Fetch Softworks

How to recover my password (4 posts)

• Started 7 years ago by Howard
• Latest reply 4 years ago from Jim Matthews

• Howard Member

  I am trying to recover my password.. When I go to my

  Shortcuts
  Show shortcuts
  Click one of them
  Edit Shortcut

  I see the details of the shortcut. But the Password is shown as bullets.

  How can I discover the actual password?

  How can I convert that to a new password?

  Posted 7 years ago #

• Jim Matthews Administrator

  Hi,

  To recover the password:

  * In the Finder, choose Utilities from the Go menu
  * Open the Keychain Access application
  * Type the hostname for your server in the search field; you should see a list of passwords, including the one saved for this shortcut
  * Double-click the password entry, and check the Show Password checkbox
  * Enter your Mac system password when prompted

  I'm not sure what you mean by converting the password to a new one. If you change the password for the account on the server, you can type that new password into the Edit Shortcut window to update the shortcut.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 7 years ago #

• Les Lawrence Member

  I have lost my password. Please Help, Les

  Posted 4 years ago #

• Jim Matthews Administrator

  Hi Les,

  To reset your FTP login password, contact the hosting company that administers the server you are logging into.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 4 years ago #