Fetch Softworks

Mac OS error 24010 (5 posts)

• Started 6 months ago by Jim Lind
• Latest reply 6 months ago from Mary

• Jim Lind Member

  I used Fetch to connect to an SFTP server this morning and edited a file.
  This afternoon I started up Fetch, opened a connection and got an error.

  The message I got read:
  SFTP connection to "this.is.where.my.actual.hosts.name.was" could
  not be opened because an error has occured.
  Mac OS error 24010

  I attempted to connect to the same service with Cyberduck and got an error about a host key mismatch.
  I contacted my host and they said they did just change keys so it was all cool.
  I updated my host keys and everything was fine.

  Why does Fetch give such an esoteric error when it seems to be a fairly simple problem?

  Posted 6 months ago #

• Jim Matthews Administrator

  Fetch does automatically detect some host key issues, but the error message is poor for this one. We hope to improve this message in a future release.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 6 months ago #

• Mary Member

  I am seeing this error message for the first time today. I have been a Fetch user since 2005 and considered myself to be somewhat tech savvy, but this one has me stumped. If anyone knows how to fix this, it would be premendously appreciated. HELP!

  Thanks!

  Posted 6 months ago #

• Jim Matthews Administrator

  Hi,

  Here's how you can fix it:

  1) In the Finder, choose "Go to Folder…" from the Go menu and enter:

  ~/.ssh

  and click Go
  2) Drag the "known_hosts" file to the trash

  Alternatively, you can edit the known_hosts file with a text editor (like BBEdit) and remove the line for the host you are trying to connect to.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 6 months ago #

• Mary Member

  Jim! That worked perfectly!
  Thank you! Thank you! Thank you!

  Posted 6 months ago #