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my uploaded page asks for a password? (5 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 12 years ago by jeannieo
  • Latest reply 12 years ago from jeannieo
  • jeannieo Member

    i am very confused. i uploaded one page to my web site. to enter this page it asks me for a password. i don't know how to get rid of this and stop it from happening next time i upload a page. any help?

    Posted 12 years ago #

  • Jim Matthews Administrator

    Your web browser asks you for a password? What is the URL of the web page (the thing that starts http://)?

    Jim Matthews
    Fetch Softworks

    Posted 12 years ago #

  • jeannieo Member

    hello jim,

    my site is www.clientell.com. the page i uploaded with fetch is the specials page. before entering it a message box appears asking for a user id and password. what did i do to put that there when uploading, and how do i get rid of it?

    thanks so much, jeannie

    Posted 12 years ago #

  • Jim Matthews Administrator

    I think this is something you'll have to ask your web service provider about. For some reason the specials.htm file is password-protected. On a UNIX server you'd do this with a .htaccess file, but I'm not sure how it's done on NT servers (which is what your service provider is using).

    Sorry to not be more helpful,

    Jim Matthews
    Fetch Softworks

    Posted 12 years ago #

  • jeannieo Member

    thanks for trying jim. i did contact my iternet provider and they said they had no idea why that was there.

    if you ever find a reason for it please let me know.

    Posted 12 years ago #

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