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Live Web doesn't match what I made on iWeb: Fonts wrong color/wrong size... (10 posts)

  • Started 5 years ago by zannahdoll
  • Latest reply 5 years ago from Scott McGuire
  • zannahdoll Member

    So when I have added things or rearranged things and then load my page again to be live on the internet not all the lettering shows up (it is there but in the same color as the back ground and can only be seen if it is highlighted). Then some pictures came through - some I dropped a new picture in and the old one shows up rather then the new one. And some of the fonts are off... I have separate text boxes running into each other now - on iWeb it looks the way I want it, but live on the web there are these problems... I know it uploaded because some of the changes made are there...

    So is this iWeb that is doing this or Fetch?

    Confused...

    Mac OS X Mac OS X (10.5.4)

    Posted 5 years ago #

  • Scott McGuire Administrator

    Hi,

    If you could tell us the address (URL) of your website, and tell us which pages have the problems, we'll take a look and see if we have any advice to offer.

    It's hard to say without seeing it, but most likely this is a problem with iWeb or with your server. Fetch does not make any changes to the files when it is uploading them.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 5 years ago #

  • zannahdoll Member

    Thanks Scott. You are very helpful.

    site #1 is www.salsalegre.com - on the first page I have two quotes and they are the same color as the background so they don't show up. Then if you go to the page titled "Salsalegre" some of the quotes in the middle of the page are also with this problem. On the page Salsalegre there is a sub-page: "DJs" if you click on that the first picture that should show is of a man holding a microphone and instead is the picture I had there before that with my logo. Also on this page I am having the bios of the DJs not show up because they are the same color as the background. On iWeb from the insiders' perspective all lettering is white.

    Site #2 is www.stjosephsjoy.com - This page if you go to "& Why?" I adjusted a few things - on iWeb they look fine but here the top of the page about the chat room looks stretched out and blurry/hard to read. Then on the "When & Where" page I have at the bottom I added a couple more Google Maps and the lettering shows next to them in a smaller font then I have on iWeb and in a different color... This is only at the very bottom of the page for the last two maps...

    Okay...

    I take back the problems I had for the first site: Salsalegre.com - I just reloaded it on fetch and it looks right now... but the stjosephsjoy.com page there are still those very minor details - not major...

    What I find interesting, or what I am doing now when I have problems - is that I delete all content in fetch regarding my websites (leaving them "not found" if someone where to look at them before I could reload) and I delete all the folders for the website I have in my documents leaving it ONLY saved on iWeb -

    - then I publish only ONE site to a folder (iWeb publishes it all but I then delete the access to the particular folder) and THEN load it to Fetch...

    AFTER that I then publish the second site from iWeb to another folder (after rearranging the pages so the index will be a little different). Then I load the 2nd website on Fetch and put it in a subfolder in my Godaddy account.

    For some reason if I do not follow this process and basically load all from scratch (having deleted prior folders) then I tend to have less problems when it is live on the web... less, but then they can still be there a little bit - as it is now with the st.josephsjoy.com site - those problems are very minor though - with the other site there was a while a picture wasn't showing and some of the text didn't show up...

    Okay, I apologize for this being so long - maybe I figured out my own problem - but I still think it is odd that I have to delete all files and then reload every time. Why doesn't it replace the old files if I were to just leave them in? And it somewhat does replace the old files because new pages show up...

    Oh well... I'm learning... Again, sorry for the length, I had a rant I guess...

    Posted 5 years ago #

  • Scott McGuire Administrator

    Hi,

    I've taken a look at your pages, in particular the ones you mentioned above, and they all look fine to me.

    From your description of the problems, my guess is that the real problem is not that the pages have flaws after uploading, but that your web browser is showing a "cached" version of some parts of the page. Web browsers keep a version of webpages you have recently visited on your hard drive (the "cache"), so that when you re-visit a page you visited recently, it loads faster because the page is not downloaded again, instead it's read off your hard drive.

    In theory, when a page has changed, the browser is supposed to notice this and load a new copy from the web, but sometimes if you have been updating a page not long after viewing it, the browser gets confused and shows you out of date stuff from the hard drive, instead of getting a fresh copy from the web. So it may show you an old photo even though you uploaded a new one, not realize the size of something had changed, etc. It sounds to me like this is what is happening to you. Fortunately, web browsers have a way to empty the cache just in case it's causing problems.

    So I would recommend doing the following now, and every time after you upload changes to your pages:

    * In Safari, go to the Safari menu, and choose Empty Cache.
    * Safari will ask you if you're sure. Click the Empty button.
    * Then go to your website address, and view the pages to see if they look okay.

    Let me know if this fixes the problems you are seeing.

    And regarding deleting the files every time - yes, unfortunately due to the way iWeb creates files, we've found that it is usually best to delete everything old and then upload new pages. However, it could be that the problems you are seeing when you do not do that are again due to web browser caching - so next time, you might want to try not deleting, then uploading, and emptying the browser cache before viewing your updated pages, and see how that goes.

    I hope this helps.

    Scott McGuire
    Fetch Softworks

    Posted 5 years ago #

  • zannahdoll Member

    Thanks again Scott - that is interesting and makes sense - I had not even emptied the Cache yet and I went back to one of the pages and it already looked different (normal) after a day...

