Your best friend for file transfer.

Fetch application logoFetch

iWeb and Fetch (4 posts)

  • Started 7 years ago by bhooker
  • Latest reply 7 years ago from Scott McGuire
  • bhooker Member

    Greetings, I've read several postings regarding creating webpages using iWeb and dragging the folder over to Fetch for upload to an ftp server. I am using the latest versions of iWeb (OS X on intel iMac) and Fetch. I am uploading to a web space hosted by Verizon DSL. When I move the files over I keep getting disconnected due to 300 second time-out, but only for some of the folders (like images and slide show). In addition, folders that show up as being completed in Fetch turn out to be missing some of the digital images (I'm just creating a simple photo album). The two links below show what happens with the same folder is uploaded using Fetch and when the same folder is uploaded to .Mac.
    http://web.mac.com/alisonandbrian/iWeb/Site/canoe.html
    http://mysite.verizon.net/brian.hooker/canoe/canoe.html
    I am in the trial phase of both Fetch and .Mac trying to figure out which is going to meet my needs. Any suggestions? Verizon doesn't offer any support on their end. Thank You.

    Posted 7 years ago #

  • Scott McGuire Administrator

    Hi,

    It's possible the missing photos are the results of the time-outs. It sounds like the folders that time out - images and slide show - are the ones that have the largest files in them.

    We'd like to see a transcript of a failed upload attempt to try to figure out where the problem lies.

    After you try to upload and you get disconnected due to a time-out, could you please choose Fetch Transcript from the Window menu, copy the entire contents of the transcript window, and paste them here?

    We'll take a look and try to figure out what's going on.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 7 years ago #

  • bhooker Member

    Thanks Scott, I believe I discovered that my problem was that I was bumping up against my allocated storage space on Verizon.net. This caused the incomplete transfer of files. Fetch was working fine. Thank you for your quick response.
    Brian

    Posted 7 years ago #

  • Scott McGuire Administrator

    Hi Brian,

    Thanks for the followup. Yes, it can be easy to bump up against your allocated space on some ISPs when you're uploading lots of photos. And unfortunately, FTP servers almost never return a useful error when that happens (as was the case here it seems), so Fetch can't tell you what's wrong.

    Please let us know if you have any more questions. Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 7 years ago #

Reply

  • Or nickname, if you prefer.
  • This will be kept confidential.
  • This is to ensure that you’re a person, not a spambot.