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installation of fetch5 (2 posts)

  • Started 8 years ago by heatherinbrooklyn
  • Latest reply 8 years ago from Scott McGuire
  • heatherinbrooklyn Member

    when i drag the downloaded fetch to my applications folder, it only creates an alias icon. Help?

    Posted 8 years ago #

  • Scott McGuire Administrator

    You may be dragging the disk image icon, not the Fetch application, to your Applications folder.

    After you download Fetch, a "Fetch" icon that shows the Fetch dog on a white rectangle appears. This is the disk image icon, not the application icon.

    1) Double-click on that icon. A new window with a banner saying "Fetch 5 from Fetch Softworks" should appear.

    2) Drag the "Fetch" dog icon in that window to the Applications folder. That should copy the Fetch application to your Applications folder.

    Now you can close the Fetch window, and drag the icon on your desktop to your Trash.

    Let us know if this doesn't fix the problem.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 8 years ago #

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