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large image won't upload totally ... (11 posts)

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  • Started 12 years ago by websiteproducer
  • Latest reply 12 years ago from websiteproducer
  • websiteproducer Member

    hi,

    registered user of fetch 4.02 ..... remember having this problem with fetch 3.x .... mostly everything i upload to my server makes it, except for larger files .... over 300k in my two examples .... one was a database of tab delimited text .... i made it work by choosing TEXT in the drop menu instead of leaving the default of AUTOMATIC .... but right now i'm trying to upload a 356k gif animation and it will not make it the entire way .. just 345k of it ... this was the exact same problem in 3.x ..... is there a fix for this?? i tried uploading as RAW DATA but still nothing ... please help.

    will
    websiteproducer

    Posted 12 years ago #

  • Jim Matthews Administrator

    Fetch 3.0 had a bug that truncated uploads, but no releases since them have had this problem to my knowledge. Do you get an error message? Could you post the contents of the Fetch Transcript window after the upload?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 12 years ago #

  • websiteproducer Member

    hi jim, i just tried again and here's the transcript. still doesn't upload totally. please let me know what you think it is. thanks. --will

    TYPE I
    200 Type set to I.
    PORT 192,168,1,100,205,21
    200 PORT command successful.
    STOR ss-anim.gif
    150 Opening BINARY mode data connection for ss-anim.gif.
    226 Transer complete.
    Upload complete at 9/11/02 4:35:10 PM

    Posted 12 years ago #

  • daans Member

    I also have problems with the upload of larger files. I tried to upload to different FTP-servers (Chello.nl and Angelfire.com) but the effect is the same.
    I disabled my Firewall (NetBarrier) and AntiVirus (VirusBarrier) software but the result was the same. I even re-installed Open Transport. 2.0.3

    Daan

    [This message has been edited by daans (edited 09-21-2002).]

    [This message has been edited by daans (edited 09-21-2002).]

    Posted 12 years ago #

  • Jim Matthews Administrator

    websiteproducer: How are you determining that the file is not complete? Does the "View Media File" option in Fetch show you the GIF correctly?

    daans: What happens when you upload these files? Could you post a transcript?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 12 years ago #

  • websiteproducer Member

    hi, the way i can tell is the image will not show up in my web browser .... also, the file size is about 5-10k smaller than what it should be. it's exactly the same problem from version 3.x - please have someone look into it because it seems like it's the same bug.

    thanks

    will

    Posted 12 years ago #

  • Jim Matthews Administrator

    Does View Media File work? What is the URL of the web page?

    It isn't surprising that the file size would be short. Images on your Mac often have extra information -- such as a thumbnail icon -- that is not uploaded.

    Jim Matthews
    Fetch Softworks

    Posted 12 years ago #

  • tinamonster Member

    I am also having trouble with large image files. I am trying to upload a file that is 600mb and it always seems to stop at a different size, perhaps 80 mb or 150mb or 480mb but never goes full. The server does not lose the connection, it still thinks it is uploading and that information is being received but the file doesn't get any bigger.
    Please email me at tinamonster@hotmail.com with any solutions/suggestions. Thanks!

    Posted 12 years ago #

  • websiteproducer Member

    hi,

    jim, i think it's time someone addresses this issue because a few people i know are having this same problem.

    are the right people aware of this and is a fix coming?? have you guys been able to re-create the problem on your end?

    i just paid for fetch 4.0 thinking i would be rid of these problems from 3.x and they are still here. please let us know that someone does know about this, what we should do in the meantime and that a fix is coming. thanks.

    will

    Posted 12 years ago #

  • Jim Matthews Administrator

    tinamonster:The most common source of that problem is a quota that limits how much you can store on the server. Does your account have such a quota?

    websiteproducer: We have not been able to reproduce this problem. I'm the programmer of Fetch, so I'm the right person to talk to, but I need more information. Could you address the questions I addressed in my previous posting?

    Jim Matthews
    Fetch Softworks

    Posted 12 years ago #

  • websiteproducer Member

    hi,

    it's not a quota because it's my own server. i've uploaded larger files before without any problem.

    i couldn't see the file when i went to look at it. it was exactly the same problem with fetch 3.x ...... the file would almost make it all the way, except for about 3-10k .... then when you try to look at it, the whole image is not there.

    i'm going to try and recreate the problem and e-mail the url of the file so you can see.

    thanks.

    will

    Posted 12 years ago #

Topic closed

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