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More of a service question... (5 posts)

  • Started 7 years ago by GrloftheCity
  • Latest reply 7 years ago from GrloftheCity
  • GrloftheCity Member

    Although it is the holiday season, I was wondering how often e-mails are answered by the company? As a university student and computer graphics major, I applied for an educational license around a week ago, but have not received a response yet.

    Thanks!

    ~Terri

    Posted 7 years ago #

  • Scott McGuire Administrator

    Hi Terri,

    I'm not involved with the educational licenses, but I can tell you that on top of the holiday season, we have been very busy trying to prepare for a trade show that is right after the holidays, so I wouldn't be surprised if we're a little behind.

    But I apologize for the delay, and I've forwarded your question to the folks who handle the educational licenses.

    Best,

    Scott McGuire
    Fetch Softworks

    Posted 7 years ago #

  • GrloftheCity Member

    Thanks Scott! Figured that the holiday season had everyone running around like little elves, but just wanted to check.

    Happy Holidays!

    Posted 7 years ago #

  • Jim Matthews Administrator

    Educational license applications are usually processed within 2 business days, so if it has been longer than that you should apply again, and/or check your spam filter to make sure it did not block our email.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 7 years ago #

  • GrloftheCity Member

    Thanks. I will apply again, as it has been two days, and still no word.

    Posted 7 years ago #

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