Fetch Softworks

Mac OS Error Code - 2147409622 (16 posts)

• Started 7 years ago by Jason Crane
• Latest reply 5 years ago from Mark F

• Jason Crane Member

  Keep getting this error code when trying to log into a SFTP server. Can anyone help?

  Posted 7 years ago #

• Jim Matthews Administrator

  Hi,

  I'd be happy to help. What version of Fetch are you running, and what version of OS X?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 7 years ago #

• Jason Crane Member

  Running the latest version of both, Fetch 5.7 and Mac os 10.12. Since updating to the newest software of fetch I'm not getting the error code now but it still fails to connect to my clients SFTP server

  Posted 7 years ago #

• Jim Matthews Administrator

  Hi,

  Are you getting an error message? It might help if you choose "Fetch Transcript" from the Window menu and post the contents of the window that appears.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 7 years ago #

• Jason Crane Member

  I still cannot get access to my clients SFTP server. I need some help as I've tried everything I can now

  Posted 7 years ago #

• Jim Matthews Administrator

  Hi Jason,

  The next step would be to choose "Fetch Transcript" from the Window menu after you get the error, and then either post the contents of that window here or send it to me at http://fetchsoftworks.com/fetch/feedback . I'll take a look and see what I can figure out.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 7 years ago #

• Ralph M Member

  I have also been receiving this error message when attempting to open a particular shortcut. "The action could not be completed because an error has occurred. Mac OS error -2147409622" Assuming that some sort of corruption had occurred I deleted the shortcut, but when trying to create a new shortcut to the same web site, received the same message with a different Moc OS error -67843. If I open another shortcut I get the message "The shortcut cannot be used because an error has occurred (Mac OPS error -67843.)" However I can access the web sites if I use the "New Connection" command. I am using Fetch version 5.3.1 on OS 10.12.1. I have emailed you a transcript.

  Posted 7 years ago #

• Jim Matthews Administrator

  Hi Ralph,

  I would try Fetch 5.7.5, which you can download from

  http://fetchsoftworks.com/fetch/download/latest

  Let me know if that does not fix the problem.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 7 years ago #

• francis Member

  I am also getting this error message when I try to connect.
  By some miracle it did connect once and I transferred my files OK. Now when I try to create a short cut, I get the same error message.
  I am using the latest version of macOS, Sierra 10.12.3 and downloaded the latest version of Fetch 5.3.1 .

  What should I do ????

  Francis

  Posted 6 years ago #

• francis Member

  Now I have Fetch 5.7.6 and it works OK.
  Many thanks for this dialogue.

  Francis

  Posted 6 years ago #

• Lillith Member

  Hello,
  I recently upgraded the OS to High Sierra (10.13.2) and now Fetch (5.5.3) gives me a Mac OS error -2307. Is there anything we can do about that. It won't retain my address and password anymore, I have to enter everything manually each time I open it in order for it to work...
  Thanks!

  Posted 6 years ago #

• Jim Matthews Administrator

  Hi Lillith,

  I recommend downloading Fetch 5.7.7 from http://fetchsoftworks.com/fetch/download/latest . Could you let me know if you see any problems with that version?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 6 years ago #

• Lillith Member

  Hi Jim,
  When I tried to get the Update for Fetch 5.5.7 I got a pop up that said Mac OS error 407. Then I downloaded it from your site, but now I get this pop up The action could not be completed because and error occurred - Mac OS error -2147409622. And Fetch keeps Waiting for password after I have entered it...

  Posted 6 years ago #

• Jim Matthews Administrator

  Hi Lillith,

  Could you contact me at https://fetchsoftworks.com/fetch/feedback ? I would like to gather some more information about this error.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 6 years ago #

• Charles Yates Member

  I am running Fetch 5.5.7 on High Sierra and just started receiving this message today: The shortcut cannot be used because an error has occurred. (Mac OS error -25293). I cannot get past this error message.

  I am unable to create new shortcuts or new connections without getting the same error message. Before today, I was able to use Fetch on High Sierra.

  Posted 6 years ago #

• Mark F Member

  The update to 5.7.7 solved this issue for me.

  Posted 5 years ago #