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input/output error (6 posts)

  • Started 8 years ago by eugeniasd
  • Latest reply 8 years ago from Scott McGuire
  • eugeniasd Member

    received the following error message when attempting to put (upload to web):

    "ftp server sent unexpected response.

    Check the fetch transcript window for more information. Server responded: :" could not make directories: input/output error"

    what do i need to change to get my web site up and running?

    Posted 8 years ago #

  • Scott McGuire Administrator

    Hi,

    We'd like some more information to help figure out what's going on.

    Could you please do the following?

    * Quit Fetch, if it's running.
    * Open Fetch again.
    * Try uploading again.
    * If you get an error again, choose Fetch Transcript from the Window menu, copy the entire contents of the transcript window, and paste them into a reply to this message.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 8 years ago #

  • eugeniasd Member

    I connect to the server, and the fetch screen comes up with the following two folders:

    Cgi-bin
    www

    here is the transcript:

    Fetch 5.1.1 (5B388) PowerPC running on Mac OS X 10.4.8 (8L127) PowerPC English
    StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
    Expires 12/31/2006 T
    Connecting to eugeniasdesigns.com port 21 (OS X firewall is off) (12/18/06 9:02:41 PM)
    Connected to 38.113.170.189 port 21 (12/18/06 9:02:41 PM)
    220 Ftp server ready.
    USER eugeniasdesigns
    331 User eugeniasdesigns okay, need password.
    PASS
    530 Login incorrect.
    Update check skipped at 12/18/2006 09:03 PM (next check after 12/25/2006 07:38 AM)
    Connecting to eugeniasdesigns.netfirms.com port 21 (OS X firewall is off) (12/18/06 9:03:14 PM)
    Connected to 38.113.169.200 port 21 (12/18/06 9:03:14 PM)
    220 Ftp server ready.
    USER eugeniasdesigns
    331 User eugeniasdesigns okay, need password.
    PASS
    530 Login incorrect.
    Connecting to eugeniasdesigns.netfirms.com port 21 (OS X firewall is off) (12/18/06 9:03:36 PM)
    Connected to 38.113.169.200 port 21 (12/18/06 9:03:37 PM)
    220 Ftp server ready.
    USER eugeniasdesigns
    331 User eugeniasdesigns okay, need password.
    PASS
    230-You are user #169 of 550 simultaneous users allowed.
    230-
    230 Restricted user logged in.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is cwd.
    MACB ENABLE
    500 Syntax error, command unrecognized.
    PWD
    257 "/" is cwd.
    TYPE A
    200 Type okay.
    PORT 192,168,1,65,192,3
    200 PORT command successful.
    LIST -al
    150 Opening ASCII mode data connection for /bin/ls.
    drwxr-x--- 2 ftpuser web 512 Oct 18 18:04 cgi-bin
    drwxr-x--- 3 ftpuser web 512 Dec 16 19:39 www
    226 Listing completed.
    PWD
    257 "/" is cwd.

    *******************************************************
    I click on the www folder and try to “put” the folder with my web site (created on word for mac and saved as a web site in html).

    I immediately get an error message that says:

    ftp server sent unexpected response

    check the fetch transcript window for more info. server responded: :" could not make directories: input/output error

    what am I doing wrong?

    Posted 8 years ago #

  • Scott McGuire Administrator

    Hi,

    It sounds like you're single-clicking on the www folder, so that it is selected.

    Instead, try double-clicking on the www folder so that it opens (you will see an empty file list, and the title bar of the Fetch window will end in "www"). Then use the Put command.

    When you Put files with Fetch, it puts them in the currently open folder; the open folder's name is displayed at the end of the window's title bar. So if you only single click on the www folder, it has not opened; Fetch is still trying to put the files in the "root" or "/" folder (the one that contains the www folder), and you may not have permission to put files there. Anyway, you want to put them in the www folder for them to display correctly on the web. So instead open the www folder by double-clicking on it, and then putting the files.

    Let us know if this does not help. Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 8 years ago #

  • eugeniasd Member

    Thanks for your help, but i still can't post to the web.

    I followed your instructions, the transfer is complete, but when i go to the web site, I get a "Not Found or 404 error message. Here's the transcript...

