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Licenced 3.0 and want upgrade to 4 but... (4 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 13 years ago by Vampy
  • Latest reply 13 years ago from Jim Matthews
  • Vampy Member

    Licenced 3.0 and want upgrade to 4 but I changed email addy since I regestered. I tried to send in a form to explain and I cant afford to pay twice so can i get the Serial Number for upgrade?

    Form asks for Name Licence # and Email can I just put in my new email cause my old one wont work anymore. Or must it be the same as when regestered. I changed isp?

    Posted 13 years ago #

  • Jim Matthews Administrator

    Do you still have the email receipt from your original order? If so you can find the serial number information there. Otherwise send your old and new email addresses to support@fetchsoftworks.com and I'll send you the serial number.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 13 years ago #

  • Vampy Member

    I do not have an email copy stored anymore, However

    From Snail mail I have a license Agreement Number
    is that what you mean?

    If so what do i do now?

    Posted 13 years ago #

  • Jim Matthews Administrator

    Send a note with your old email address and your current email address to support@fetchsoftworks.com; I'll take it from there.

    Jim Matthews
    Fetch Softworks

    Posted 13 years ago #

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