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Mac OS error 24010 (9 posts)

  • Started 1 year ago by Jim Lind
  • Latest reply 2 months ago from Tiz
  • Jim Lind Member

    I used Fetch to connect to an SFTP server this morning and edited a file.
    This afternoon I started up Fetch, opened a connection and got an error.

    The message I got read:
    SFTP connection to "this.is.where.my.actual.hosts.name.was" could
    not be opened because an error has occured.
    Mac OS error 24010

    I attempted to connect to the same service with Cyberduck and got an error about a host key mismatch.
    I contacted my host and they said they did just change keys so it was all cool.
    I updated my host keys and everything was fine.

    Why does Fetch give such an esoteric error when it seems to be a fairly simple problem?

    Posted 1 year ago #

  • Jim Matthews Administrator

    Fetch does automatically detect some host key issues, but the error message is poor for this one. We hope to improve this message in a future release.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 1 year ago #

  • Mary Member

    I am seeing this error message for the first time today. I have been a Fetch user since 2005 and considered myself to be somewhat tech savvy, but this one has me stumped. If anyone knows how to fix this, it would be premendously appreciated. HELP!

    Thanks!

    Posted 1 year ago #

  • Jim Matthews Administrator

    Hi,

    Here's how you can fix it:

    1) In the Finder, choose "Go to Folder…" from the Go menu and enter:

    ~/.ssh

    and click Go
    2) Drag the "known_hosts" file to the trash

    Alternatively, you can edit the known_hosts file with a text editor (like BBEdit) and remove the line for the host you are trying to connect to.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 1 year ago #

  • Mary Member

    Jim! That worked perfectly!
    Thank you! Thank you! Thank you!

    Posted 1 year ago #

  • Jorgitovales Member

    It worked. Thanks.

    Posted 1 year ago #

  • Ced Member

    Thanks for posting this fix—so glad I found it!

    Posted 1 year ago #

  • Mary Member

    Thanks again, Jim! (I just ran into this problem again, and Googled "Fetch Mac OS 24010" and found this thread again... back in business! :)

    Posted 11 months ago #

  • Tiz Member

    Absolutely brilliant. Thanks for this fix, worked like a charm.

    Posted 2 months ago #

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