Your best friend for file transfer.

Fetch application logoFetch

Images loading with 0 kbytes showing (6 posts)

  • Started 7 years ago by Joan Field
  • Latest reply 7 years ago from Scott McGuire
  • Joan Field Member

    In trying to update some images, everything looked good, but the images did not show up in the browser. I noticed that as each image (.jpg) loaded Fetch read: 0 of 64 kbytes, for example for all of those that did not show up in the browser. There were two I had previously uploaded and they showed the whole 120 of 120 kbyes. I am using the default settings in Fetch. However, one page did update correctly, a set of thumbnails. Size should not be a problem.
    Fetch gave no warning reports.

    Posted 7 years ago #

  • Scott McGuire Administrator

    Hi Joan,

    We're sorry to hear you're having problems. We'd like some more information to try to figure out what's going on.

    How did you update the images? Did you just upload ("put") new ones to the server?

    What program are you using to edit your webpages?

    And could you tell us the address of one of the webpages with a problem?

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 7 years ago #

  • Joan Field Member

    Scott,
    It may be a problem with Dreamweaver 8. I am a neophyte using it, but I have, in the past, been able to change photos and was able to upload them in Fetch.
    I have just noted that when I try to put in the new image (same name as old) the pathway changes from the one I want to put in into a listing on another, my main hard drive and into the folder of images for another web site. At that point, it has added the image to the other site's images.
    After saving the pages involved, I put either the whole folder or parts of the folder up, trying different things.
    Address is: www.heartfeltart.us. For some reason the page is not denoted, but it is under Bev's Galleries, Water. Only one or two images show up and I had put them up previously, not during this session. Strangely, the thumbnails, all newly replaced, did come up.
    It seems that Dreamweaver doesn't want me to be where I have located the local website, but it worked OK in the past.
    Joan

    Posted 7 years ago #

  • Scott McGuire Administrator

    Hi Joan,

    It looks like the images are actually on the server, but webpages are looking for them in the wrong place.

    For instance, while the image is blank on the page for the Lafeyette Resevoir, if you enter this address into the web browser:

    http://www.heartfeltart.us/water/images/lafayette%20reservoir.jpg

    You will see the image. So it looks like Fetch did actually transfer the image.

    The problem is the webpage tells the browser to find the image at this address:

    file:///Macintosh%20HD/Users/joanfield/Documents/New%20Site/web-content/Group21/Images/lafayette%20reservoir.jpg

    which is an address that will only work on your Macintosh (file:// addreses mean "a local file"), it won't work once the webpage is transferred to the server.

    The problem is the same for Quiet Waters, Yosemite Citadels, and the rest of the missing water photos.

    So for some reason, Dreamweaver is creating the wrong link to the file, and you need to tell it to link properly to the file. Unfortunately, I'm not familiar with Dreamweaver at all, so I don't know what you should do to fix the problem... but I hope this information will be helpful in figuring it out.

    Scott McGuire
    Fetch Softworks

    Posted 7 years ago #

  • Joan Field Member

    Scott,
    I managed by some strange method of changing the chain to the correct pathway, but it still isn't making any difference. This is so frustrating. I need to contact Dreamweaver, but they make that difficult, as well.
    Have to pay for real support from them.
    Any other thoughts?
    Joan

    Posted 7 years ago #

  • Scott McGuire Administrator

    Hi Joan,

    It looks like the pages on the website still have the wrong links in them.

    Sorry if this seems like a silly quesion, but after you fixed the links, did you upload the HTML pages that link to the images again?

    You need to re-upload the pages named:

    lafayette reservoir.htm
    quiet waters.htm

    (and so on)

    into the "pages" folder on the server (I assume there's a matching "pages" folder on your Mac's hard drive).

    I hope this helps,

    Scott McGuire
    Fetch Softworks

    Posted 7 years ago #

Reply

  • Or nickname, if you prefer.
  • This will be kept confidential.
  • This is to ensure that you’re a person, not a spambot.