Your best friend for file transfer.

Fetch application logoFetch

Mac Fetch 5 jumping back to root directory? (7 posts)

  • Started 8 years ago by blade
  • Latest reply 8 years ago from Scott McGuire
  • blade Member

    Just signed up - never had a reason to question Fetch in over 10 years. I see a lot of folks post what mostly seem to be server issues - not Fetch issues.

    I started using Fetch 5.0.5 under OS X Tiger - more like another "being forced to move up" thing$.
    I have an issue where, more often after time passes of not transferring files, when I click "Back" button to step back to next directory level it jumps all the way back to the Root directory - ? I don't recall this happening when I first started using version 5.0.5 - issue doesn't happen in older OS 9 versions.

    I was wondering if any others have experience this issue?
    Maybe an obscure preference setting?

    Sure is a big thorn in your work flow - especially tweaking CSS sites.

    Posted 8 years ago #

  • Scott McGuire Administrator

    Hi,

    It sounds like you're running into a known bug where the Back button sometimes takes you back to the root folder after you've been disconnected from the server for a while.

    After 5 minutes of not using the connection, Fetch automatically disconnects you - Fetch reconnects automatically the next time you try to do something, but sometimes the Back button gets confused. This is on our list to fix in a future version of Fetch.

    As a workaround, try checking the "Keep connections alive" checkbox in the General pane of the Fetch Preferences; this will keep you from getting disconnected automatically. Let us know if that fixes the problem.

    Another alternative is using the Path button's pop-up menu to return to your previous directory, but I realize that's not as convenient as the Back button.

    Sorry for the inconvenience,

    Scott McGuire
    Fetch Softworks

    Posted 8 years ago #

  • blade Member

    Thanks for the reply Scott -

    I had the "stay connected" preference on, so that made the issue even more puzzling. The PASV setting didn't seem to have any affect either. I'm tight with my host admin. - no issues on their side they know of.

    Now if that isn't weird enough, the Back button would take me back one step as expected, then clicking "Back" again, it took me forward to the next step up where I was to start with! It will also return to another directory (that I was admittedly at some time earlier) when back clicking that wasn't even in the current path!

    I'm not Fetch hack expert, but felt like Fetch is caching and reading (misreading) the cache.

    It's a fresh Fetch install w/ new prefs. on a fresh OS X Tiger install (fully updated), But after a day of hammering away at web work I found what apparently was causing the issue - I took it back to basics, thinking about the "caching" feel of this issue had - I trashed the Fetch Cache (I brought it over with my previous Fetch Shortcuts). Since doing so all seems to be working correctly again.

    I often use the popup Path button, but having the Back button also is nice.

    BTW, love the progress Fetch has made over the years..

    Posted 8 years ago #

  • Scott McGuire Administrator

    I trashed the Fetch Cache (I brought it over with my previous Fetch Shortcuts). Since doing so all seems to be working correctly again.

    Thanks for the followup letting us know that removing the Fetch Cache file fixed it. We're glad your Back button is behaving again!

    BTW, love the progress Fetch has made over the years..

    Thanks very much!

    Scott McGuire
    Fetch Softworks

    Posted 8 years ago #

  • Scott McGuire Administrator

    Hi,

    Do you still have the Fetch Cache file that seemed to be causing the problems? If you do, we'd like to take a look at to see if we can figure out what the problem was, and (hopefully) prevent similar problems in the future.

    If you've still got it, could you send it, along with a short description of your problem, to:

    bugs at fetchsoftworks dot com

    Thanks!

    Scott McGuire
    Fetch Softworks

    Posted 8 years ago #

  • blade Member

    I trashed (deleted) the Fetch Cache file, BUT! after a couple days now of heavy Fetchin' seems it's back to it "voodoo directory jumping" again. Now when clicking the "Back" button it will randomly jump to a random directory (??), sometines in a loop!

    Some strange voodoo indeed - I'll send you guys the current Cache and Pref file (Ref "Voodoo Cache") - I'm deleting both this time and see how it goes.

    Posted 8 years ago #

  • Scott McGuire Administrator

    Hi,

    Thanks for sending us the files.

    Could you also do the following for us? The next time Back takes you someplace unexpected, as soon as that happens, before you change directories again, save a copy of your entire transcript (choose Window > Fetch Transcript), either post it or send it to us, and tell us where you thought you should have ended up instead? That would be helpful in tracking down the problem.

    Also, do you often have more than one window to the same server open at the same time?

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 8 years ago #

Reply

  • Or nickname, if you prefer.
  • This will be kept confidential.
  • This is to ensure that you’re a person, not a spambot.