years ago #

• Scott McGuire Administrator

  Hi Nathan,

  No, you're doing the correct thing, you should not put the files in any of those folders; you should put them so they appear alphabetically in the list, exactly as you have done.

  I have good news. The website seems to be working correctly now.

  When I type:

  www.thenumberfive.net

  in my browser, your website comes up. I believe that's what you want to happen, isn't it?

  The address you see in your web browser's address bar will change to the longer address soon after you enter the shorter address, but that's normal for websites created with iWeb and not really a problem.

  You should be able to tell people to visit your website at

  www.thenumberfive.net

  and they'll get there.

  If you aren't seeing your website when you type in the short address, you should try emptying your web browser's cache.

  To do this:

  * In Safari, go to the Safari menu, and choose Empty Cache.
  * Safari will ask you if you're sure. Click the Empty button.
  * Then go to www.thenumberfive.net and see if it works for you.

  Let us know how it goes, and if you have further questions.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 15 years ago #

• NathanP Member

  Thanks for all your help with this.

  The web address is working exactly as you said.

  Just want to add that I'll be upgrading and purchasing Fetch now because of great support like yours.

  This software is phenomenal and so is communication.

  Thanks again.
  Nathan P.

  Posted 15 years ago #

• Scott McGuire Administrator

  Hi Nathan,

  Glad to hear it's all working now.

  You're welcome, and thank you.

  Please let us know if we can be of further assistance.

  Best,

  Scott McGuire
  Fetch Softworks

  Posted 15 years ago #