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Jol-al: No such file or directory (8 posts)

  • Started 1 year ago by Dianne
  • Latest reply 1 year ago from Jim Matthews
  • Dianne Member

    I'm on a Mac OS X 10.7.4 using Fetch 5.3.1. I create a folder on my client's ftp site, upload the files to the folder, and when it's finished, I usually open the new folder just to view the contents and make sure they are there. Sometimes I get this message:
    Fetch could not get the file list because the FTP
    server sent an unexpected response.
    Check the Fetch Transcript window for more information.
    Server responded: "Jol-al: No such file or directory"

    I have to ask someone at my client's office to delete the folder for me, since I can't. Hyphens and underlines in the file names don't seem to be an issue, since I can access other folk's files with similar names.

    Any suggestions would be greatly appreciated.
    Dianne

    Posted 1 year ago #

  • Jim Matthews Administrator

    Hi,

    Have you tried Fetch 5.7.3? You can download a trial copy from http://fetchsoftworks.com

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 1 year ago #

  • Claire Member

    I'm using Fetch 5.6 on Mac OSX and I've just encountered this problem trying to access a file on someone else's FTP site. I've gone into the folder they told me to and I get:

    Fetch could not get the file list because the FTP
    server sent an unexpected response.
    Check the Fetch Transcript window for more information.
    Server responded: "Fol-al: No such file or directory"

    What does it mean?

    Posted 1 year ago #

  • Jim Matthews Administrator

    Hi,

    You might try unchecking the "USE 'LIST -al' command to reveal hidden items" checkbox in the Miscellaneous section of Fetch Preferences. Does that help?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 1 year ago #

  • Claire Member

    Thanks Jim,

    I tried that, but it made no difference. I got the same response.

    Posted 1 year ago #

  • Jim Matthews Administrator

    Could you choose Fetch Transcript from the Window menu after you get this error and post the contents of that window, either here or at http://fetchsoftworks.com/fetch/feedback ?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 1 year ago #

  • Claire Member

    It suddenly worked! Maybe I just had to wait a bit for unchecking USE 'LIST -al' command to reveal hidden items.

    Thanks

    Posted 1 year ago #

  • Jim Matthews Administrator

    I'm glad to hear that! Let me know if you run into any other problems.

    Jim Matthews
    Fetch Softworks

    Posted 1 year ago #

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