Your best friend for file transfer.Fetch
Login incorrect! (2 posts)
- Started 5 years ago by kwon.hansang
- Latest reply 5 years ago from Scott McGuire
I've double checked with my username and password for the host provider (wavenetworks) and when i enter them into fetch, it tells me "server responded: login incorrect"
maybe i'm entering the hostname incorrectly, here's what i've entered.
connect using: FTP
i'd appreciate any help. thanks.
Scott McGuire Administrator
Fetch is not involved in deciding whether your login information is correct or not; Fetch sends what you type as your username and password to the server specified by the hostname field, and either the server says it's okay, and allows Fetch to connect; or the server rejects the login and sends back an error message, which Fetch then reports to you.
So, either there is a problem with the information you're entering, or there is a problem with the server. I'm afraid the best we can suggest is that you contact the hosting provider again and have them double-check the information again (double-check that you have the correct hostname, as well as username and password), and ask them to make sure there's not a problem with your account on the server.
Please let us know if you still have questions after talking to them.
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