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Illegal PORT range rejected (6 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 12 years ago by Andrea
  • Latest reply 12 years ago from Andrea
  • Andrea Member

    When I try to open a directory using Fetch, I get this message:

    Server response: Illegal PORT range rejected.

    I've no idea what this means, why it's happening, or how to fix it. I'll be grateful for your help.

    Posted 12 years ago #

  • Jim Matthews Administrator

    I would recommend checking the "Use passive mode transfers (PASV)" box in the Firewall section of Preferences. Does that help?

    Jim Matthews
    Fetch Softworks

    Posted 12 years ago #

  • Andrea Member

    Originally posted by JimMatthews:

    I would recommend checking the "Use passive mode transfers (PASV)" box in the Firewall section of Preferences. Does that help?

    Jim Matthews
    Fetch Softworks

    Thanks for replying. I think I saw that suggestion listed in your FAQs, but the problem is that I can't find "the Firewall section of Preferences." Are you speaking of the Prefs. in my System folder (in the hard drive)? That's what I checked. Or should I be looking at some other Prefs.? I'm really stuck; don't know what to do or where to look.

    Posted 12 years ago #

  • Andrea Member

    I'm not sure my reply posted the first time, so here I go again: I can't find the Firewall section of the Preferences. Are you talking about the Preferences in my system folder, in the hard drive? If not, then which preferences? I'm really stuck and don't know what to do. Thank you for replying; I look forward to seeing your reply to this follow up.

    Originally posted by JimMatthews:

    I would recommend checking the "Use passive mode transfers (PASV)" box in the Firewall section of Preferences. Does that help?

    Jim Matthews
    Fetch Softworks

    Posted 12 years ago #

  • Jim Matthews Administrator

    I was referring to Fetch's Preferences dialog box. Choose "Preferences..." from the Customize menu when you're running Fetch to open that dialog.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 12 years ago #

  • Andrea Member

    Your suggestion seems to work. Thank you so much!

    Posted 12 years ago #

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