    I just emptied the cache now and the website looks good - there are still a couple of things that are not as I put them and look a little different then how I have it on iWeb... but it is minor and I can live with it... I just wonder why that is because in the future it might not be a minor thing and I would want to avoid it...

    on the www.stjosephsjoy.com website on the "& why!" page the "Want MORE SJJ YAM Session?
    Join in our FORUM on Google Groups." should be in red... it shows red on iWeb, even though it is a hyperlink iWeb gives you an option to change the appearance of the color of a hyperlink other then what it defaults to and it has worked on another hyperlink... (on www.salaslegre.com "Mission" the hyperlinks that are not the default color are "Our Mexico Mission" and "Su Misericordia"

    Also, at the bottom of the "& why!" "YAMMING in the name of the Lord" is all in the same font on iWeb and two different fonts on the live web; same with "Newsletter coming soon" - both these phrases start with the font I put them in but then they go to what I am guessing is some kind of default font that was for iWeb on the page, however it doesn't match what I have in iWeb...

    Well, those are questions you may or may not have the answer to, but I really appreciate the help you have given. And if I have just minor things in the future wrong it won't bother me, just it does concern me about the fonts being the wrong color because sometimes if they are the color of the background then people can't read it...

    thanks again

    Posted 5 years ago #

  • Scott McGuire Administrator

    Hi,

    I'm sorry, but I don't have any advice about why you see those minor differences - that sounds like an iWeb problem.

    You might be able to get advice about those problems at the Apple iWeb discussion forum, which you can find at:

    http://discussions.apple.com/category.jspa?categoryID=188

    Best,

    Scott McGuire
    Fetch Softworks

    Posted 5 years ago #

  • zannahdoll Member

    Thanks again Scott - I am on that message board too as initially I wasn't sure if the problem was iWeb or Fetch. But I don't know if they have a solution either, they asked if I used a font outside of iWeb's choices and if so that iWeb might not have it available and therefore default to something else, but I choose the font from iWeb and besides that, half the phrase shows up in the font I requested (which I think would mean it should work!) - in the last post they suggested adding a drop shadow and then making the shadow transparent and that should correct the font - but that sounds silly to have to do for me. I'll try it the next time I upload but I'm not about to do it now just for that one change...

    Just my impression the short time I've been on that board - I don't think they deal with GoDaddy or other FTPs, they suggested something other then Fetch saying some of their users have problems with Fetch and with this other FTP there are less problems... but I have found Fetch really easy and you so helpful... I think what is really the case is maybe there are just a few glitches in iWeb... but I still like it best because it came with my computer so that means "FREE" and I was considering buying DreamWeaver which would have been around $500

    It seems to me (maybe) their knowledge is limited to Mobile Me and because things are so user friendly with iWeb they might not be so hot at trouble shooting - but I could be very wrong on that, I've only read very few threads there...

    I think I just have to accept a few limitations of using services that are convenient to me, but I would think that fonts styles (color, size and such) shouldn't be much of a hard thing... and it has the potential of being a big deal if the fonts are the same color as the back ground as it was before...

    Posted 5 years ago #

  • Scott McGuire Administrator

    Hi,

    We do not believe that Fetch has more problems uploading iWeb websites than other FTP clients. We have lots and lots of users successfully using Fetch to upload iWeb sites! And when we do hear of problems that are Fetch's fault, we work to fix them. Of course, everyone has their own preference for FTP clients, and we're glad to hear you like Fetch.

    As I said before, Fetch does not change the files when uploading them, so it sounds like your problems are a result of something iWeb is doing.

    It's probably true that the people on the Apple message board may be more likely to be folks who are using iWeb to upload to MobileMe; and of course, that does usually work best because Apple has designed iWeb to work best for that.

    The reason they suggested adding a drop shadow to your text in order to solve the problem is that when you do that, iWeb creates a graphic file of that text - so it is really no longer text, it's an image, like a photo. Then every it will always be displayed exactly in the font, color, and size you want because iWeb has taken a picture of it, instead of telling the web browser "draw this text using this font" and hoping the browser will do it right.

    It is true that some fonts will not be displayed properly on webpages if the computer viewing them does not have the same font. I can't say, however, why some of your text looks okay, and other text using the same settings doesn't. iWeb has some quirks, unfortunately.

    Sorry not to have a better answer for you.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 5 years ago #

  • zannahdoll Member

    Oh, Scott-

    You have the best answers...

    The drop shadow did work well and they were right but they don't explain things as clearly as you do... and I was fishing around on their message board and I found that they made that explanation in an other place

    I guess it gets really tiresome to read the same problems people have over and over again. I'm trying to search out problems now before asking...

    Thanks for your patience, you really have been helpful. And I do like Fetch - I defended Fetch that time on the other board... :o)

    I'm happy because everything is up and running - and I actually have been able to do a lot more then I even though, I even added a message board to one of my sites... I'm pretty happy.

    Thank you.

    Posted 5 years ago #

  • Scott McGuire Administrator

    Hi,

    You're welcome, I'm glad to hear your site is going well. And thanks for defending Fetch!

    Best,

    Scott McGuire
    Fetch Softworks

    Posted 5 years ago #

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