Fetch Softworks

Just bought fetch, cannot get it connected (4 posts)

• Started 9 years ago by Rev. Paul
• Latest reply 9 years ago from Jim Matthews

• Rev. Paul Member

  The problem may be that I'm unclear about "my server."
  Is there anyone who can help me get this set up? I'm nearly 70 years old and that may be the difficulty

  Posted 9 years ago #

• Jim Matthews Administrator

  Hi,

  If you are using Fetch to upload and maintain a website then your server is a computer at your web hosting company. You should ask your hosting company for the FTP login information (Hostname, Username and Password) for your account.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 9 years ago #

• Wayne Member

  I have been using Fetch for years to upload file to my website. I tried to get online and continually get timed out, unable to connect. I don't think there is a problem with my network. Is your server down?

  Thanks,

  Wayne

  Posted 9 years ago #

• Jim Matthews Administrator

  Hi,

  The server you connect to with Fetch isn't ours -- it's run by your web hosting company. You should contact them to see if they've been having problems.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 9 years ago #