    Fetch 5.1.1 (5B388) PowerPC running on Mac OS X 10.4.8 (8L127) PowerPC English
    StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
    Update check skipped at 12/19/2006 10:08 PM (next check after 12/25/2006 07:38 AM)
    Expires 12/31/2006 T
    Connecting to eugeniasdesigns.netfirms.com port 21 (OS X firewall is off) (12/19/06 10:17:46 PM)
    Connected to 38.113.169.3 port 21 (12/19/06 10:17:46 PM)
    220 Ftp server ready.
    USER eugeniasdesigns
    331 User eugeniasdesigns okay, need password.
    PASS
    230-You are user #160 of 550 simultaneous users allowed.
    230-
    230 Restricted user logged in.
    SYST
    215 UNIX Type: L8
    CWD EugeniasDesigns_files
    250 "/www/EugeniasDesigns_files" is new cwd.
    PWD
    257 "/www/EugeniasDesigns_files" is cwd.
    PORT 192,168,1,65,192,6
    200 PORT command successful.
    LIST -al
    CWD /www/
    250 "/www" is new cwd.
    PWD
    257 "/www" is cwd.
    PORT 192,168,1,65,192,9
    200 PORT command successful.
    LIST -al
    150 Opening ASCII mode data connection for /bin/ls.
    226 Listing completed.
    CWD /
    250 "/" is new cwd.
    PWD
    257 "/" is cwd.
    PORT 192,168,1,65,192,10
    200 PORT command successful.
    LIST -al
    150 Opening ASCII mode data connection for /bin/ls.
    drwxr-x--- 2 ftpuser web 512 Oct 18 18:04 cgi-bin
    drwxr-x--- 4 ftpuser web 512 Dec 19 01:32 www
    226 Listing completed.
    CWD www
    250 "/www" is new cwd.
    PWD
    257 "/www" is cwd.
    CWD EugeniasDesigns_files
    550 No such directory.
    MKD EugeniasDesigns_files
    257 "/www/EugeniasDesigns_files" directory created.
    CWD EugeniasDesigns_files
    250 "/www/EugeniasDesigns_files" is new cwd.
    PWD
    257 "/www/EugeniasDesigns_files" is cwd.
    PORT 192,168,1,65,192,11
    200 PORT command successful.
    STOR filelist.xml
    150 Opening ASCII mode data connection.
    226 Transfer completed.
    Transfer of filelist.xml (332 bytes, 0 bytes/sec, 0:00 elapsed) completed at 12/19/06 10:23:34 PM
    TYPE I
    200 Type okay.
    PORT 192,168,1,65,192,12
    200 PORT command successful.
    STOR image001.jpg
    150 Opening BINARY mode data connection.
    226 Transfer completed.
    Transfer of image001.jpg (515,917 bytes, 27,153 bytes/sec, 0:19 elapsed) completed at 12/19/06 10:23:54 PM
    PORT 192,168,1,65,192,13
    200 PORT command successful.
    STOR image002.jpg
    150 Opening BINARY mode data connection.
    226 Transfer completed.
    Transfer of image002.jpg (590,971 bytes, 32,831 bytes/sec, 0:18 elapsed) completed at 12/19/06 10:24:13 PM
    PORT 192,168,1,65,192,14
    200 PORT command successful.
    STOR image003.jpg
    150 Opening BINARY mode data connection.
    226 Transfer completed.
    Transfer of image003.jpg (299,393 bytes, 29,939 bytes/sec, 0:10 elapsed) completed at 12/19/06 10:24:24 PM
    PORT 192,168,1,65,192,15
    200 PORT command successful.
    STOR image004.png
    150 Opening BINARY mode data connection.
    226 Transfer completed.
    Transfer of image004.png (176,446 bytes, 19,605 bytes/sec, 0:09 elapsed) completed at 12/19/06 10:24:34 PM
    PORT 192,168,1,65,192,16
    200 PORT command successful.
    STOR image005.jpg
    150 Opening BINARY mode data connection.
    226 Transfer completed.
    Transfer of image005.jpg (502,999 bytes, 22,863 bytes/sec, 0:22 elapsed) completed at 12/19/06 10:24:57 PM
    PORT 192,168,1,65,192,17
    200 PORT command successful.
    STOR image006.jpg
    150 Opening BINARY mode data connection.
    226 Transfer completed.
    Transfer of image006.jpg (7,671 bytes, 0 bytes/sec, 0:00 elapsed) completed at 12/19/06 10:24:57 PM
    CWD /www
    250 "/www" is new cwd.
    CWD /
    250 "/" is new cwd.
    PWD
    257 "/" is cwd.
    TYPE A
    200 Type okay.
    PORT 192,168,1,65,192,18
    200 PORT command successful.
    LIST -al
    150 Opening ASCII mode data connection for /bin/ls.
    drwxr-x--- 2 ftpuser web 512 Oct 18 18:04 cgi-bin
    drwxr-x--- 4 ftpuser web 512 Dec 19 01:32 www
    226 Listing completed.
    CWD www
    250 "/www" is new cwd.
    PWD
    257 "/www" is cwd.
    PORT 192,168,1,65,192,19
    200 PORT command successful.
    LIST -al
    150 Opening ASCII mode data connection for /bin/ls.
    drwxr-xr-x 2 ftpuser web 512 Dec 20 01:24 EugeniasDesigns_files
    226 Listing completed.

    what am i doing wrong?

    Posted 8 years ago #

  • Scott McGuire Administrator

    Hi,

    The transcript does not show any HTML files being uploaded. Usually, there is an HTML file for each webpage you have. All the trascript shows being uploaded are some image files, and a file "filelist.xml," which I'm not sure what it is, but I'd guess isn't a webpage.

    I would double-check the files being created by Word when you save the document as HTML, and make sure that you have uploaded all the files that Word created. In particular, I'd look for a file named index.html, which is usually the "start page" for a website.

    Scott McGuire
    Fetch Softworks

    Posted 8 years ago #

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