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I work full time, Fetch has only worked part time. (6 posts)

  • Started 8 years ago by Guest
  • Latest reply 8 years ago from Guest
  • Guest Member

    Why does Fetch only send files part of the time? I've tried over and over to send files, some work, some don't, no matter what I do. There is no difference in the files (jpg), or their file names. I know, no spaces and odd characters.
    The biggest thing I get is that it says I've reached my quota, even though there have been no files uploaded, and it won't let me upload.
    I've checked where I'm sending files to, and there are none, so it can't be a quota issue.
    I've tried naming my files something simple like abc.jpg and they still won't work. Yes, I've checked login and password-no problems.
    Does anyone know what this could be?

    Thanks-
    Jim

    Posted 8 years ago #

  • Scott McGuire Administrator

    Hi Jim,

    It sounds like it could be server issues, but it's hard to say without more information.

    The next time you run into a problem or get an error message, could you please choose Fetch Transcript from the Window menu, copy the contents of the transcript window, and paste them here? We'll take a look and try to figure out what's going on.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 8 years ago #

  • Guest Member

    Okay, here you go.
    Thanks for the quick reply.
    Jim

    Fetch 5.1b2 (5B119) PowerPC running on Mac OS X 10.3.9 (7W98) PowerPC English
    StuffIt Engine 0x812, StuffIt SDK Version 10.0.1
    Test version valid until 01/21/2007
    Partial serial FETCH5X001-7M5Y-EEP7 T
    Connecting to ftp.whcc.com port 21 (OS X firewall is on) (2/15/06 4:48:31 PM)
    Connected to 208.42.68.51 port 21 (2/15/06 4:48:31 PM)
    220 ftp.whcc.com X2 WS_FTP Server 5.0.1 (3820425409)
    USER 18675
    331 Password required
    PASS
    230 user logged in
    SYST
    215 UNIX
    PWD
    257 "/18675" is current directory
    MACB ENABLE
    500 illegal command
    PWD
    257 "/18675" is current directory
    TYPE A
    200 Type set to ASCII.
    PASV
    227 Entering Passive Mode (208,42,68,51,19,32).
    LIST -al
    150 Opening ASCII data connection for directory listing
    drwxr-x--- 2 18675 System 0 Feb 15 23:44 .
    drwxr-x--- 2 18675 System 0 Feb 15 23:44 ..
    drwxr-x--- 2 18675 System 0 Feb 15 23:19 10X10
    drwxr-x--- 2 18675 System 0 Feb 15 21:58 10x10 Linen texture
    drwxr-x--- 2 18675 System 0 Feb 15 21:09 8X12 Metallic
    -rwxr-x--- 1 18675 System 897408 Feb 15 23:48 Montage.jpg
    drwxr-x--- 2 18675 System 0 Feb 15 21:58 Rep-cards
    226 transfer complete

    TYPE I
    200 Type set to IMAGE.
    PASV
    227 Entering Passive Mode (208,42,68,51,19,34).
    STOR Montage.jpg
    552 transfer failed
    ftp_store_setup: -30007 (state == PUT_SETTING_UP)
    ABOR
    226 abort successful

    Posted 8 years ago #

  • Guest Member

    Any answers?

    Posted 8 years ago #

  • Scott McGuire Administrator

    Hi Jim,

    I apologize for the delay in responding, I missed your first followup.

    The server is returning a 552 error, which usually means "quota exceeded." And there are subfolders in this folder that could have files taking up a lot of space.

    However, it's possible this server is reusing that error to mean something else, since you don't think you're over quota. Nevertheless, this does look like it's a server problem, and you should contact the folks who maintain the server and talk to them so they can look into it.

    Again, apologies for the delayed response.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 8 years ago #

  • Guest Member

    Hey Scott-
    No problems about any delay.
    I appreciate you looking into this. It's got to be a server error, so I'll give them a call tomorrow.

    Thanks for your help,
    Jim

    Posted 8 years ago #

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