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Just bought fetch, cannot get it connected (4 posts)

  • Started 1 month ago by Rev. Paul
  • Latest reply 3 weeks ago from Jim Matthews
  • Rev. Paul Member

    The problem may be that I'm unclear about "my server."
    Is there anyone who can help me get this set up? I'm nearly 70 years old and that may be the difficulty

    Posted 1 month ago #

  • Jim Matthews Administrator

    Hi,

    If you are using Fetch to upload and maintain a website then your server is a computer at your web hosting company. You should ask your hosting company for the FTP login information (Hostname, Username and Password) for your account.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 1 month ago #

  • Wayne Member

    I have been using Fetch for years to upload file to my website. I tried to get online and continually get timed out, unable to connect. I don't think there is a problem with my network. Is your server down?

    Thanks,

    Wayne

    Posted 3 weeks ago #

  • Jim Matthews Administrator

    Hi,

    The server you connect to with Fetch isn't ours -- it's run by your web hosting company. You should contact them to see if they've been having problems.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 3 weeks ago #

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