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Isn't the new Fetch supposed to be localized? (4 posts)

  • Started 9 years ago by renlog
  • Latest reply 9 years ago from Scott McGuire
  • renlog Member

    A good number of my files have French names, and so far I've had to zip folders in order to upload them.

    I was hoping the new Fetch would not choke on words containing non-English characters, but sure enough if I try to upload a folder that contains a file called "anglais-français" I get a message that the server identifies it as a "forbidden command argument".
    What gives?

    Posted 9 years ago #

  • Jim Matthews Administrator

    My best guess is that the server does not support accented characters. You can try to work around the problem by checking "Encode and decode file and folder names" in the Miscellaneous section of Fetch Preferences. That will encode special characters as hexidecimal codes (e.g. %95), and decode them again when you download the files.

    If that does not help could you choose "Fetch Transcript" from the Window after you see the problem and post the contents?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 9 years ago #

  • renlog Member

    I can't get a straight answer from the server.
    It’s probably the case that they don’t support accented characters (how is that possible in the 21st century ?)

    "Encode and decode file and folder names" is checked.

    I’ve just downloaded the latest Fetch 5.0.4, but it makes no difference

    Can I send you the Fetch Transcript privately? (I’d rather not have the whole world know my password and directory)

    Posted 9 years ago #

  • Scott McGuire Administrator

    Your password should never be displayed in the transcript; if it is, please let us know. Your username and directory may be displayed there, though.

    Nevertheless, we understand that you may not want those displayed publicly, and you can email the transcript to us privately by sending it to bugs at fetchsoftworks dot com .

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 9 years ago #

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