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Jpg file uploads as a plain text file (3 posts)

  • Started 5 years ago by deelocity
  • Latest reply 5 years ago from deelocity
  • deelocity Member

    Recently my fetch has decided to upload my jpg files as text files and then the host tells me they never receive the files anyway? I'm clueless...help!

    Posted 5 years ago #

  • Scott McGuire Administrator

    Hi,

    Please try the following:

    When you use the Put command, change the setting of the "If a file already exists:" menu to "Replace existing file". Do not use "Pick a different name".

    When this menu is set to "Pick a different name", Fetch asks the server to give your files a unique name to make sure they do not replace existing files. Unfortunately, some servers respond to this request by renaming all files with gibberish names, which results in them being listed as plain text files.

    Let us know if this does not fix the problem or if you have further questions.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 5 years ago #

  • deelocity Member

    Thanks, Scott!

    Posted 5 years ago #

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