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I can't log onto Fetch (2 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 10 years ago by Jacqueline
  • Latest reply 10 years ago from Jim Matthews
  • Jacqueline Member

    I had no problem when I was using the free version but since i now am using Fetch 4.03 it doesn't seem to accept my host name, which I assume is the name of my website: home.nyc.rr.com. The message keeps saying the connection was refused by the server. I'm assuming I'm doing something wrong, but can't figure it out.

    Jacqueline

    Posted 10 years ago #

  • Jim Matthews Administrator

    Sometimes network changes break something that was working, and in this case it happened as the same time that you purchased your Fetch license. I think that's just a coincidence; the free trial version is the same software as the licensed one, except for the fact that the trial version demands a serial number after 15 days.

    I would try connecting to the FTP server at home.nyc.rr.com using your web browser. You'd do this by typing:

    ftp://home.nyc.rr.com/

    into your browser's location field. Is that connection refused?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

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