Your best friend for file transfer.Fetch
Login authentication failed (3 posts)
- Started 5 months ago by PJ
- Latest reply 5 months ago from PJ
I have never had a problem logging in. All my information is saved to favorites. Last week I could sign in this week I can not. It says "server rejected password" check with administrator (thats me) all is fine and entered correctly.
This has to be a company problem and not me. I have tried a different wifi system and it still didn't help.
I have tried what the trouble shooting list says and what message boards suggest with no HELP!!
I have the current version of Fetch
HELP! I have a website to keep current!
Jim Matthews Administrator
Thanks for contacting us. The way it works is that Fetch sends the password you enter to the server, and the server decides whether it's correct. For some reason your server is now saying that the password you've entered isn't correct.
As the message says, you should check with the people who administer the server (i.e. at the web hosting company that hosts your website) to get the correct hostname, username and password to access your account.
Well that's weird. Thanks I will try it but as far as I know all my sign in information with my host has not changed.
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