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Insalling Fetch (4 posts)

  • Started 6 years ago by mwilliamson
  • Latest reply 6 years ago from Scott McGuire
  • mwilliamson Member

    I installed Fetch 5.1 on a MacPro Dual Core (Intel) with OS10.4.7. When I launch the application the icon begins to launch...then nothing. I then installed 5.2, but the same thing happens. Help.

    Posted 6 years ago #

  • Scott McGuire Administrator

    Hi,

    Some Mac Pros shipped with a version of Mac OS X 10.4.7 that included a bug that prevents Fetch from working.

    So the likely solution to your problem is to use Mac OS X's software update feature to update your Mac Pro to the latest version of Mac OS X.

    However, if you would rather avoid doing that if possible, if you tell me which build of Mac OS X 10.4.7 you have, I can tell you if there is another option.

    To find the Mac OS X build number, you should do the following:

    * Choose "About This Mac" from the blue Apple logo menu.
    * The About This Mac window will appear.
    * Click in the window on the words "Version 10.4.7"
    * The Build number will be displayed.

    Thanks,

    Scott McGuire
    Fetch Softworks

    [This message has been edited by ScottMcGuire (edited 06-11-2007).]

    Posted 6 years ago #

  • mwilliamson Member

    That worked great, thank you.

    Posted 6 years ago #

  • Scott McGuire Administrator

    Hi,

    Great, we're glad to hear that fixed it. Thanks for the followup.

    Best,

    Scott McGuire
    Fetch Softworks

    Posted 6 years ago #

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