length of file names cut off hash — Fetch Message Board

Your best friend for file transfer.

Fetch

teddy Member

How do i upload files with long names without fetch shorteing them and putting a hash

Posted 13 years ago #
Scott McGuire Administrator

Hi,

In order to best answer your question, we need some additional information.

Which version of Fetch are you using, and which version of Mac OS are you using?

Thanks,

Scott McGuire
Fetch Softworks

Posted 13 years ago #
teddy Member

mac os x 10.5.8 and fetch 4.0.1

Posted 13 years ago #
Scott McGuire Administrator

Hi,

At the very least, you should try updating to Fetch 4.0.3 and see if that fixes the problem for you. Fetch 4.0.3 is a free update to Fetch 4.0.1. You can find it on our downloads page.

But even better would be to give our current version, Fetch 5.6, a try, and then upgrade to it if it works. Fetch 4 is eight years old, and Mac OS X has changed a lot in the past 8 years; so we do not recommend using Fetch 4 on Mac OS X 10.5 and later. You can find a download link to Fetch 5.6 on the downloads page as well. It is a $10 upgrade for registered users of Fetch 4, but you can try it for free for 15 days.

You can learn more about what's new in Fetch 5.6 by looking at the Fetch product page.

If you still experience the problem with Fetch 5.6, please let us know, and we'll investigate further.

Thanks,

Scott McGuire
Fetch Softworks

Posted 13 years ago #
teddy Member

great thanks

Posted 13 years ago #